ZipRecruiter

Log In

1

Rmm Engineer Jobs in California (NOW HIRING)

Executech

IT Service Engineer II

Santa Ana, CA · On-site

$80 - $100/hr

Role Summary The Service Engineer II independently resolves more complex issues and assumes full ... PSA/RMM improvements: suggests workflow fixes; flags recurring issue trends with evidence.

Executech

IT Service Engineer II

Santa Ana, CA · On-site

$80K - $100K/yr

Role SummaryThe Service Engineer II independently resolves more complex issues and assumes full ... PSA/RMM improvements: suggests workflow fixes; flags recurring issue trends with evidence.

KLH Consulting, Inc.

Be Seen First

Managed Services Technician

Santa Rosa, CA · On-site

$24.04 - $35/hr

... with the engineering team to resolve more complex infrastructure issues. The Managed Services ... Utilize Remote Monitoring & Management (RMM) and Professional Services Automation (PSA) tools to ...

Helixstorm

Systems Engineer

Temecula, CA · On-site

$120K - $145K/yr

Systems Engineer Reports to: Managed Services Operations, Manager Department: Managed Services ... Setup, configuration, and ongoing management of Helixstorm RMM tool(s) to include the deployment of ...

GPL Technologies

Senior Systems Engineer

Los Angeles, CA · On-site

$112K - $154K/yr

Senior Systems Engineer Location: Los Angeles, CA Company: GPL Technologies Work Type: Full-Time, ... Experience with monitoring, RMM, MDM, endpoint protection, and backup platforms. * Cloud experience ...

GPL Technologies

Senior Systems Engineer

Los Angeles, CA · On-site

$112K - $154K/yr

Senior Systems Engineer Location: Los Angeles, CA Company: GPL Technologies Work Type: Full-Time, ... Experience with monitoring, RMM, MDM, endpoint protection, and backup platforms. * Cloud experience ...

Helixstorm

Systems Engineer

Temecula, CA

Systems Engineer Reports to: Managed Services Operations, Manager Department: Managed Services ... Setup, configuration, and ongoing management of Helixstorm RMM tool(s) to include the deployment of ...

Helixstorm Inc

Systems Engineer

Temecula, CA · On-site

$80 - $100/hr

Job Title Systems Engineer Reports to Managed Services Operations, Manager Department Managed ... Setup, configuration, and ongoing management of Helixstorm RMM tool(s) to include the deployment of ...

Continuserve

Senior Systems Engineer

San Jose, CA · On-site

$120K - $140K/yr

Senior Systems Engineer About Us: ContinuServe is a tech-enabled outsourcing firm that partners ... Hands-on experience with ticket systems and RMM tools (ConnectWise, Barracuda, N-Able). * Hands-on ...

Continuserve

Senior Systems Engineer

San Jose, CA · On-site

$125 - $150/hr

Senior Systems Engineer About Us: ContinuServe is a tech-enabled outsourcing firm that partners ... Hands-on experience with ticket systems and RMM tools (ConnectWise, Barracuda, N‑Able). * Hands ...

Red Cup IT, Inc.

MSP Service Desk & Support

Los Angeles, CA · On-site +1

$21.50 - $29/hr

Escalate complex issues to senior engineers or specialized teams when required * Document all ... Perform basic network troubleshooting (DNS, DHCP, VPN, Wi-Fi) * Support RMM tools, endpoint ...

Red Cup IT Inc

MSP Service Desk & Support

Los Angeles, CA · On-site +1

$21.50 - $29/hr

Escalate complex issues to senior engineers or specialized teams when required * Document all ... Perform basic network troubleshooting (DNS, DHCP, VPN, Wi-Fi) * Support RMM tools, endpoint ...

previous pagenext page

Showing results 21-40

All JobsRmm Engineer JobsRmm Engineer Jobs in California

Rmm Engineer information

See California salary details

$58.2K

$102.2K

$141.6K

How much do rmm engineer jobs pay per year?

As of Sep 9, 2026, the average yearly pay for rmm engineer in California is $102,167.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $121,400.00 per year, depending on experience, location, and employer.

What is the difference between Rmm Engineer vs Network Engineer?

AspectRmm EngineerNetwork Engineer
CertificationsCompTIA A+, Network+, Cisco CCNACCNA, CompTIA Network+
Work EnvironmentManaged service providers, IT support firmsCorporate IT departments, telecom companies
Primary FocusRemote monitoring and management of IT systemsDesign, implementation, and maintenance of networks

While both roles involve IT expertise, Rmm Engineers focus on remotely monitoring and managing client systems, whereas Network Engineers design and maintain network infrastructure. The certifications and work environments overlap, but their core responsibilities differ significantly.

What cities in California are hiring for Rmm Engineer jobs?

Cities in California with the most Rmm Engineer job openings:

Rmm Engineer jobs near you

IT Service Engineer II

Santa Ana, CA • On-site

Executech
See more jobs at Executechexternal

$80 - $100/hr

Other

Posted 9 days ago

Job description

Role Summary

The Service Engineer II independently resolves more complex issues and assumes full ownership for end-to-end resolution. This role requires stronger technical judgment, efficiency, proactive communication, and disciplined execution in a metric-driven environment.

Key Responsibilities
  • Resolve issues beyond Service Engineer I scope across devices, identity, Microsoft 365, networking fundamentals, and core business systems.
  • Own tickets end-to-end, including client updates, coordination with vendors/carriers, and confirmation of resolution.
  • Apply structured troubleshooting and demonstrate sound judgment on when to elevate vs. continue investigation.
  • Contribute to operational improvement: identify recurring issues, recommend remediation, and update KB/runbooks.
  • Mentor Service Engineer I staff through shadowing, pairing, and high-quality escalation feedback.
  • Use scripting/automation where appropriate for repeatable tasks (e.g., PowerShell for standard admin actions) under approved standards.
  • Support security posture through correct handling of identity verification, suspicious activity, and incident escalation workflows.
Typical Work Scope (Examples)
  • Multi-step M365 administration (licenses, groups, mailbox permissions, SharePoint/Teams access issues) with judgment and minimal supervision.
  • Endpoint and device management (Intune policies, device compliance basics, BitLocker recovery, Autopilot resets) within SOP.
  • Identity and access management troubleshooting (Conditional Access impacts, SSO issues, MFA/Authenticator edge cases).
  • Backup/DR and security tooling triage (agent health, failed jobs, initial containment actions per incident SOP).
  • PSA/RMM improvements: suggests workflow fixes; flags recurring issue trends with evidence.
Performance Expectations (KPIs)
  • SLA compliance: ≥ 90% (rolling 90-day).
  • CSAT: ≥ 97% positive (rolling 90-day).
  • Utilization: 90% utilization target.
  • Billable efficiency: ≥ 80% billable efficiency (rolling 90-day).
  • Ticket quality: meets documentation/time-entry standards; participates in QA audits.
  • QA target: ≥ 90/100 (< 85/100 triggers coaching plan).
Skills & Experience
  • 2–5 years of IT support experience with increasing complexity (MSP experience strongly preferred).
  • Strong working knowledge of Microsoft 365 administration, identity, device management, and common MSP toolsets.
  • Able to prioritize effectively under SLA pressure while maintaining quality and client communication.
  • Comfortable performing intermediate troubleshooting across multiple systems and documenting evidence.
  • Working knowledge of PowerShell fundamentals and willingness to build safe automation (reviewed/approved).
Certification Expectations
  • Hold (or actively pursue) one Microsoft role-based certification aligned to daily responsibilities (e.g., MD-102 or MS-102).
  • AZ-104 is recommended for engineers working regularly in Azure/M365 administration and is required for Senior promotion readiness.
  • (Equivalent experience may be considered where appropriate.).
IMPACT Expectations
  • Integrity: make sound technical decisions; follow standards under pressure; elevate appropriately.
  • Mindset: continuously improve skills; adapt quickly to new tooling/standards; apply feedback independently.
  • Passion: own outcomes, not tasks; bring energy to problem-solving and client experience.
  • Accountability: drive tickets to resolution; meet KPI expectations consistently; keep work visible and up to date.
  • Client-Centric: manage expectations with proactive updates and clear next steps.
  • Teamwork: share knowledge; mentor; contribute constructively to execution improvements.
#J-18808-Ljbffr

Apply