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Reverse Logistics Associate Jobs in West Springfield, MA

Pep Boys

Store Manager

Manchester, CT · On-site

... reverse logistics and purchase for re-sale parts (OP) procurement and vendor payment practices ... Advise associates, technicians, and customers on tires, parts and service programs. * Effectively ...

RadNet, Inc.

Store Manager

Manchester, CT · On-site

$77.16 - $114/hr

... reverse logistics and purchase for re-sale parts (OP) procurement and vendor payment practices ... Advise associates, technicians, and customers on tires, parts and service programs. * Effectively ...

Pep Boys

Store Manager

Manchester, CT · On-site

... reverse logistics and purchase for re-sale parts (OP) procurement and vendor payment practices ... Advise associates, technicians, and customers on tires, parts and service programs. * Effectively ...

All JobsReverse Logistics Associate JobsReverse Logistics Associate Jobs in West Springfield, MA

Reverse Logistics Associate information

See West Springfield, MA salary details

$10

$22

$37

How much do reverse logistics associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for reverse logistics associate in West Springfield, MA is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.70 per hour, depending on experience, location, and employer.

What is a reverse logistics associate?

Reverse Logistics Associates are professionals responsible for managing the return, recycling, refurbishment, or disposal of goods and materials within a supply chain. They coordinate the movement of products from the end user back to the manufacturer or designated location, ensuring items are handled efficiently and sustainably. Their duties may include processing returns, inspecting items for quality, handling shipping documentation, and collaborating with other departments to optimize reverse logistics processes. This role is essential for reducing waste, recapturing value, and supporting sustainability efforts within a company.

What are the key skills and qualifications needed to thrive as a reverse logistics associate?

To thrive as a Reverse Logistics Associate, you need strong organizational skills, attention to detail, and experience with inventory management, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and shipping software is typically required. Strong problem-solving abilities, effective communication, and teamwork are essential soft skills for this role. These skills ensure efficient processing of returns, minimize losses, and maintain high customer satisfaction within supply chain operations.

What are some common challenges faced by a reverse logistics associate, and how can they be overcome?

Reverse Logistics Associates often encounter challenges such as processing high volumes of returned goods, identifying items suitable for restocking or refurbishment, and managing tight timelines for returns. Staying organized and having a keen eye for detail are essential to efficiently sort and document products. Effective communication with warehouse staff and customer service teams also helps in resolving discrepancies quickly and ensuring smooth operations. Familiarity with warehouse management systems and return policies can further streamline the workflow and minimize errors.

What is the difference between Reverse Logistics Associate vs Warehouse Associate?

AspectReverse Logistics AssociateWarehouse Associate
Primary ResponsibilitiesManaging product returns, processing reverse shipments, inspecting returned itemsReceiving, storing, and organizing inventory within a warehouse
Required SkillsAttention to detail, inventory management, basic logistics knowledgePhysical stamina, organization, forklift operation (optional)
Work EnvironmentLogistics centers, distribution hubs, retail returns facilitiesWarehouses, storage facilities, distribution centers
Common CertificationsLogistics or supply chain certifications (optional)Forklift certification (optional)

While both roles involve working in logistics environments, a Reverse Logistics Associate focuses on handling product returns and managing reverse supply chains, whereas a Warehouse Associate primarily manages inventory storage and movement within a warehouse. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What career paths exist in reverse logistics?

Reverse logistics associates can advance to roles such as logistics coordinators, supply chain managers, or warehouse supervisors by gaining experience and developing skills in inventory management, transportation, and process optimization. Certifications like Certified Supply Chain Professional (CSCP) can also support career growth within the field.
Reverse Logistics Associate jobs near you

Sales Floor Associate - Holyoke Mall

Holyoke, MA • On-site

JCPenney
Apparel Manufacturing • 10K+ employees

5.5

Company rating: 5.5 out of 10

Based on 678 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

People enjoy working here

Recommended by students

Recommended by parents

Learn more about JCPenneyexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Do you enjoy making things happen behind the scenes and seeing your work flourish on stage? Well.being a Sales Floor Associate at JCPenney might be the position for you!
Primary Responsibilities:
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  • Customer Service & Sales\t
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    • Greets and assists customers in finding products and delivers outstanding customer service
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    • Partners with other team members when additional support is needed
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    • Actively listens to customer issues in a calm and agreeable manner to resolve problems
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  • Truck / Restock & Inventory\t
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    • Follows placement directions to effectively place set merchandise statements
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    • Contributes to merchandise receipt and reverse logistics processes
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    • Assists with the execution of inventory processes
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    • Contributes to the Shoe on Display restocking process, including mismates and stockroom organization
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    • Contributes to the restock program to identify replenishment opportunities
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  • SET / Visual / Environment\t
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    • Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing
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    • Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale
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    • Helps oversee and maintain all fitting room and sales floor recovery processes
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    • Contributes to the execution of visual elements to support merchandising statements
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    • Responsible for stockroom maintenance
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  • Omnichannel\t
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    • Assists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as needed
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    • Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed
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  • General Operations\t
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    • Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities
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    • Assists with the Defective process execution to ensure integrity of inventory and prevent shrink
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  • Performance Standards\t
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    • Supports company shrink and safety initiatives
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    • Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance
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Core Competencies & Accomplishments:
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  • Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
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  • Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
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  • Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
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  • Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and other
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  • Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
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  • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
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  • Drive Change - Adapts quickly to changing situations with energy and a positive attitude. Coaches others through change
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  • Work experience- 1-2 years of retail experience

At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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