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Risk Operations Jobs in Madison, WI (NOW HIRING)

Ricoh USA, Inc.

Senior Operations Manager

Madison, WI · On-site

Operational risk and resilience management. * Strategic operations alignment to digital services. * Ecosystem/vendor management. Opportunity Identification * Maintains a continuing education of new ...

Ricoh USA, Inc.

Senior Operations Manager

Madison, WI

Operational risk and resilience management. * Strategic operations alignment to digital services. * Ecosystem/vendor management. Opportunity Identification * Maintains a continuing education of new ...

New

Zendesk

Sr. Operations Manager

Madison, WI · On-site

The Product Development Operations team at Zendesk enables the Product Development org to ... risk. * Experience designing operating rhythms and templates that increase visibility while ...

Zendesk

Sr. Operations Manager

Madison, WI · On-site

The Product Development Operations team at Zendesk enables the Product Development org to ... risk. * Experience designing operating rhythms and templates that increase visibility while ...

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Risk Operations information

See Madison, WI salary details

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$53

How much do risk operations jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for risk operations in Madison, WI is $26.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $30.53 per hour, depending on experience, location, and employer.

What is risk operations?

Risk operations refer to the processes and teams within an organization that are responsible for identifying, assessing, managing, and mitigating risks related to business activities. This can include monitoring transactions for fraud, ensuring compliance with regulations, analyzing data to detect suspicious activity, and implementing controls to protect the company from financial and reputational harm. Risk operations professionals often work closely with legal, compliance, and security teams to develop strategies and tools that minimize potential losses. Their work is essential for maintaining trust with customers and meeting regulatory requirements.

What are the most common challenges faced by professionals in risk operations, and how can they be overcome?

Professionals in Risk Operations frequently encounter challenges such as rapidly evolving fraud tactics, balancing regulatory compliance with efficient operations, and managing large volumes of data for decision-making. Staying updated with the latest fraud trends and regulatory changes is essential, as is collaborating closely with compliance, customer service, and IT teams. Utilizing advanced analytics tools and ongoing training can help address these challenges, ensuring risks are identified quickly while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a risk operations professional, and why are they important?

To thrive in Risk Operations, you need strong analytical skills, attention to detail, and a background in finance, business, or a related field, often supported by a relevant degree. Familiarity with risk management systems, data analysis tools like Excel or SQL, and sometimes certifications such as FRM or CAMS are typically required. Excellent problem-solving abilities, communication, and adaptability help you stand out in this role. These skills are vital for accurately identifying, assessing, and mitigating operational risks to protect the organization's assets and ensure regulatory compliance.

What is the difference between Risk Operations vs Risk Analyst?

AspectRisk OperationsRisk Analyst
Required CredentialsBachelor's degree, certifications like FRM or CRM often preferredBachelor's degree, certifications like FRM or CRM often preferred
Work EnvironmentOperational teams, risk management departments, often in financial institutionsAnalytical teams, risk management units, in finance and banking sectors
Employer & Industry UsageUsed across financial services, banking, insurance for risk management processesCommonly employed in finance, banking, and investment firms for risk assessment

Risk Operations and Risk Analyst roles share similar credentials and industry usage, but Risk Operations focuses on managing risk processes and systems, while Risk Analysts primarily analyze data to identify risks. Both roles are vital in financial sectors, often working closely together to ensure comprehensive risk management.

What job categories do people searching Risk Operations jobs in Madison, WI look for?

The top searched job categories for Risk Operations jobs in Madison, WI are:

What cities near Madison, WI are hiring for Risk Operations jobs?

Cities near Madison, WI with the most Risk Operations job openings:

Risk Operations jobs near you
Infographic showing various Risk Operations job openings in Madison, WI as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 2% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $55,005 per year, or $26.4 per hour.

Director - Enterprise Risk Management

Church Mutual Insurance, S.I.

Madison, WI • On-site

Full-time

Posted 28 days ago

Job description

BASIC PURPOSE:
Responsible for the leadership, innovation, governance, and management necessary to identify, evaluate, mitigate, and monitor the company's enterprise risks. Evaluate emerging risks and trends that may impact the company's risk appetite and present mitigation strategies. Prioritize risks within the company's ERM framework, enterprise risk register, and risk profile to ensure risks are managed to minimize negative financial and operational impact. Manage tools, practices, and policies to analyze and report enterprise risks; evaluate new methodologies and risk technologies for continuous improvement. Responsible for creating organizational awareness of risk management through training and education. Develop, maintain, and administer the Business Continuity Program. Supervisor responsibilities to include staffing, training and development, performance management, and workforce planning.
PRIMARY JOB RESPONSIBILITIES:
  • Supervisor/Manager responsibilities may include all of the following:
    • Staffing needs, to include interviewing and onboarding for new employees.
    • Training and development, as well as coaching and motivation, for staff.
    • Performance management, goal setting, employee engagement, and salary administration.
    • Workforce management to include: unit equipment, software, and space needs; approving time off and overtime usage; and budget recommendations.
  • Lead or coordinate the development, maintenance, and governance of Own Risk and Solvency Assessment materials, ensuring alignment with regulatory expectations, capital adequacy considerations, the ERM framework, and enterprise risk appetite.
  • Monitor emerging strategic, operations, financial, regulatory, cyber, technology, third-party data, and AI-related risks and recommend practical mitigation strategies that support risk-informed business decisions.
  • Lead the design, development, implementation, and ongoing enhancement of CM Group's ERM framework. Responsible for the leadership, innovation, governance, and management necessary to identify, evaluate, mitigate, monitor, and report the company's enterprise risks.
  • Facilitate the determination of the company's risk appetite, tolerances, and limits. Identify and report key regulatory changes, external factors, emerging risks, and trends that might impact the company's risk profile and present mitigation strategies for management's review.
  • Develop, analyze, quantify, and prioritize risks within the company's risk universe, enterprise risk register, and risk profile. Develop and maintain Key Risk Indicators (KRIs), risk appetite metrics, and related reporting to actively monitor risk exposures and trends. Ensure risks are recognized and managed in a manner the minimizes negative financial and operational impact while supporting efficient, cost-effective mitigation strategies.
  • Ensure the ERM framework is appropriate to the nature, scale, and complexity of the business. Work with cross-functional business leaders to regularly identify key risks across all types and categories. Assess risks based on likelihood, impact, and level of mitigation.
    • Prepare and present ERM reporting, risk assessments, emerging risk updates, risk appetite results, ERI trends, and mitigation plans for senior leadership, management committees, the Risk Management Committee, Board-level audiences, regulators, and auditors, as appropriate.
  • Lead the Business Continuity Program. Complete risk analysis, business impact analysis, assessment, and evaluation for all CM Group internal departments and critical outsourced partners. Identify comprehensive strategic solutions to satisfy the various business, regulatory, and technology requirements.
  • Manage the development and delivery of training that facilitates corporate ERM and Business Continuity awareness.
  • Manage the development and implementation of tools, practices, policies, and risk technology solutions to analyze, monitor, and report enterprise risks.
  • Leverage internal and external relationships of the ERM Department to deliver projects on time. Exerts influence appropriately on outside teams to meet project deliverables while creating positive impact within the organization.
  • Professionally represent the company's position with regulators, auditors, rating agencies, external vendors, and other key stakeholders.

QUALIFICATIONS:
  • Professional certification or designation in risk management, business continuity, audit, information security, compliance, or a related discipline is preferred.
  • Bachelor's degree in business or a related field is required.
  • 12-15 years' risk management experience developing and implementing enterprise risk management programs, including writing policies and procedures, producing executive materials, supporting risk committees/meetings, and instituting industry best practice risk management principles and practices.
    • Experience supporting insurance regulatory reporting, ORSA-related activities, risk appetite development, KRI reporting, enterprise risk assessments, and management or Board-level risk governance forums is preferred.
  • Demonstrated management experience.
  • Proficient in current ERM tools, risk reporting processes, and, where applicable, governance, risk, and compliance technology platforms. Able to add to and/or build complex models, tools, dashboards, or reporting solutions and monitor their effectiveness. .
  • Excellent oral communication and writing skills to produce clear and concise materials.
  • High-level critical thinking skills, including strategic thinking, effective analysis of data, and the ability to aggregate information.
  • Strong project management discipline and demonstrated success overseeing multiple projects to completion.
  • Proven ability to foster productive relationships with diverse staff, including senior leadership.
  • Strong ability to influence and lead a successful team.
  • Detail oriented, with a hands-on approach.
  • Ability to travel as necessary.

WORK ENVIRONMENT:
Professional office environment.
NOTE: This job description in no way states or implies that these are the only duties performed by this employee. Employees may be requested to perform job-related tasks other than those specifically presented in this job description. The employer reserves the right to change or assign other duties to this position.
The CM Group is made up of Church Mutual Insurance Company, S.I., CM Regent Insurance Company, and CM Vantage Specialty Insurance Company.

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