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Returns Associate Jobs in Portland, OR (NOW HIRING)

BuyWander

Customer Service Associate

Portland, OR · On-site

$15.50 - $21.25/hr

Customer Service Associate (Full Time) Department: Order Fulfillment Reports To: Order Fulfillment ... Returns Processing: * Receive returns from customers, gather necessary information, and document ...

BuyWander

Customer Service Associate (PT)

Portland, OR · On-site

$18/hr

Customer Service Associate (Part Time) Department: Order Fulfillment Reports To: Order Fulfillment ... Returns Processing: * Receive returns from customers, gather necessary information, and document ...

Aldrich

Tax Senior Associate

Lake Oswego, OR · On-site

$95K - $105K/yr

Experience preparing tax returns and supporting client deliverables * Ability to mentor others and ... Mentor associates and review work product as appropriate How We'll Reward You At Aldrich, we know a ...

Aldrich

Tax Senior Associate

Lake Oswego, OR · On-site

$90K - $105K/yr

Experience preparing tax returns and supporting client deliverables * Ability to mentor others and ... Mentor associates and review work product as appropriate How We'll Reward You At Aldrich, we know a ...

Factory Motor Parts

Warehouse Associate

Portland, OR · On-site

$17 - $20.25/hr

Operations Associate We are looking for an energetic and highly-motivated Operations Associate who ... Ability to write customer returns accurately * Must be able to handle hazardous materials

The Paradies Shops

Retail/ Sales Associate

Portland, OR · On-site

$15.75 - $18.25/hr

Sales Associate - Platform EMPLOYMENT CLASSIFICATION: Non-Exempt POSITION REPORTS TO: DEPARTMENT ... Efficiently and accurately conduct receiving, cycle counts, product returns and transfer ...

Paradies Lagardere

Retail/ Sales Associate

Portland, OR · On-site

$15.75 - $18.25/hr

Sales Associate - Platform EMPLOYMENT CLASSIFICATION: Non-Exempt POSITION REPORTS TO: DEPARTMENT ... Efficiently and accurately conduct receiving, cycle counts, product returns and transfer ...

Factory Motor Parts

Warehouse Associate

Portland, OR · On-site

$17 - $20.25/hr

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Aldrich

Tax Senior Associate

Lake Oswego, OR · On-site

$95K - $105K/yr

Senior Tax Associates will assist in preparation and review of tax returns, as well as provide client service, relationship management and consulting services. If you want to work with people who ...

Aldrich

Tax Senior Associate

Lake Oswego, OR · On-site

$95K - $105K/yr

Senior Tax Associates will assist in preparation and review of tax returns, as well as provide client service, relationship management and consulting services. If you want to work with people who ...

Mygrant

Driver/Warehouse Associate B020

Portland, OR · On-site

$18 - $21.75/hr

Driver/Warehouse Associate Location: Portland, OR | Schedule: Monday-Friday Day Shift + Rotating ... Receive and process return stock. * Complete logs and documentation. * Break down boxes, stock ...

BoxLunch & Hot Topic

Sales Associate

Happy Valley, OR · On-site

$14.50 - $19.75/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

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All JobsReturns Associate JobsReturns Associate Jobs in Portland, OR

Returns Associate information

See Portland, OR salary details

$11

$18

$23

How much do returns associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for returns associate in Portland, OR is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $19.38 per hour, depending on experience, location, and employer.

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Returns jobs in Portland, OR? The most popular types of Returns jobs in Portland, OR are:
What cities near Portland, OR are hiring for Returns Associate jobs? Cities near Portland, OR with the most Returns Associate job openings:
Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,180 per year, or $18.4 per hour.

Returns Processor/Customer Service Associate

Berrett Brothers Inc

Sherwood, OR • On-site

$17/hr

Full-time

Medical, Dental, Vision

Re-posted 18 days ago

Job description

Position Overview:

We are looking for a full time Returns Processor/Customer Service Associate located in our Beaverton, OR warehouse (soon to be Sherwood, OR). This position is responsible for customer returns, communicating with sales channels and following up to ensure final resolution. We will also be opening up a showroom so you will be assisting customers with orders and/or shopping in store.

Work hours are 7:00am-3:30pm, Monday-Friday.

This individual must be skilled in accuracy, organization, and obtain strong math skill.

Job Description:

  • Process merchandise returns and exchanges courteously and under company guidelines
  • Count, and input item label information into a computerized system
  • Process product through the inventory tracking system
  • Communicate with Amazon or customers regarding their returns
  • Provide basic support to operations and customer service teams
  • Excellent CUSTOMER SERVICE skills.

Qualifications Required:

  • Legally authorized to work in the U.S.
  • Exceptional English written and verbal communication skills and customer service
  • Basic computer and internet skills: email and Microsoft office suite.
  • Detail oriented and efficient at multitasking

Hours: 40 per week

Job Type: Full-time

Pay: Starting at $17.00 per hour

Company Description

LinenTablecloth.com was founded in 2005 as a modest e-commerce retailer of tablecloths and chair covers. Over a decade later, our products have vastly expanded to include charger plates, table runners, chair sashes, flowers, and other items necessary to ensure your event creates an extraordinary memory for all in attendance.