Risk Control Director Jobs in Worcester, MA (NOW HIRING)

Acadia Insurance is a regional property casualty insurer with offices throughout the Northeast.  As a member of W.R. Berkley Corporation (NYSE: WRB), one of the largest property casualty insurance holding companies in the United States, our financial strength and integrity are two of the main reasons why Independent Agents place business with us.  Acadia is rated A+ (Superior) by A.M. Best, with an A+ claim paying ability rating by Standard & Poor’s. 

At Acadia, we value our employees, our customers and our communities.  Employees at Acadia are part of a progressive company where everyone can make a difference.  We promote an inclusive environment which encourages continuous learning and the chance to grow and develop. 

Company URL:  https://www.acadiainsurance.com/

Loss Control Consultant

• Conducts surveys and services accounts by identifying and evaluating hazards and controls pertaining to all lines of coverage.
• Develops client-related service plans based on needs analysis and assists the client with problem resolution, policy and procedure development and solution implementation.
• Services existing accounts according to mutually agreed upon plans developed for each account.
• Participates in client training and education.
• Submits recommendations to improve conditions which will mitigate or control the hazards identified and follows-up on recommendations.
• Assists accounts on potential exposures and promotes the value of Loss Control and sound safety program in the acquisition and retention of profitable business.
• Appraises properties to determine replacement costs for fire insurance coverage.
• Monitors own workload to ensure timely service and meet deadlines.
• Participates in agency visits and staff meetings as needed.
• Provides technical assistance to the claim department on losses.
• Provides loss control services for all departments and assists other departments in their efforts to write and retain profitable business.
• Develops an area of expertise, provides training and acts as a resource in specialty area for Branch.
• Coordinates the collection and dissemination of material related to specialized technical areas assigned.
• Participates in training and self-development and may mentor/train others within the department.
• Meets or exceeds Department Standards for production, quality and timeliness of survey work.
• May assist Regional Loss Control Director with quality reviews.
• Actively participates in professional organizations.
• Keeps abreast of industry news and developments.
• Other duties as assigned.

• Minimum of 5-7 years of experience in loss control, risk control, safety management, insurance underwriting support, or a related discipline.
• Bachelor's degree (B. A.) in Occupational Safety, Risk Management, Insurance or related field preferred
• Experience working with multi-line commercial insurance accounts preferred.
• Strong knowledge of property, casualty, and workers’ compensation exposures and controls.
• Familiarity with safety and risk management standards (e.g., OSHA regulations, NFPA codes, ANSI standards).
• Ability to conduct hazard identification, risk assessments, and evaluate control measures.
• Knowledge of fire protection systems and property valuation/replacement cost estimating techniques.
• Understanding of claims processes and loss analysis.
• Ability to analyze complex risk exposures and develop practical, cost-effective recommendations.
• Strong problem-solving skills with the ability to support clients in implementing solutions.
• Capable of interpreting data, trends, and loss history to inform service plans.
• Strong interpersonal and communication skills (written and verbal).
• Ability to present training, lead client education sessions, and deliver technical information clearly.
• Proven ability to build and maintain professional client relationships.
• Ability to influence and promote safety culture and loss control value.
• Strong organizational skills with the ability to manage multiple accounts and priorities.
• Ability to work independently, meet deadlines, and maintain quality standards.
• Experience developing and managing client service plans.
• Ability to work cross-functionally with underwriting, claims, and other departments.
• Experience mentoring, training, or acting as a technical resource preferred.
• Ability to contribute to team initiatives, quality reviews, and internal training programs.
• Commitment to continuous learning and staying current with industry trends and regulatory changes.
• Active participation in professional organizations (e.g., ASSP, RIMS, NFPA) preferred.
• Professional designations such as CSP (Certified Safety Professional), ARM (Associate in Risk Management), CPCU, or equivalent are highly desirable.
• Ability to travel to client sites as needed.
• Valid driver’s license and ability to conduct on-site inspections.

The Company is an equal employment opportunity employer