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Ride Operator Ride Attendant Jobs in Massachusetts

SilverRide

Boston - City

Boston, MA

SilverRide is a fully licensed TNC operator that facilitates assisted-ride services to a broad range of individuals and organizations who need support during their trip. Weve provided over a million ...

RidenRoll

Limo Owner-Operators

Boston, MA · On-site

RidenRoll.com) is a California-based, for-profit technology platform that connects users with ride-hauling drivers and delivery services at competitive prices. We are dedicated to delivering top ...

RidenRoll

Limo Owner-Operators

Boston, MA · On-site

RidenRoll.com) is a California-based, for-profit technology platform that connects users with ride-hauling drivers and delivery services at competitive prices. We are dedicated to delivering top ...

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All JobsRide Operator Ride Attendant JobsRide Operator Ride Attendant Jobs in Massachusetts

Ride Operator Ride Attendant information

What is a ride operator ride attendant?

Ride Operators and Ride Attendants are amusement park or carnival employees responsible for operating rides and ensuring the safety of guests. Their duties include checking safety restraints, giving instructions to riders, monitoring the ride during operation, and assisting guests with boarding and exiting. They also perform routine safety checks and may help with cleaning and maintenance tasks. Excellent customer service and attention to detail are essential for this role to keep guests safe and ensure a positive experience.

What are some common challenges faced by ride operators and ride attendants, and how can they be effectively managed?

Ride Operators and Ride Attendants often face challenges such as managing large crowds during peak hours, ensuring strict adherence to safety protocols, and dealing with guests who may be anxious or upset. Effective communication skills and remaining calm under pressure are essential to handle these situations smoothly. Regular training and support from supervisors also help operators stay updated on safety procedures and customer service best practices, creating a safer and more enjoyable experience for both employees and guests.

What are the key skills and qualifications needed to thrive as a ride operator or ride attendant, and why are they important?

To thrive as a Ride Operator or Ride Attendant, you need attention to safety, strong observation skills, and a high school diploma or equivalent. Familiarity with ride control panels, safety protocols, and sometimes basic first aid certification are typically required. Exceptional customer service, clear communication, and the ability to remain calm under pressure help you stand out in this role. These skills are crucial for ensuring the safety of guests, providing a positive experience, and efficiently handling emergencies or operational issues.

What is the difference between Ride Operator Ride Attendant vs Amusement Park Attendant?

AspectRide Operator Ride AttendantAmusement Park Attendant
CredentialsMinimal, often on-the-job trainingSimilar, may require safety certifications
Work EnvironmentOperate rides, ensure safety, assist guestsAssist guests, maintain park areas, provide information
Employer & IndustryAmusement parks, fairs, carnivalsAmusement parks, entertainment venues
Search & ComparisonCommonly compared for ride safety rolesRelated but broader role in guest services

Ride Operator Ride Attendants primarily focus on operating rides and ensuring guest safety, while Amusement Park Attendants often handle guest assistance and park maintenance. Both roles share similar credentials and work environments, making them closely related in the amusement industry.

What cities in Massachusetts are hiring for Ride Operator Ride Attendant jobs?

Cities in Massachusetts with the most Ride Operator Ride Attendant job openings:

Big E Staff Admissions Guest Services

West Springfield, MA • On-site

Eastern States Exposition
Convention and Trade Show Organizers • 11 - 50 employees
Learn more about Eastern States Expositionexternal

$15/hr

Other

Re-posted yesterday

Job description

Hiring enthusiastic, customer-focused individuals to join our Admissions, Guest Services, and Vendor Services teams for The Big E - September 18-October 4, 2026. These roles are essential to creating a welcoming, safe, and memorable experience for the hundreds of thousands of guests who visit each year. Whether you’re greeting visitors at the gate, assisting guests with information, or supporting one of our most iconic attractions, you’ll play a key role in bringing the fair to life.

** All positions start at $15/hour and require superior customer service skills.**

Giant Slide Attendants

Assist patrons in safely enjoying one of the fair’s most beloved attractions—the Giant Slide. From collecting tickets to ensuring proper rider positioning, this role requires strong attention to safety and a positive, engaging attitude.

Position Responsibilities

  • Collect valid admission tickets
  • Distribute and collect burlap riding sacks
  • Ensure riders are seated properly before each ride
  • Communicate ride safety instructions clearly
  • Greet visitors with a friendly, customer-centered approach
  • Answer general questions from the public

Position Requirements

  • Superior customer service skills
  • Ability to sit and stand for extended periods
  • Ability to climb stairs regularly throughout shift
  • Must be comfortable working in varied weather conditions
  • Must pass a CORI background check
  • Must be a minimum of 16 years of age by September 1, 2026
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Admissions – Ticket Sellers

Serve as one of the first points of contact for fairgoers by selling admission tickets in temperature-controlled booths. This role combines customer service with accurate cash and credit card transaction handling.

Position Responsibilities

  • Sell admission tickets at entrance booths
  • Assist guests and resolve ticketing issues
  • Understand and communicate discount days and promotions
  • Answer basic fair-related questions
  • Reconcile cash and transactions at the end of shifts

Position Requirements

  • Superior customer service skills
  • Ability to sit for extended periods in a small admission booth either alone or with another seller (ticket booths are climate controlled)
  • Basic familiarity with POS systems and electronic devices
  • Cash handling and basic math skills
  • Must be a minimum of 16 years of age by September 1, 2026
**

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Admissions – Ticket Takers

Welcome guests at entry gates and ensure smooth, efficient admission using electronic ticket scanners.

Position Responsibilities

  • Scan admission tickets and credentials
  • Greet guests with a positive attitude
  • Answer general questions
  • Explain re-entry policies
  • Stamp hands for re-entry when needed

Position Requirements

  • Superior customer service skills
  • Ability to sit and stand for extended periods
  • Must be comfortable working in varied weather conditions
  • Must be a minimum of 16 years of age by September 1, 2026
**

**

Guest Services – Guest Service Booth, Reception, and ESE History Museum Staff

Support guests, staff, and participants by providing accurate information and assistance at information booths across the fairgrounds, at the reception desk, and in the Eastern States Exposition History Museum. This role is ideal for individuals who enjoy helping others and solving problems in a fast-paced environment.

Position Responsibilities

  • Greet and assist fairgoers, volunteers, and performers
  • Provide directions, information, and general support
  • Answer questions in person and over the phone (reception)
  • Maintain a clean and organized workspace

Position Requirements

  • Must be a minimum of 16 years of age by September 1, 2026
  • Superior customer service and verbal communication skills
  • Friendly, professional attitude
  • Strong problem-solving abilities
  • Ability to work independently and as part of a team
  • Basic knowledge of the fairgrounds
  • Ability to sit for extended periods and walk the grounds as needed

** When you fill out the application your will be able to select the specific role(s) you'd like to apply to. Resume submission welcome, but not required.**

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