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Roadside Service Provider Jobs in Texas (NOW HIRING)

DuraFleet Fort Worth

Be Seen First

Diesel Technician - Mobile | $35-$50/hr + OT + Bonuses

Denton, TX · On-site

$35 - $50/hr

The right candidate will operate from a company-provided mobile service vehicle and support customers at their location, helping keep their fleets safe, compliant, reliable, and on the road. If you ...

Amrod Fleet Services LLC

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Mobile Fleet Mechanic

Garland, TX · On-site

$23.50 - $30/hr

We specialize in diesel diagnostics, preventive maintenance, repairs, and roadside service. Our goal is to provide quality workmanship, fast response times, and dependable service while building a ...

DuraFleet Fort Worth

Be Seen First

Diesel Technician - Mobile | $35-$50/hr + OT + Bonuses

Denton, TX · On-site

$35 - $50/hr

The right candidate will operate from a company-provided mobile service vehicle and support customers at their location, helping keep their fleets safe, compliant, reliable, and on the road. If you ...

Aztec Ford, Inc

Service Technician

Goliad, TX · On-site

Perform inspections and road tests to ensure quality * Communicate with customers regarding repairs ... provider dedicated to delivering exceptional customer service and top-quality repairs. Join our ...

Aztec Ford, Inc

Service Technician

Goliad, TX · On-site

Perform inspections and road tests to ensure quality * Communicate with customers regarding repairs ... provider dedicated to delivering exceptional customer service and top-quality repairs. Join our ...

Aztec Ford, Inc

Service Technician

Goliad, TX · On-site

Perform inspections and road tests to ensure quality * Communicate with customers regarding repairs ... provider dedicated to delivering exceptional customer service and top-quality repairs. Join our ...

Aztec Ford, Inc

Service Technician

Goliad, TX

Perform inspections and road tests to ensure quality * Communicate with customers regarding repairs ... provider dedicated to delivering exceptional customer service and top-quality repairs. Join our ...

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Roadside Service Provider information

What is a roadside service provider?

Roadside service providers are professionals or companies that offer assistance to drivers whose vehicles have broken down or encountered issues while on the road. Their services typically include towing, jump-starts, tire changes, fuel delivery, lockout assistance, and minor mechanical repairs. These providers help motorists get back on the road quickly and safely or transport their vehicle to a repair facility if necessary.

What skills and qualifications are needed to thrive as a roadside service provider?

To thrive as a Roadside Service Provider, you need a solid understanding of vehicle mechanics, troubleshooting, and basic repair, often supported by a valid driver's license and relevant automotive certifications. Familiarity with tools such as diagnostic scanners, towing equipment, and GPS navigation systems is typically required. Excellent communication, problem-solving, and customer service skills help providers reassure and assist stranded motorists in stressful situations. These skills and qualities are crucial for delivering timely, safe, and effective roadside assistance, ensuring customer satisfaction and personal safety.

What are common challenges faced by roadside service providers and how can they be managed?

Roadside Service Providers often face challenges such as unpredictable weather conditions, working in high-traffic areas, and dealing with stressed or frustrated customers. Managing these challenges requires strong communication skills, adherence to safety protocols, and the ability to stay calm under pressure. Many employers offer ongoing training in customer service and safety to help technicians handle a variety of situations effectively, ensuring both their own safety and customer satisfaction.

What is the difference between Roadside Service Provider vs Towing Technician?

AspectRoadside Service ProviderTowing Technician
CertificationsBasic automotive repair, roadside assistance certificationsVehicle recovery, towing certifications
Work EnvironmentOn-road, roadside locations, customer sitesGarage, roadside, towing yards
Employer & IndustryAuto clubs, roadside assistance companiesTowing companies, auto repair shops
Common Search IntentRoadside help, breakdown assistanceVehicle recovery, towing services

While both roles involve vehicle assistance, Roadside Service Providers focus on immediate roadside repairs and assistance, whereas Towing Technicians specialize in vehicle recovery and towing services. Understanding these differences helps customers find the right service for their needs.

What do I need to become a roadside service provider?

To become a roadside service provider, you typically need a valid driver's license, a clean driving record, and knowledge of vehicle repair or assistance techniques. Some employers may require certification in first aid or basic vehicle maintenance, and physical stamina is important for handling roadside tasks. Training is often provided on the job, but technical skills and good customer service are valuable assets.

What are popular job titles related to Roadside Service Provider jobs in Texas?

For Roadside Service Provider jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Roadside Service Provider jobs in Texas look for?

The top searched job categories for Roadside Service Provider jobs in Texas are:

What cities in Texas are hiring for Roadside Service Provider jobs?

Cities in Texas with the most Roadside Service Provider job openings:

Roadside Service Provider jobs near you

Call Center Representative Spanish Bilingual - Roadside

AAA Texas LLC

Dallas, TX • Remote

$21.84/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

AAA Texas rating

8.7

Company rating: 8.7 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

70th of 310 rated insurance

Job description

Call Center Representative Spanish Bilingual - Roadside

As a remote, work from home AAA Roadside Assistance Call Center Representative – fluent in English/Spanish, you are the first point of contact for our valued members facing distress on the roads. As part of a fast-paced 24/7 operation, you'll have the rewarding opportunity to deliver a totally satisfying member experience by ensuring members are heard, understood, and given the immediate attention they deserve. To empower you in this crucial role, we provide comprehensive training, equipping you with the knowledge needed to deliver legendary service.
​

  • Starting Pay: $19.85/hour, with a scheduled pay increase after 6 months

  • Weekend Shift Differential: earn an additional 10% = $21.84 per hour

  • Bilingual Fluency: English/Spanish fluency assessment provided

  • Tenure-Based Growth: scheduled pay increases up to $2.25 between 6–18 months, based on tenure and maintaining good standing

  • Monthly Incentive Program: additional earning potential after 6 months, tied to performance and tenure

  • Advancement Opportunities


What You Will Do:

  • Field incoming calls from members requiring emergency roadside assistance including services such as towing, locksmith, fuel, battery, and minor mechanical issues.

  • Understand the nature of the member’s distress, ensuring their immediate safety, and document the details promptly and accurately.

  • Maintain a compassionate and composed demeanor, especially during high-intensity calls.

  • Relay critical information to the internal and external teams to expedite the dispatching process.

  • Work collaboratively with the team to ensure the smooth operation of our Emergency Roadside Service.

  • Succeed in a structured environment where performance goals are set and measured, driving member satisfaction.

Work-From-Home Requirements:

  • Dedicated, quiet workspace without interruptions.

  • You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc). Modem/Router must be in the same room as the computer equipment with a minimum of 25 mbps download and 5 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.

  • Demonstrated ability to uphold productivity and confidentiality in a remote setting.

  • Regular attendance in virtual team meetings and training sessions.

  • Availability during standard business hours and flexibility for possible shift adjustments.

What You Will Need:

  • Prior customer service experience. Call Center experience is preferred. Bilingual skills in English and Spanish, are required.

  • Ability to provide excellent customer service and thrive in a high-volume call environment.

  • Excellent communication skills, both verbal and written.

  • Empathy and a strong desire to help those in distress.

  • Advanced computer and multi-tasking skills with the ability to talk and type at the same time and navigate multiple systems and screens.

  • Comprehensive understanding of maps, GPS systems, and traffic safety rules.

  • Proficiency in Microsoft Teams and Outlook.

  • High School diploma, GED or equivalent.

Remarkable benefits:

•    Health coverage for medical, dental, vision

•    401(K) saving plans with company match AND Pension    

•    Tuition assistance

•    Floating holidays and PTO for community volunteer programs

•    Paid parental leave

•    Wellness programs

•    Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

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