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Returns Associate Jobs in Springfield, OH (NOW HIRING)

Sales Associate

Vandalia, OH · On-site

$13.25 - $17.75/hr

Sales Associate - Platform EMPLOYMENT CLASSIFICATION: Non-Exempt POSITION REPORTS TO: DEPARTMENT ... Efficiently and accurately conduct receiving, cycle counts, product returns and transfer ...

Store Sales Associate

Dayton, OH

$13.75 - $15.75/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Dayton, OH

$13.25 - $15.25/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Springfield, OH · On-site

$13.75 - $15.75/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Dayton, OH · On-site

$14 - $16/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Springfield, OH

$13.75 - $15.75/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Dayton, OH · On-site

$13.75 - $15.75/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Dayton, OH · On-site

$13.25 - $15.25/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Dayton, OH

$14 - $16/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Dayton, OH · On-site

$13.25 - $15.25/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Springfield, OH · On-site

$13.75 - $15.75/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Dayton, OH · On-site

$14 - $16/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Youll help customers find products, provide solutions, and handle returns or online pickups. Youll ... Associate discounts on in-store and online merchandise, services and warranty plans * Discounts at ...

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

This Temp to Hire Customer Service Associate supports global customers by managing moderately ... aftermarket support, including returns, warranty claims, and RMA coordination * Support ...

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

This Customer Service Associate supports global customers by managing moderately complex orders ... aftermarket support, including returns, warranty claims, and RMA coordination * Support ...

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

This Temp to Hire Customer Service Associate supports global customers by managing moderately ... aftermarket support, including returns, warranty claims, and RMA coordination * Support ...

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

This Temp to Hire Customer Service Associate supports global customers by managing moderately ... aftermarket support, including returns, warranty claims, and RMA coordination * Support ...

Showing results 21-40

Returns Associate information

See Springfield, OH salary details

$10

$15

$19

How much do returns associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for returns associate in Springfield, OH is $15.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $16.44 per hour, depending on experience, location, and employer.

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities near Springfield, OH are hiring for Returns Associate jobs?

Cities near Springfield, OH with the most Returns Associate job openings:

Infographic showing various Returns Associate job openings in Springfield, OH as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $32,428 per year, or $15.6 per hour.

$13.25 - $17.75/hr

Full-time

Re-posted 17 days ago


Paradies Lagardère rating

5.9

Company rating: 5.9 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

402nd of 734 rated retailers


Job description

POSITION DESCRIPTION
POSITION TITLE: Sales Associate - Platform
EMPLOYMENT CLASSIFICATION: Non-Exempt
POSITION REPORTS TO:
DEPARTMENT: Sales Associate
POSITION DESCRIPTION SUMMARY
A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales Associate may perform tasks on the sales floor or in a support environment. This position ensures a positive customer shopping experience in a well-maintained and friendly environment.
POSITION REQUIREMENTS:
  • Demonstrate selling experience in a fast paced, service-oriented retail setting
  • Demonstrated ability to Greet, Sell and Thank the customer
  • Put the customer first at all times
  • Provide memorable, highly personalized customer service through needs analyses and product recommendations.
  • Offer customers promotional products and services
  • Be able to resolve customer service issues and escalate as required
  • Create and maintain good working relationships with fellow associates
  • Maintain store appearance with respect to visual merchandising, housekeeping, and maintenance standards
  • Efficiently and accurately conduct customer transactions on our POS
  • Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
  • Efficiently and accurately complete any required process controls (paperwork, etc.)
  • Follow company policies and procedures and maintain a safe working environment
  • Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures

POSITION QUALIFICATIONS:
  • High school diploma or equivalency required
  • Minimum one year of retail or customer service experience preferred
  • Ability to work various shifts in a 7/365 team orientated environment
  • Excellent customer service skills and an ability to communicate effectively using the English language
  • Self-starter able to prioritize and handle various tasks simultaneously
  • Ability to adapt to changing priorities and unexpected situations
  • Proficiency required in reading, writing, and mathematics
  • Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements
  • Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holiday

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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About Paradies Lagardère

Sourced by ZipRecruiter

The North American division of Lagardère Travel Retail. Paradies Lagardère brings 70 years of experience in pioneering trends, developing innovative shopping and dining options, and delivering engaging experiences for airport travelers across North America. With a retail and dining presence of 850 stores and 170 restaurants and bars in more than 100 airports, Paradies Lagardère is among the travel industry’s best in creating memorable and positive customer experiences for today’s travelers. Paradies Lagardère also provides superior design, and award-winning store and restaurant operations and management.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Atlanta, GA, US

Year founded

1960