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Rocket Companies Jobs (NOW HIRING)

Redfin

Software Developer I - ACE

Seattle, WA · On-site

It is a sub-organization of Rocket Companies. Founded in 2004, the company is headquartered in Seattle, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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How much do rocket companies jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for rocket companies in the United States is $54.05, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $64.42 per hour, depending on experience, location, and employer.

What is Rocket Companies and what do they do?

Rocket Companies is a Detroit-based holding company that specializes in providing financial technology and services, primarily in the mortgage, real estate, and personal finance sectors. Best known for its flagship business, Rocket Mortgage, the company offers online mortgage lending and refinancing services. Rocket Companies also owns several other brands in areas such as real estate, personal loans, and auto sales. Their technology-driven approach aims to simplify the home buying, selling, and financing process for consumers. The company is publicly traded and has established itself as a leader in digital financial services.

What are the most common team structures at Rocket Companies, and how does cross-functional collaboration typically work?

At Rocket Companies, teams are often structured around specific products or business functions, such as mortgage origination, technology, or client services. Cross-functional collaboration is a key part of daily operations, with team members regularly working alongside professionals from IT, marketing, sales, and compliance to deliver seamless client experiences. Agile methodologies are widely used, and communication is encouraged through regular stand-ups, project meetings, and shared digital platforms. This collaborative approach not only helps achieve business goals efficiently but also provides employees with opportunities to broaden their skills by working with experts from various fields.

What are the key skills and qualifications needed to thrive as a Mortgage Loan Officer at Rocket Companies, and why are they important?

To thrive as a Mortgage Loan Officer at Rocket Companies, you need a solid understanding of mortgage products, financial analysis, and regulatory requirements, typically supported by a relevant degree and licensing such as NMLS certification. Familiarity with loan origination systems, CRM tools, and digital mortgage platforms is essential. Outstanding communication, customer service orientation, and resilience in a fast-paced sales environment are key soft skills. These skills ensure accurate loan processing, regulatory compliance, and superior client experiences in a competitive industry.
What cities are hiring for Rocket Companies jobs? Cities with the most Rocket Companies job openings:
What states have the most Rocket Companies jobs? States with the most job openings for Rocket Companies jobs include:
Infographic showing various Rocket Companies job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 90% Full Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $112,422 per year, or $54 per hour.

Partnership Support Specialist (Rocket Travel by Agoda)

Rocket Travel, Inc.

Chicago, IL • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 6 days ago

Job description

About Rocket Travel by Agoda:
Rocket Travel by Agoda is the strategic partnerships arm of Agoda, part of Booking Holdings (NASDAQ: BKNG). Rocket Travel by Agoda partners with global brands to bring their customers rewarding and engaging travel experiences that deliver value, maximize rewards, and build customer loyalty for partners' brands.
Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team.
Position Summary:
You will manage operational delivery and cross-functional execution for assigned strategic partnerships, with a focus on enterprise financial-institution partnerships and other large accounts. This role is responsible for evaluating partner operational needs, prioritizing issues and initiatives based on business impact, coordinating cross-functional resolution, and leading implementation and operational readiness activities. You will serve as an internal operational lead for accounts, exercising independent judgment in identifying risks, recommending solutions, and driving high-quality execution across partner initiatives.
Empowering the world's leading companies to reward every traveler's journey, Rocket Travel by Agoda is a trailblazer of travel technology-delivering unmatched loyalty solutions with speed, innovation, and a culture that champions inclusivity, collaboration, and excellence at every step. Here is how we work:
  • Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch.
  • Embody curiosity, community, and accountability. We live and build products by these values every day.
  • Own decisions and take action that can be implemented in a matter of days (or hours).
  • Get inspired and encouraged to vacation faster, with an annual vacation stipend.
  • Receive a competitive compensation package, including bonus, 401k with match, flexible vacation time, maternity and paternity benefits, health, and dental insurance.
  • Chicago hybrid (required). We have an amazing office in the Chicago West Loop. We have a hybrid team and a flexible work environment, with 3 days in office and 2 remote days. Must be based in Chicago or willing to relocate.
  • Share your passion for travel with equally adventurous teammates.
  • Work within the largest online travel company in the world. Rocket Travel creates B2C and B2B2C travel products and is part of Booking Holdings (BKNG). We have many worldwide partners and a diversified business.

As Partnership Support Specialist at Rocket Travel by Agoda, you will:
Partner Support & Operations
  • Serve as the internal operational lead for assigned partners, evaluating and prioritizing partner operational issues, determining appropriate escalation paths, and coordinating resolution through JIRA or equivalent systems.
  • Triage product and customer service escalations, identify business and partner impact, and drive cross-functional remediation with Product, Engineering, and Customer Service teams through resolution.
  • Manage service expectations, escalation workflows, and issue resolution priorities for assigned accounts; provide Partner Managers with clear, timely updates and recommended next steps for partner communication.
  • Develop and maintain structured operational handoffs, communication frameworks, and documentation standards that support consistent partner delivery and internal alignment.

Project Management
  • Lead operational planning and project delivery for assigned partner initiatives, including timelines, dependencies, deliverables, and readiness requirements.
  • Facilitate cross-functional project working sessions, drive alignment on responsibilities and deadlines, and ensure key decisions, risks, and actions are documented and advanced to completion.
  • Monitor project progress, assess risks and implementation challenges, recommend mitigation plans, and escalate issues or resource needs as appropriate.
  • Lead partner implementation planning and operational readiness reviews to ensure successful launches and enhancements.

Reporting & Analysis
  • Own dashboards and recurring reporting for assigned partnerships, ensuring data integrity, meaningful performance visibility, and timely delivery of insights to stakeholders.
  • Analyze partner performance trends, identify anomalies and operational risks, and communicate findings and recommendations to internal stakeholders.
  • Use SQL and analytics tools to investigate data issues, validate business outcomes, identify root causes, and inform operational and strategic recommendations.

Campaign & Product Support
  • Oversee operational readiness for partner marketing and promotional campaigns, including requirements review, implementation coordination, quality validation, and launch support.
  • Partner with Product and Engineering on feature rollouts, assess launch readiness and operational impact, and develop clear implementation and partner-facing documentation.

Process Improvement & Documentation
  • Develop, refine, and maintain playbooks, onboarding guides, SOPs, and operating materials that improve consistency, scalability, and execution quality across partnerships.
  • Evaluate existing partner workflows, identify opportunities to automate or streamline operations, and lead process improvement initiatives that enhance efficiency, service quality, and partner experience.

About you:
  • 3+ years of experience in partnership operations, business operations, implementation, project management, consulting, or a related function supporting complex partner or client relationships.
  • Bachelor's Degree in appropriate field of study or equivalent work experience.
  • Strong problem-solving and business judgment skills, with the ability to navigate ambiguity, assess impact, and drive results.
  • Strong relationship management and interpersonal skills, with the ability to influence cross-functional stakeholders and build trust across teams.
  • Strong relationship management and interpersonal skills, with the ability to influence cross-functional stakeholders and build trust across teams.
  • Curious, data-driven, and energized by fast-paced environments; experience using SQL and analytics tools to support decision-making is preferred.
  • Highly organized and detail-oriented, with the ability to independently manage multiple priorities, deadlines, and cross-functional workstreams.
  • PMP/PMI certification or formal project management training is a plus.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.
The annual salary range for the Chicago-metro area is $77,000-104,000.
Diversity at Rocket Travel by Agoda
Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team.
Note on general employment requirements
Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and must be able to work a hybrid work schedule with 2-3 days per week in our Chicago office.
Equal Opportunity Employer
At Rocket Travel by Agoda, we pride ourselves on being companies represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Rocket Travel by Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details, please read Rocket Travel by Agoda's privacy policy. Find our applicant policy here: https://www.rockettravel.com/privacy-policy
E-Verify Program Participant
We are an E-Verify employer - meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized to work in the U.S.
For more information, please view: E-Verify Participation Poster (English/Spanish) and IER Right to Work Poster (English/Spanish)

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