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Hope Veterinary Hospital (formerly Forsyth Road Animal Clinic) in Macon, Georgia is looking to hire an EXPERIENCED Veterinary Technician / Assistant. Forsyth Road Animal Clinic is a full service small animal Veterinary Hospital providing sick and well patient visits, surgery, and boarding for our clients. Come be a part of our hospital and get to work with wonderful clientele, awesome animals, and a cohesive friendly team. Applicants must have a strong work ethic, punctuality, attention to detail, positive attitude, good communication skills, and love animals.

• Flexible Full or Part-time schedule
• Experience is a must

Benefits

• Paid time off for holidays (if full-time)
• Paid time off / sick leave (once 1 year of service is reached and full-time)
• Generous discount for personal animals
• Pay based on experience level
• On the job training as time permits

Requirements

• High School Diploma or equivalent
• Experience working in a Veterinary Hospital
• Previous customer service experience a plus
• English/Spanish Bilingual a plus
• Must be 18 years of age for full duties

Job Duties

• Primary role in assisting Veterinarian with duties for patient care including appointments and surgery, recordkeeping, client charges etc...
• Walk, feed, bathe, and medicate animals from time to time as required
• Hold or restrain pets during examination, treatment, or vaccination.
• Willingness to answer phones occasionally and provide client service via phone
• Ensure cleanliness of the hospital including but not limited to housekeeping such as laundry, dishes, mopping, sweeping, cage cleaning, trash collection and removal and instrument cleaning as needed
• Cleaning/disinfection between patients as needed
• Support the other hospital staff when needed with their duties
• Set up laboratory items (fecal tests, blood tests such as heartworm and cat combo tests etc...)
• Monitor the comfort and care of hospitalized patients (walking/cleaning notifying veterinarian of any issues etc...).
• Monitor and record information regarding the animals walking, elimination, eating habits and medications
• Notify the Doctor of any abnormalities noted with the patients behavior or medical conditions
• Assist in maintaining inventory of needed items for the clinic including ordering/restocking
• Need the ability to lift 50+ lbs at a time to help move debilitated or anesthetized animals
• Other job duties as assigned.
• Office hours 8 am to 5:30 pm M-F and 8:30-12:30 on (every other) Saturday.

Capabilities and Experience

• Must be a team player and able to work well with others
• Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Ability to manage stressful situations with a calm head.
• Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
• Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
• Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Must have the physical and mental capacity to perform in a fast-paced and challenging environment.
• Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
• Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
• Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
• Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Avimark etc.
• Initiative - shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. Self-starter – doesn't wait to be asked to do something, finds something to do to help.
• Integrity - Exhibits honesty, discretion, and sound judgment.
• Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
• Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
• Independence - Able and willing to perform tasks and duties without supervision as appropriate.
• Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.

Special Working Conditions

• Ability to work at a computer for long periods of time.
• Ability to be confident around pets
• Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. Occasional after hours and weekend work may be required.
• Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
• The noise level in the work environment is moderately high.
• Requires sufficient ambulatory skills in order to perform duties while at hospital.
• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Be prepared to walk or stand for extended periods of time and frequently work in bent or squatting position.
• Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• May be exposed to unpleasant odors, noises, animal feces and urine. May be exposed to bites, scratches, and contagious diseases. May be exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
• Understands the importance of a clean and orderly facility and does not hesitate to clean and organize as part of a normal job duty.
• Ability to answer phones, assist clients and schedule appointments
• Must be willing to submit to a background check and drug screening test prior to employment

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Education:

• High school or equivalent (Preferred)

Experience:

• Veterinary experience: 1 year (Preferred)

Work Location: In person