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Returns Associate Jobs in Watertown, CT (NOW HIRING)

Staples

Retail Sales Associate (Danbury, CT)

Danbury, CT

$15.50 - $17.75/hr

Youll help customers find products, provide solutions, and handle returns or online pickups. Youll ... Associate discounts on in-store and online merchandise, services and warranty plans * Discounts at ...

Staples

Retail Sales Associate (Danbury, CT)

Danbury, CT · On-site

$17 - $17.25/hr

You'll help customers find products, provide solutions, and handle returns or online pickups. You ... Associate discounts on in-store and online merchandise, services and warranty plans * Discounts at ...

Citi Trends

Store Sales Associate

Hamden, CT · On-site

$14.75 - $17/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Citi Trends

Store Sales Associate

Waterbury, CT

$15.25 - $17.75/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Citi Trends

Store Sales Associate

Waterbury, CT · On-site

$15.25 - $17.75/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Citi Trends

Store Sales Associate

Hamden, CT · On-site

$14.75 - $17/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Primark

Sales Associate (Part Time)

Danbury, CT · On-site

$17/hr

Company Description Sales Associate Because your opportunities are endless Here at Primark, we love ... returns * Setting up a good-looking shop floor with full shelves, tidy fitting rooms and all the ...

Primark

Sales Associate (Part Time)

Danbury, CT · On-site

$17/hr

Sales Associate Because your opportunities are endless Here at Primark, we love to do things our ... returns * Setting up a good-looking shop floor with full shelves, tidy fitting rooms and all the ...

Primark

Sales Associate (Part Time)

Danbury, CT · On-site

$17/hr

Company Description Sales Associate Because your opportunities are endless Here at Primark, we love ... returns * Setting up a good-looking shop floor with full shelves, tidy fitting rooms and all the ...

Bender Plumbing Supplies

Warehouse Associate

New Haven, CT · On-site

$18 - $21/hr

WAREHOUSE ASSOCIATES * Tired of feeling like your job doesn't make a difference? * At BENDER our ... Check and process daily returns and warranties with collaboration from the showroom sales teammates ...

UBEO Business Services

Warehouse Associate

Rocky Hill, CT · On-site

$15.25 - $18/hr

The Logistics Warehouse Associate is a mid-level position responsible for supporting all Warehouse ... Perform hard drive replacements and securely erase data on lease-return equipment. * Participate in ...

Centric Business Systems

Warehouse Associate

Rocky Hill, CT · On-site

$15.25 - $18/hr

The Logistics Warehouse Associate is a mid-level position responsible for supporting all Warehouse ... Perform hard drive replacements and securely erase data on lease-return equipment. * Participate in ...

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Showing results 41-60

All JobsReturns Associate JobsReturns Associate Jobs in Watertown, CT

Returns Associate information

See Watertown, CT salary details

$10

$16

$21

How much do returns associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for returns associate in Watertown, CT is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $17.74 per hour, depending on experience, location, and employer.

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities near Watertown, CT are hiring for Returns Associate jobs?

Cities near Watertown, CT with the most Returns Associate job openings:

Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Watertown, CT as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,988 per year, or $16.8 per hour.

Home Commission Associate - Westfarms Mall

JCPenney

Farmington, CT • On-site

$16 - $18.25/hr

Full-time

Re-posted 29 days ago

JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 684 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

As a commission associate in our home department, you are accountable for driving customer service to achieve profitable sales growth by combining in-depth product knowledge and passion for service to build clientele and to drive sales.
Primary Responsibilities:
    \t
  • Customer Service & Sales - Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service. Informs customers of key product attributes to generate interest and to build clientele. Covers care/protection plans and suggests additional products to customers.
    • \t
  • General Operations - Participates in inventory processes, Merchandise Transfer Out (MTO), Return to Vendor, Return to Warehouse and Defective Merchandise Transfer Out activities. Completes pricing and signing processes in specialty businesses. Stays up to date with new trends and styles through industry publications and communications and participates in ongoing technical skills development through company and/or vendor-provided training and skill practice.
    • \t
  • Performance Standards - Consistently meets established performance standards; including but not limited to shrink and safety initiatives, the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments:
To achieve success at JCPenney, a home commission associate will possess the following:
    \t
  • Drives Results - Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
    • \t
  • Builds Ownership - Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes.
    • \t
  • Drives Intensity - Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency.

What JCPenney employees say

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