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Returns Associate Jobs in Portland, OR (NOW HIRING)

BoxLunch & Hot Topic

Sales Associate

Portland, OR · On-site

$14.75 - $20.25/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

JCPenney

Specialty Associate - Vancouver Mall

Vancouver, WA · On-site

$15.75 - $18/hr

As a Specialty Associate you will contribute to profitable sales growth by combining in-depth ... General Operations - Participates in inventory process and all merchandise transfers, return to ...

Withum

Gift & Estate Valuation Associate

Portland, OR · On-site

$65K - $90K/yr

The Valuation Associate can be based out of any of our U.S. office locations (New York, NY ... Organizing and inputting tax return and financial statement data into proprietary Excel valuation ...

Withum

Gift & Estate Valuation Associate

Portland, OR · On-site

$65K - $90K/yr

The Valuation Associate can be based out of any of our U.S. office locations (New York, NY ... Organizing and inputting tax return and financial statement data into proprietary Excel valuation ...

Factory Motor Parts

Warehouse Associate

Portland, OR · On-site

$17 - $20.25/hr

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts Co

Warehouse Associate

Portland, OR · On-site

$17 - $20.25/hr

Description We are looking for an energetic and highly-motivated Operations Associate who is ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Carmax

Supply Associate

Milwaukie, OR · On-site

$21.28 - $29.67/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Wilsonville, OR · On-site

$21.28 - $29.67/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Vancouver, WA · On-site

$21.28 - $29.67/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Milwaukie, OR · On-site

$21.28 - $29.67/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Portland, OR · On-site

$21.28 - $29.67/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Vancouver, WA · On-site

$21.28 - $29.67/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Gresham, OR · On-site

$21.28 - $29.67/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Gresham, OR · On-site

$21.28 - $29.67/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

West Linn, OR · On-site

$21.28 - $29.67/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Portland, OR · On-site

$21.28 - $29.67/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Wilsonville, OR · On-site

$21.28 - $29.67/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

BoxLunch & Hot Topic

Sales Associate

Portland, OR · On-site

$14.75 - $20.25/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

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Showing results 21-40

All JobsReturns Associate JobsReturns Associate Jobs in Portland, OR

Returns Associate information

See Portland, OR salary details

$11

$18

$23

How much do returns associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for returns associate in Portland, OR is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $19.38 per hour, depending on experience, location, and employer.

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Returns jobs in Portland, OR? The most popular types of Returns jobs in Portland, OR are:
What cities near Portland, OR are hiring for Returns Associate jobs? Cities near Portland, OR with the most Returns Associate job openings:
Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,180 per year, or $18.4 per hour.

Sales Associate

BoxLunch & Hot Topic

Portland, OR • On-site

$14.75 - $20.25/hr

Part-time

Re-posted 12 days ago

Job description

Get some, give back! We're looking for pop culture fanatics to help create the best experience for our customers.
We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven brand. As a BoxLunch Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.
WHAT YOU'LL DO
  • Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
  • Cover the sales floor zone and ensure that assigned areas are up to visual standards
  • Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix
  • Let your voice be heard! You'll communicate fashion trend information to management and respective HQ partners
  • While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
  • Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
  • Smells like Team Spirit - you love communicating and working as a team to get the job done
  • Any other activities as assigned by your Store Leader

WHAT YOU'LL NEED
  • Previous experience working in a retail environment. If you're passionate about philanthropy & all things pop culture, you're in the right place!
  • Superpowers in providing customer service and selling
  • You'll have to be at least 18 years of age to join the fandom force
  • Avenger-like collaboration and communication skills
  • The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds
BoxLunch & Hot Topic logo

About BoxLunch & Hot Topic

Sourced by ZipRecruiter

BoxLunch & Hot Topic is a retail company located in the City of Industry, California. Operating within the clothing and pop culture licensed merchandise industry, their product portfolio includes apparel, accessories, collectibles, home goods, and gift items. BoxLunch and Hot Topic are known for their focus on pop culture and music-oriented fashion and lifestyle products, targeting a customer base that primarily includes teens and young adults. Hot Topic was founded in 1988, with the creation of BoxLunch following later in 2015. Their core value is to connect with their customers on a shared love of pop culture while giving back to those in need. BoxLunch has a philanthropic partnership with Feeding America, with every $10 spent by customers translating to a donated meal. Hot Topic, on the other hand, focuses on social responsibility and environmental sustainability through various initiatives.

Industry

Apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

City of Industry, CA, US

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