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Rivian Field Service Engineer Jobs (NOW HIRING)

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the ... Produce high-quality documentation in both Service Support and Engineering document systems. * Stay ...

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the ... Produce high-quality documentation in both Service Support and Engineering document systems. * Stay ...

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the ... Produce high-quality documentation in both Service Support and Engineering document systems. * Stay ...

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Rivian Field Service Engineer information

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$36.5K

$71.2K

$105.5K

How much do rivian field service engineer jobs pay per year?

As of Sep 9, 2026, the average yearly pay for rivian field service engineer in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What does a Rivian Field Service Engineer do?

A Rivian Field Service Engineer is responsible for diagnosing, repairing, and maintaining Rivian electric vehicles in the field. They provide technical support to customers and service partners, ensuring that vehicles are operating efficiently and safely. Their duties often include troubleshooting complex issues, performing software updates, and communicating with Rivian's engineering teams to resolve unique or challenging problems. Field Service Engineers also play a key role in customer education and satisfaction by explaining repairs and preventative maintenance. This role requires strong technical skills, adaptability, and a customer-focused mindset.

What are the key skills and qualifications needed to thrive as a Rivian Field Service Engineer?

To thrive as a Rivian Field Service Engineer, you need a solid background in automotive or electrical engineering, technical troubleshooting skills, and typically a relevant degree or certification. Familiarity with diagnostic software, electric vehicle (EV) systems, and proprietary Rivian tools is crucial for servicing and repairing advanced EV technology. Strong customer service skills, effective communication, and adaptability help you address customer concerns and collaborate with team members. These competencies ensure efficient problem-solving, high-quality repairs, and superior customer experiences in a rapidly evolving EV industry.

What are some common challenges faced by Rivian Field Service Engineers when working in the field?

Rivian Field Service Engineers often encounter challenges such as diagnosing complex electric vehicle issues remotely, adapting to varied environmental conditions, and managing time efficiently across multiple service calls. They regularly work with advanced diagnostic tools and must stay updated on new vehicle technology releases. Collaboration with both customers and internal engineering teams is crucial, requiring strong communication skills to convey technical information clearly. These challenges make the role dynamic, offering opportunities to continually learn and grow within the rapidly evolving EV industry.

What are popular job titles related to Rivian Field Service Engineer jobs?

For Rivian Field Service Engineer jobs, the most frequently searched job titles are:

2027 Automotive Technician Training Program (Paid Training, 24-Weeks)

Winston Salem, NC

Rivian
Automobile Dealers • 10K+ employees

$24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Rivian rating

7.3

Company rating: 7.3 out of 10

Based on 160 frontline employees who took The Breakroom Quiz

18th of 45 rated automakers


Job description

About Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 


Role Summary

This is a paid-training internship program for graduates of Automotive Technician programs or relevant experience, at a participating college with Rivian instructors. 24-weeks, 40 hours per week with overtime and benefit eligible and full-time placement upon successful completion.
Our Rivian Technical Trades Program is a pathway to grow our Field Service Team and work towards keeping the world adventurous forever. In joining the journey to become a Rivian Field Service Technician, you will learn the fundamental skills to be successful in a high-paced and technologically driven environment. During the program, you will obtain hands-on training at a Rivian Service center and receive exclusive instructional guidance in a classroom setting. The program is designed to provide our students with the necessary tools to develop a successful career in the world of Electric Vehicles. Upon successfully completing our 24 week program, you will receive a certificate and the opportunity to join the Rivian Field Service Team.



Responsibilities
  • Maintain enrollment throughout the 24-week program
  • Complete a minimum of 40hrs per week: combined time between class sessions and on-the-job training, 5-6 days a week, depending upon business needs.
  • 90% attendance of all class sessions, lab activities, on-site training, and any additional scheduled activities.
  • Complete all required exams and lab assignments by receiving a passing grade of 80% or higher
  • Assist Rivian Service Technicians with general repairs, mobile repairs, and any additional tasks requested from the service team.
  • Improve efficiency in service procedures without compromising the quality and safety of the repair 
  • Complete all Course Curricula Objectives 
  • Demonstrate Rivian’s Compass Principles Daily: Ask Why, Stay Open, Build Together, Zoom Out, Over Deliver

Qualifications
  • Automotive Technology Degree, Certificate or equivalent 1+ years of work experience in an automotive repair role, required.
  • Willingness to relocate upon successful completion of the program for full-time placement at a Rivian Service Center.
  • Basic Knowledge of Electrical Systems 
  • Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs).
  • Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
  • Required to, communicate using telephone, email, text or via messaging applications
  • Ability to utilize web base programs in the Google Workspace like Google Docs, Gmail, Google Sheets.
  • No drug or alcohol-related driving incidents in the last 3 years 
  • No more than 1 serious moving violation in the last 3 years 
  • Must have a valid driver's license in the state of residence
  • Will be subject to and must pass continuous Motor Vehicle Record (MVR) monitoring 
  • Must be able to relocate to any of our markets across the United States after program completion and have flexibility with work schedule (AM shift, PM shift, weekends, and possible holidays)
  • Must be able to travel a minimum of 30% but up to 50% to our Normal facility or other Service Centers 

Pay Disclosure

The salary range for this role is USD $24.00-$24.00 per hour for; Seattle, WA, Atlanta, GA, Allen, TX, Chicago, IL, Sacramento, CA and Winston-Salem, NC based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.

We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com. 

You can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee). 



Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

Candidate Data Privacy and Technology

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. 

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. 

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.  

How We Use AI in Our Hiring Process: To ensure transparency, we want candidates to know that Rivian uses iCIMS Talent Cloud Artificial Intelligence (TCAI) and AI-enabled tools to assist with screening, reviewing, organizing and highlighting profiles and applications that match the key requirements for each role.

AI does not make hiring decisions: Qualified candidate applications are reviewed by a member of our team, and all decisions throughout the process are made by humans. We use AI to support efficiency and consistency, not to replace human judgment. We are committed to a fair, thoughtful, and equitable experience for every candidate.
 

Participation in AI profile matching is entirely voluntary. If you prefer that your profile not be used in this process, you can opt out at any time. Opting out means your profile will be excluded from automated matching and will not be surfaced for additional roles through this system. Your current application remains active and will not be affected in any way.

Please note that we are currently not accepting applications from third party application services.

Qualifications:
  • Automotive Technology Degree, Certificate or equivalent 1+ years of work experience in an automotive repair role, required.
  • Willingness to relocate upon successful completion of the program for full-time placement at a Rivian Service Center.
  • Basic Knowledge of Electrical Systems 
  • Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs).
  • Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
  • Required to, communicate using telephone, email, text or via messaging applications
  • Ability to utilize web base programs in the Google Workspace like Google Docs, Gmail, Google Sheets.
  • No drug or alcohol-related driving incidents in the last 3 years 
  • No more than 1 serious moving violation in the last 3 years 
  • Must have a valid driver's license in the state of residence
  • Will be subject to and must pass continuous Motor Vehicle Record (MVR) monitoring 
  • Must be able to relocate to any of our markets across the United States after program completion and have flexibility with work schedule (AM shift, PM shift, weekends, and possible holidays)
  • Must be able to travel a minimum of 30% but up to 50% to our Normal facility or other Service Centers 
Education:UNAVAILABLEEmployment Type: FULL_TIME

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About Rivian

Sourced by ZipRecruiter

Rivian is a pioneering automotive industry player headquartered in Irvine, California. Established in 2009, the company has made notable advancements in developing sustainable transportation solutions. It is widely recognized for its electric adventure vehicles: the R1T pickup and the R1S SUV. Rivian is dedicated to creating a positive shift in societal mobility and emphasizes sustainability, innovation, and adventure as part of its core values. Their mission is to keep the world adventurous forever - a testament to their commitment in transitioning the world to sustainable transportation. Rivian's achievements are numerous, with one of the most notable being securing a significant multi-billion dollar investment from Amazon for the production of electric delivery vans.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Irvine, CA, US

Year founded

2009