Robotic Process Automation Program Manager Jobs in Irvington, NJ

The Vice President of Apps, Data & AI is a senior technology leader responsible for driving the design, development, and continuous improvement of S:US's application portfolio, data infrastructure, and artificial intelligence capabilities. This role is the organizational authority on the Microsoft Fabric, AI agents, Microsoft Power Platform, process automation, and the full analytics and reporting ecosystem that enables S:US leadership and program staff to make data-informed decisions at scale.

Reporting to the CIO, the VP will lead a team of engineers, data professionals, and automation specialists, serving as both a hands-on architect and a strategic partner to Operations, Finance, HR, Clinical Services, and Housing program leadership. The ideal candidate brings a passion for using technology to advance the S:US mission of empowering underserved communities.

• Provide strategic and technical leadership for enterprise applications, data platforms, business intelligence, automation, and AI initiatives that support organizational operations and mission delivery.
• Lead the design, development, implementation, integration, and ongoing support of enterprise applications and data solutions.
• Establish and maintain enterprise data governance, security, compliance, and quality standards. Direct the organization's AI, automation, and digital transformation strategy to improve operational efficiency and service delivery.
• Oversee enterprise analytics and reporting platforms to enable data-driven decision making.
• Lead and develop a high-performing team of application developers, data engineers, BI developers, and automation specialists.
• Manage technology vendors, software licensing, and strategic partnerships.
• Ensure all technology solutions comply with applicable regulatory, privacy, and security requirements.
• Collaborate with executive leadership, business stakeholders, clinical leadership, and external partners to align technology initiatives with organizational priorities.

• KEY RESPONSIBILITIES:

Applications & Platform Engineering

• Architect, build, and maintain enterprise applications using Microsoft Power Apps (Canvas and Model-Driven), Power Pages, and Visual Studio/.NET.
• Lead API design and development using RESTful standards to integrate internal systems with external partners, SaaS applications, and clinical platforms.
• Oversee the full application lifecycle, including requirements gathering, development, testing, deployment, change management, version control, and documentation for current and future enterprise applications.
• Ensure application performance, security, scalability, and accessibility standards are maintained across all enterprise platforms.

Data Platform & Engineering

• Lead the implementation, governance, and optimization of Microsoft Fabric, including Lakehouses, Data Warehouses, Data Pipelines, Spark Notebooks, and OneLake.
• Design, develop, and maintain enterprise data pipelines integrating SQL Server, EHR systems, housing platforms, HR systems, and other operational data sources.
• Partner with business and operational leaders to develop enterprise data models, semantic layers, and KPI frameworks.
• Establish SQL Server database administration standards, optimize database performance, and oversee enterprise data quality initiatives.

AI, Agentic AI & Intelligent Automation

• Develop and execute the organization's AI strategy utilizing Microsoft Copilot Studio, Azure OpenAI, and other AI technologies.
• Design, implement, and govern agentic AI solutions that automate complex workflows, referrals, scheduling, and operational decision support.
• Lead the Robotic Process Automation (RPA) program using Power Automate Desktop and cloud-based workflows to streamline business processes.
• Establish responsible AI governance, including model monitoring, bias mitigation, human oversight, and compliance with applicable federal, state, and local AI regulations.

Analytics & Business Intelligence

• Administer and govern the enterprise Power BI environment, including semantic models, workspaces, gateways, row-level security, and certified datasets.
• Develop executive dashboards and enterprise reporting solutions that support organizational performance management.
• Partner with leadership to define, monitor, and publish KPIs across housing, behavioral health, veterans' services, and developmental disability programs.
• Promote self-service analytics while maintaining enterprise reporting standards and data integrity.

Data Governance & Compliance

• Develop and maintain enterprise data governance policies, including data dictionaries, metadata, lineage, ownership, classification, and retention standards.
• Ensure compliance with HIPAA, 42 CFR Part 2, NYC DOHMH, NYS OASAS, HUD, and other applicable regulatory requirements.
• Collaborate with Legal, Compliance, Information Security, and Clinical leadership to govern sensitive organizational data.
• Lead enterprise data stewardship initiatives and facilitate cross-functional data governance committees.

Leadership & Project Delivery

• Recruit, mentor, coach, and develop a high-performing team of technology professionals.
• Lead Agile project delivery by managing Jira backlogs, sprint planning, sprint reviews, retrospectives, and delivery reporting.
• Foster a collaborative, innovative, and mission-driven technology culture.
• Manage vendor relationships, contracts, software licensing, and service agreements for Microsoft technologies and related platforms.
• Partner with executive leadership to prioritize technology investments and align initiatives with strategic organizational goals.

Benefits Overview: We offer attractive compensation with comprehensive benefits including Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays'

REQUIRED QUALIFICATIONS

• Bachelor's degree in computer science, Information Systems, Data Science, or a related field; equivalent combination of education and experience considered.
• 8+ years of progressive technology experience, with 3+ years in a senior leadership role (Director or above).
• Deep, hands-on expertise architecting and delivering Microsoft Fabric solutions (lakehouses, pipelines, semantic models, and Real-Time Analytics).
• Proficiency in API development (REST/GraphQL) and experience with Visual Studio and .NET ecosystems.
• Advanced SQL Server skills: T-SQL, stored procedures, query optimization, and database design.
• Proven track record leading RPA programs with Power Automate Desktop or comparable tools.
• Experience designing and deploying AI agents and agentic AI workflows (Copilot Studio, Azure OpenAI, or equivalent).
• Experience with the Microsoft Power Platform: Power Apps, Power Automate, Power BI, and Power Pages.
• Strong knowledge of data governance principles, data modeling, and compliance in regulated environments like HIPAA.
• Demonstrated success leading Agile teams using Jira or a comparable project management platform.

PREFERRED QUALIFICATIONS

• Master's degree in technology, data science, or management discipline.
• Microsoft certifications: Fabric Analytics Engineer, Power BI Data Analyst, Azure AI Engineer, Power Platform Solution Architect.
• Experience with EHR systems
• Experience with NYC government data systems, ePACES, AWARDS/Foothold, or HUD reporting platforms.
• Experience with GitHub Actions, Azure DevOps, or comparable CI/CD pipelines.

S:US IS AN EQUAL OPPORTUNITY EMPLOYER 

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. 

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.