Nanuet, NY · On-site
$50K - $52K/yr
CroisiEurope Cruises Nanuet, NY (In-Office) Full-Time | Monday-Friday About CroisiEurope CroisiEurope is Europe's largest family-owned river cruise company, celebrating 50 years of delivering ...
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Nanuet, NY · On-site
$50K - $52K/yr
CroisiEurope Cruises Nanuet, NY (In-Office) Full-Time | Monday-Friday About CroisiEurope CroisiEurope is Europe's largest family-owned river cruise company, celebrating 50 years of delivering ...
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A River Cruises job typically involves working on a river cruise ship, providing services such as hospitality, entertainment, customer service, or ship operations. Roles can range from housekeeping, waitstaff, and chefs to cruise directors and deckhands. Employees ensure that guests have a comfortable and enjoyable experience while traveling along scenic river routes. These jobs often require excellent communication skills, adaptability, and a customer-focused attitude. Work schedules can be demanding but offer the opportunity to travel and experience different destinations.
A typical day working on a river cruise involves a blend of guest interaction, managing daily logistics, overseeing safety protocols, and coordinating with both the onboard crew and shore-side teams. Depending on your specific position, you might participate in meal service, organize excursions, handle guest inquiries, and assist with docking or navigation tasks. Flexibility is key, as schedules are often shaped by the cruise itinerary and unexpected river conditions. The work environment is highly collaborative, with staff working together to create a memorable experience for guests. While the hours can be long, especially during peak sailing seasons, the opportunity to travel and develop diverse hospitality skills is significant.
To thrive in a River Cruise role, you need expertise in hospitality, customer service, and a solid understanding of river navigation and safety procedures, typically supported by relevant maritime or tourism qualifications. Familiarity with booking systems, safety protocols, and possibly certifications like STCW or a boat operator’s license are often required. Excellent communication, teamwork, and adaptability to changing conditions help professionals stand out in this customer-facing environment. These skills and qualifications ensure guest satisfaction and safety, contributing to smooth and enjoyable cruise operations.
Cities with the most River Cruises job openings:
The most popular types of River Cruises jobs are:
States with the most job openings for River Cruises jobs include:
The top searched job categories for River Cruises jobs are:
$50K - $52K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 10 days ago
CroisiEurope Cruises
Nanuet, NY (In-Office)
Full-Time | Monday–Friday
About CroisiEurope
CroisiEurope is Europe’s largest family-owned river cruise company, celebrating 50 years of delivering exceptional travel experiences. We specialize in intimate, all-inclusive river and canal cruises throughout Europe and beyond, offering personalized service and outstanding value to travelers from around the world.
We are seeking a highly organized and detail-oriented Groups & Charter Back-Office Sales Support to join our North American team in Nanuet, NY.
Position Summary
This role supports our Groups and Charter Sales Department by managing administrative, operational, and sales support functions that ensure a seamless experience for our groups and charter clients, and internal sales staff.
Responsibilities
· Provide administrative support to the sales team.
· Prepare contracts, invoices, confirmations, and sales documentation.
· Coordinate group booking setup, inventory management, and cabin assignments.
· Process deposits, final payments, and maintain accurate booking records.
· Monitor group deadlines, payment schedules, and contractual milestones.
· Communicate with clients reservations and documentation.
· Prepare reports, spreadsheets, and sales tracking information.
· Coordinate with Reservations, Operations and Accounting departments.
· Assist with charter planning, manifests, rooming lists, and onboard requests.
· Support promotional campaigns, trade shows, webinars, and sales events as needed.
· Maintain CRM and reservation systems with accurate customer and booking information.
· Provide exceptional internal and external customer service while managing multiple priorities.
Qualifications
· 2+ years cruise line, tour operator or travel agency experience, group sales experience.
· Strong administrative and organizational skills.
· Excellent written and verbal communication skills.
· High level of accuracy and attention to detail.
· Proficiency in Microsoft Office, particularly Excel, Outlook, and Word.
· Ability to prioritize multiple projects while meeting deadlines.
· Experience with reservation or CRM systems is a plus.
· Positive, team-oriented attitude with strong problem-solving skills.
· Knowledge of the tour operator and travel agency distribution network is preferred.
Location
This is a full-time, in-office position based in Nanuet, New York.
If you are organized, customer-focused, and enjoy supporting a dynamic sales team in the travel industry, we’d love to hear from you.
To apply, please submit your resume and cover letter.
CroisiEurope Cruises is a European river cruise company known for its wide range of itineraries across Europe and beyond. Founded in 1976 and headquartered in Strasbourg, France, the company offers over 170 river cruise itineraries on its fleet of over 50 modern, well-equipped vessels. CroisiEurope is renowned for its personalized service, comfortable accommodations, and a focus on cultural and scenic experiences. Its cruises include gourmet French dining, thoughtfully curated guided excursions, and a focus on providing immersive travel experiences.
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