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Rma Jobs in Fort Mill, SC (NOW HIRING)

Spring Oak Senior Living

Medication Aide (RMA)

York, SC · On-site

$18/hr

Current and valid RMA certification. * Ability to follow individualized care plans * Strong communication and teamwork skills * Compassion and understanding of the aging process. Shift: * All Shifts ...

Novant Health

Certified Medical Assistant

Charlotte, NC · On-site

$15.50 - $20/hr

... RMA with the American Medical Technologists (AMT) • American Registry of Medical Assistants (NHCWA) • National Center for Competency Testing (NCCT) • National Association for Health ...

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All JobsRma JobsRma Jobs in Fort Mill, SC

Rma information

See Fort Mill, SC salary details

$11

$27

$50

How much do rma jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for rma in Fort Mill, SC is $27.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $33.37 per hour, depending on experience, location, and employer.

What is an RMA?

RMA stands for Return Merchandise Authorization. RMA jobs typically involve managing the process of returning defective or unwanted products from customers to a company. People in RMA roles handle requests for returns, verify warranty status, issue return authorizations, inspect returned items, and coordinate repairs, replacements, or refunds. The goal is to ensure a smooth and efficient returns process while maintaining customer satisfaction and accurate inventory records.

What are the key skills and qualifications needed to thrive as a Registered Medical Assistant?

To thrive as a Registered Medical Assistant, you need a solid understanding of clinical procedures, medical terminology, and patient care, often supported by completion of an accredited medical assisting program and RMA certification. Familiarity with electronic health records (EHRs), basic laboratory equipment, and practice management software is commonly required. Strong communication, organizational skills, and empathy help RMAs effectively support patients and healthcare teams. These skills and qualifications are essential to ensure safe, efficient patient care and smooth clinic operations.

What are some common challenges faced by RMA (Return Merchandise Authorization) specialists, and how can they be addressed?

RMA specialists often encounter challenges such as managing high volumes of returns, ensuring timely communication between customers and internal departments, and accurately tracking returned products. To address these, strong organizational skills and attention to detail are essential, as is proficiency with inventory management systems. Regular collaboration with customer service, warehouse, and quality assurance teams helps streamline processes and maintain customer satisfaction.

What is the difference between Rma vs Repair Technician?

AspectRmaRepair Technician
Required CredentialsCertifications in electronics or appliance repair, technical trainingTechnical certifications or vocational training, hands-on experience
Work EnvironmentWarehouse, repair centers, customer service settingsOn-site repair shops, customer locations, manufacturing facilities
Employer & Industry UsageElectronics, appliance, and electronics manufacturing companiesElectronics, appliance repair services, manufacturing
Common Search & ComparisonYesYes

In summary, Rma specialists focus on processing return merchandise authorizations, managing warranty claims, and coordinating repairs, often working in warehouse or customer service environments. Repair Technicians perform hands-on repairs of devices or appliances, requiring technical skills and certifications. While both roles are integral to the repair industry, Rma roles emphasize administrative and logistical tasks, whereas Repair Technicians focus on physical repairs.

Is RMA a good career path?

An RMA (Return Merchandise Authorization) role involves processing product returns and repairs, often requiring technical knowledge and customer service skills. It can be a stable entry-level position in logistics or technical support, with opportunities for advancement into technical or management roles depending on experience and certifications. The career path can be suitable for those interested in electronics, troubleshooting, and supply chain operations.

What is an RMA career?

An RMA (Return Merchandise Authorization) career involves managing product returns, repairs, and exchanges for a company. It requires knowledge of warranty policies, inventory management, and customer service skills, often utilizing tracking software and working in a warehouse or service center environment.

What job categories do people searching Rma jobs in Fort Mill, SC look for?

The top searched job categories for Rma jobs in Fort Mill, SC are:

What cities near Fort Mill, SC are hiring for Rma jobs?

Cities near Fort Mill, SC with the most Rma job openings:

Rma jobs near you
Infographic showing various Rma job openings in Fort Mill, SC as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,667 per year, or $27.7 per hour.

Technical Customer Support & RMA Manager

Teguar Corporation

Charlotte, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Teguar is a leading provider of cutting-edge industrial and medical computer solutions that are specifically designed to provide reliable performance in the most demanding environments and applications. Founded in 2010, we are a fast-growing Inc 5000 company and we believe in excellence in the quality of our products, the quality of our customer service and the quality of our team.
About the Role
We are seeking a Technical Customer Support & RMA Manager to lead Teguar's Technical Support and RMA repair services departments.
This role ensures customers receive timely, accurate, and professional technical service while building the processes, metrics, communication rhythms, and team structure needed to support current operations and future growth.
This role is 100% on-site and located in our Charlotte, NC headquarters.
What You'll Do
  • Lead daily operations of the Technical Support and RMA/Repair services departments.
  • Manage team performance, staffing, training, coaching, and employee development.
  • Build and maintain scalable processes for Technical Support and RMA, including intake, triage, escalation, documentation, automation rollout, and handoffs with Sales, Product Management, Operations, Quality, and Fulfillment.
  • Establish and monitor KPIs including response times, repair turnaround times, backlog, service quality, and customer satisfaction.
  • Oversee customer escalations and ensure timely resolution of technical issues, repairs, returns, and exchanges.
  • Analyze service trends and customer feedback to identify improvement opportunities and product quality concerns.
  • Manage repair department performance, including service costs, repair efficiency, and departmental profitability.
  • Partner with Sales, Product Management, Operations, Quality and Fulfillment to resolve customer issues and improve service delivery.
  • Maintain expertise of company products, services, and technical solutions.

Requirements
  • Bachelor's degree in Business, Information Technology or related field and 4 years of relevant experience; or a minimum of 7 years experience in lieu of education; or an equivalent combination of education and experience.
  • 4+ years of experience in technical support, service operations, or repair services.
  • Experience managing both a customer-facing Technical Support team and an RMA/Repair Services operation.
  • Proven experience developing KPIs and improving service performance metrics.
  • Experience with industrial, medical, embedded, or computer hardware products.
  • Eligible to work in the United States without visa sponsorship.
  • Able to work on-site.
Preferred
  • Knowledge of export related governmental regulation.
  • ISO 9001 and/or ISO 13485 experience.

Benefits
  • Up to $10,000 in relocation assistance for the right candidate for this position.
  • 401K matching
  • HRA (Health Reimbursement Account) covers medical, dental and vision expenses
  • Basic Life and AD&D Insurance
  • Supplemental Insurance plans
  • Gym membership
  • Paid Holidays and PTO days
  • Birthday PTO and Volunteer Day
  • Culture Committee Program
  • Employee Referral Bonus Program
  • Modern office work environment with free drinks and snacks
TEGUAR logo

About TEGUAR

Sourced by ZipRecruiter

Industry

Computer and peripheral equipment manufacturing

Company size

11 - 50 Employees

Headquarters location

Charlotte, NC, US

Year founded

2010

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