Returns Associate
Edmonton, AB · On-site
Every day, we show up with intention and pride; in ourselves, our associates, and our customers ... Process credits and return to vendor products * Moving returned products back into the warehouse
Returns Associate
Edmonton, AB · On-site
Every day, we show up with intention and pride; in ourselves, our associates, and our customers ... Process credits and return to vendor products * Moving returned products back into the warehouse
Warehouse Associate
Fort Saskatchewan, AB · On-site
As a Warehouse Associate, your training will focus on the gradual learning of basic warehouse tasks ... Will assist with verifying return policy guidelines are followed prior to issuing credit for ...
Warehouse Associate
Fort Saskatchewan, AB · On-site
As a Warehouse Associate, your training will focus on the gradual learning of basic warehouse tasks ... Will assist with verifying return policy guidelines are followed prior to issuing credit for ...
Onsite Associate
Fort Saskatchewan, AB · On-site
An exciting opportunity has become available to join our team as a Onsite Associate. You would be ... Report workplace injuries immediately and participate in any return-to-work programs or ...
Onsite Associate
Fort Saskatchewan, AB · On-site
An exciting opportunity has become available to join our team as a Onsite Associate. You would be ... Report workplace injuries immediately and participate in any return-to-work programs or ...
Sales Associate
Edmonton, AB · On-site
... returns or exchanges accurately and efficiently and create lasting customer impressions Demonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on ...
Sales Associate
Edmonton, AB · On-site
... returns or exchanges accurately and efficiently and create lasting customer impressions Demonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on ...
Consumables Associate
Leduc, AB · On-site
CA$16.15/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
Consumables Associate
Leduc, AB · On-site
CA$16.15/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
Consumables Associate
Edmonton, AB · On-site
CA$16.15/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
Consumables Associate
Edmonton, AB · On-site
CA$16.15/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
Consumables Associate
CA$16.15/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
Consumables Associate
CA$16.15/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
(CAN) Consumables Associate
Saint Albert, AB · On-site
CA$16.15/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
(CAN) Consumables Associate
Saint Albert, AB · On-site
CA$16.15/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
(CAN) Consumables Associate
Saint Albert, AB · On-site
CA$16.15/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
(CAN) Consumables Associate
Saint Albert, AB · On-site
CA$16.15/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
(CAN) Consumables Associate
Saint Albert, AB · On-site
CA$16.15/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
(CAN) Consumables Associate
Saint Albert, AB · On-site
CA$16.15/hr
This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...
Full-Time Warehouse Associate (Shipper/Receiver) at our Little Italy Location (10878 95St NW) in ... Ensuring a log is kept of all returns, including the reason for the return (wrong product, unaware ...
Quick apply
Full-Time Warehouse Associate (Shipper/Receiver) at our Little Italy Location (10878 95St NW) in ... Ensuring a log is kept of all returns, including the reason for the return (wrong product, unaware ...
As a retail associate , you will keep our store looking great and process our customers' purchases, returns, trade-ins and more. No experience required! Your everyday tech use has already given you a ...
As a retail associate , you will keep our store looking great and process our customers' purchases, returns, trade-ins and more. No experience required! Your everyday tech use has already given you a ...
As a retail associate , you will keep our store looking great and process our customers' purchases, returns, trade-ins and more. No experience required! Your everyday tech use has already given you a ...
As a retail associate , you will keep our store looking great and process our customers' purchases, returns, trade-ins and more. No experience required! Your everyday tech use has already given you a ...
Full-Time Warehouse & Delivery Associate (Shipper/Receiver/Driver) at our Little Italy Location ... Ensuring a log is kept of all returns, including the reason for the return (wrong product, unaware ...
Quick apply
Full-Time Warehouse & Delivery Associate (Shipper/Receiver/Driver) at our Little Italy Location ... Ensuring a log is kept of all returns, including the reason for the return (wrong product, unaware ...
Warehouse Associate I
Edmonton, AB · On-site
CA$18.30/hr
... pulling, shipping, returns, forklift, counter, or may have a generalized role working in all ... Follows company safety policies and procedures and encourages other associates to do the same ...
Warehouse Associate I
Edmonton, AB · On-site
CA$18.30/hr
... pulling, shipping, returns, forklift, counter, or may have a generalized role working in all ... Follows company safety policies and procedures and encourages other associates to do the same ...
Financial Reporting & Tax Compliance, Senior Associate
CA$52K - CA$87K/yr
Meaningful workyou'llbe part of As a Financial Reporting & Tax Compliance Senior Associate,you ... Understanding of Canadian tax and ability to prepare tax returns for corporations,trustsand ...
Financial Reporting & Tax Compliance, Senior Associate
CA$52K - CA$87K/yr
Meaningful workyou'llbe part of As a Financial Reporting & Tax Compliance Senior Associate,you ... Understanding of Canadian tax and ability to prepare tax returns for corporations,trustsand ...
Sales Associate
Edmonton, AB · On-site
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
Sales Associate
Edmonton, AB · On-site
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
ABOUT THE POSITION With over 430 retail stores worldwide, our associates are essential to our ... Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting ...
ABOUT THE POSITION With over 430 retail stores worldwide, our associates are essential to our ... Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting ...
Returns Associate information
What is a returns associate?
Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.
What skills and qualifications are needed to be a returns associate?
To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.
What challenges does a returns associate face when processing returned items, and how can they manage them?
Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.
What is the difference between Returns Associate vs Customer Service Representative?
| Returns Associate | Customer Service Representative |
|---|---|
| Handles product returns, exchanges, and refunds at retail or warehouse locations | Provides general customer support, answers inquiries, and resolves issues across various channels |
| Requires knowledge of return policies, inventory management, and POS systems | Requires communication skills, problem-solving, and product knowledge |
| Work environment often includes retail stores or warehouses | Work environment includes call centers, retail stores, or online support |
| Commonly employed in retail, e-commerce, and logistics industries | Employed across multiple industries including retail, telecom, and service sectors |
While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.
What are the most commonly searched types of Returns jobs in Edmonton, AB?
The most popular types of Returns jobs in Edmonton, AB are:
Full-time
Retirement, PTO
Posted 9 days ago
Job description
At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you'll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You'll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you'd like to be?
Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.
Join the Pros!
WhyYou'llLove Working Here
- Safety-focused and inclusive workplace culture
- Comprehensive benefits with premiums fully paid for by the company for the "Core" package starting day 1
- Competitiveretirement savings programincludingRRSP and Defined Contribution pension plan with employer matching up to 5.25%Day1
- Paid vacation, sick time, andpaidbirthday off
- Annual bonus and profit-sharing opportunities
- Employee discounts on leading plumbing, HVAC/R, and industrial products
- Education reimbursement and ongoingcareer developmentopportunities
- Employee referral programs and recognition initiatives
What you will do:
- As the first point of contact you will be required to offer prompt product knowledge and information to customers in a professional manner
- Answer questions about warranties and returns
- Process credits and return to vendor products
- Moving returned products back into the warehouse
- Respond to customers in a timely manner in person, by phone or email
- Responsible for building positive relationships with customers and associates
- Take initiative to maintain stock of the counter area as needed
- Offer help and assistance in the warehouse if required
What you will bring:
- Previous technical experience in sales or customer service in wholesale or distribution required
- Local market knowledge with HVAC and Plumbing will be an asset
- General computer skills including Microsoft Office required. Experience with AS400 an asset.
- Must have exceptional customer service and professional communication skills
- Previous warehouse/ forklift experience is an asset
#INDWAR
Our Commitment to You
Wolseley Canada is proud to be an equal opportunity employer, embracing diverse backgrounds and perspectives. We are committed to an inclusive, barrier-free recruitment process with accommodation available on request for candidates participating in all stages of the recruitment and selection process.
Ready to Shape the Future?
Join Wolseley Canada and take the next step in your career. Apply today to become a trusted partner in our mission to deliver excellence and innovation across Canada's infrastructure.
Please note:Wolseley uses AI-assisted tools to support applicant screening.
Where a salary range is posted, the total compensation range posted for this rolerepresentsthe total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience,skillsand qualifications relevant to the role.
Benefitseligibility varies based on employment status and contract length. Full-time permanent positions are eligible for the full benefits package. Fixed-term contract positions may be eligible forhealth and dentalbenefits depending on the terms of the position. Short-term contract positions are not eligible for company-sponsored benefits.
This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.