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As a Lead Software Engineer-UI Path at JPMorgan Chase within the Consumer and Community Banking's Operations Technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

Job responsibilities

• Own production reliability, performance, and control compliance for a large UiPath automation estate processing high volumes across complex workflows (hybrid Automation Suite on-prem + UiPath Cloud).
• Partner globally with Product, Operations, App teams, Infrastructure, IAM, Security, and Risk to align priorities, manage dependencies, and deliver a reliability/control improvement roadmap.
• Own release management for net-new and live BOT inventory: risk/impact assessment, test evidence, approvals, implementation/rollback plans, and post-change verification.
• Provide engineering oversight of Orchestrator operations (queues, schedules/triggers, robots/machines, assets, package/version governance) across on-prem and cloud.
• Set production engineering standards (logging, exception taxonomy, retry/idempotency, safe restart/resume) and mentor engineers to scale operational excellence.
• Drive major incident management and cross-stack RCA/problem management, reducing repeat failures and improving MTTR for business-critical automations.

• Ensure risk/audit readiness: least privilege, segregation of duties, access reviews, evidence retention, and traceability from change release runtime.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Deep, hands-on experience operating UiPath Orchestrator and supporting large-scale automation estates, including high-volume queue workloads and complex dependency chains.
• Demonstrated engineering leadership running mission-critical production services in a regulated environment, with accountability for uptime, controls, and service outcomes.
• Strong command of incident/problem/change management (incident leadership, RCA discipline, change risk governance, rollback readiness, PIR ownership).
• Ability to influence and execute through global, cross-functional partners (Product, App teams, Infrastructure, IAM, Security, Risk) and manage competing priorities.
• Proven experience in hybrid UiPath environments: UiPath Automation Suite (on-prem) plus UiPath Cloud, with ability to standardize governance across both.
• Track record of delivering audit-ready operations: SoD, least privilege, access governance, evidence retention, and traceability.
• Excellent written and verbal communication skills with experience providing executive-level status and risk framing.
• Hands on AI models, with ability to quickly adapt and deliver improvements.

• Experience with secrets management / privileged access patterns and operational controls in banking-grade environments (vault integration, credential rotation, break-glass).
• Demonstrated people leadership (formal or matrix) in production engineering/operations, including mentoring talent and building sustainable operating models.
• UiPath certifications (advanced developer/architect/Orchestrator operations) and/or platform operations credentials relevant to Automation Suite.
• Experience implementing SRE-style practices for RPA/platform services (SLOs/SLIs, error budgets, reliability roadmaps, observability standards).
• Experience driving CI/CD and controlled releases for UiPath packages/libraries across multiple environments.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.