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Returns Associate Jobs in Vale, OR (NOW HIRING)

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to ...

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Returns Associate information

See Vale, OR salary details

$10

$16

$20

How much do returns associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for returns associate in Vale, OR is $16.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $16.92 per hour, depending on experience, location, and employer.

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities near Vale, OR are hiring for Returns Associate jobs? Cities near Vale, OR with the most Returns Associate job openings:
Infographic showing various Returns Associate job openings in Vale, OR as of June 2026, with employment types broken down into 5% As Needed, 64% Full Time, 26% Part Time, and 5% Temporary. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $33,377 per year, or $16 per hour.

Retail Assistant Manager - Full-Time

Maurices Incorporated

Ontario, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Maurices rating

5.7

Company rating: 5.7 out of 10

Based on 253 frontline employees who took The Breakroom Quiz

65th of 104 rated fashion retailers


Job description

Brand Overview:
At maurices, we're all about feel-good fashion for real life. We're committed to our service with style promise and to offering affordable fashion that takes women from workday to weekend-and all of life's adventures in between. With inclusive sizing from 0-24, maurices is known for versatile styles across key categories like denim, dresses, tops, and more.
We've been doing this since 1931, and today you'll find us in over 800 communities across North America and online at maurices.com. At maurices, it's more than clothes - it's where fun, friendship and fashion come together!
Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
This is an evergreen requisition used to build a pipeline of candidates for future openings. While this posting for a Retail Assistant Manager - Full-Time at our Store 0506-Ontario Mktplc-maurices-Ontario, OR 97914 remains open year-round, actual hiring needs may vary. Applications will be reviewed on a rolling basis, and candidates may be contacted as positions become available.
Position Overview:
What you'll do:
The Assistant Store Manager assists in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. You will be supported in developing leadership skills to help build your career path. As a sales lead, the assistant manager interacts with customers on a regular basis leading the customer experience with the store team. The assistant manager strategizes to achieve team sales goals and as a key holder are involved in efficiently and accurately executing maurices Standard Operating Practices (SOPs), such as opening and closing the store.
What you'll get in return:
  • A flexible work schedule
  • Working with a team that believes in our 'Work Smart and Have Fun' Value
  • A growth-minded atmosphere in a positive and supportive environment
  • A 40% discount
  • Well-rounded benefits offering; including mental, physical, and health resources

Position Requirements:
Assistant Manager candidates must have:
  • 1 year of customer service experience required. Supervisory experience preferred.
  • Ability to foster a team while creating a positive working environment
  • Experience in training and directing others
  • Ability to take initiative and participate in making decisions
  • Demonstrated ability to achieve goals
  • Computer proficiency
  • Ability to work a flexible schedule

Assistant Manager applicants must be at least 18 years of age.
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
All replies confidential - maurices is an equal opportunity employer.
Location:
Store 0506-Ontario Mktplc-maurices-Ontario, OR 97914Position Type:
Regular/Full time
Benefits Overview:
We offer a comprehensive and competitive benefits package designed to support your health, financial security, and work-life balance. Full-time associates are eligible for a suite of benefits.
Choice of three medical plans, including a PPO plan or High-Deductible plans. High-Deductible plans offer the option of a Health Savings Account, with employer contribution.
Additional benefits include Dental, and Vision coverage, Flexible Spending Accounts (Healthcare and Dependent Care), Accident, Critical Illness, and Hospital Indemnity coverage, Voluntary Life, Spouse, and Child Life Insurance, and Long-Term Disability coverage. maurices provides, at no cost to our associates, Basic Life Insurance and Short-Term Disability coverage, access to our Wellbeing platform with Personify Health, and an Employee Assistance Program available for associates and their families. After 6 months of employment, you may be eligible for our 401(k), which offers an immediately vested Safe Harbor matching contribution. maurices supports continued education with our Tuition Assistance program, available after 1 year of employment. maurices provides early access to earnings powered by PayActiv.
Paid Time Off is earned on an accrued basis (the accrual for newly hired Full time Assistant and First Assistant is 3.08 hours per pay period). Sick time is awarded each January (56 hours, prorated based on hire date unless otherwise required by applicable law), holiday pay that includes New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and two weeks of New Parent Leave for birth, adoption, or foster placement. Flexible scheduling helps you integrate work and life.
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

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About Maurices

Sourced by ZipRecruiter

Maurices is a world-class specialty retailer that caters to young-at-heart fashionistas in small towns. Rated by Forbes Magazine in 2010 as one of the top 10 Employers in Retail, we pride ourselves on our excellent training programs and the consistent feedback we get from our associates who love to work here. We genuinely care about our customers, our communities, our associates, our business partners, and our results.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Duluth, MN, US

Year founded

1931