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Returns Associate Jobs in Derby, KS (NOW HIRING)

Sales Associates are also responsible for keeping the store neat, clean, and all merchandise ... Work with customers who return products for an exchange. * Provide knowledgeable responses to ...

Store Associate

Wichita, KS · On-site

$11.50 - $13/hr

Store Associate Department: Stores Reports to: Store Manager Status: Full-time (Non-exempt ... Properly process returns and discounts, aligning with the company's stated policy and procedures.

Store Associate

Wichita, KS · On-site

$11.50 - $13/hr

Store Associate Department: Stores Reports to: Store Manager Status: Full-time (Non-exempt ... Properly process returns and discounts, aligning with the company's stated policy and procedures.

Bilingual Sales Associate - Store

Wichita, KS · On-site

$13 - $16/hr

Sales Associates are also responsible for keeping the store neat, clean, and all merchandise ... Work with customers who return products for an exchange. * Provide knowledgeable responses to ...

Inventory/Logistics Associate

Mount Hope, KS · On-site

$18.50 - $21.33/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Inventory/Logistics Associate

Maize, KS · On-site

$18.50 - $21.33/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Inventory/Logistics Associate

Clearwater, KS · On-site

$18.50 - $21.33/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Inventory/Supply Associate

Haysville, KS · On-site

$18.50 - $21.33/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Inventory/Logistics Associate

Goddard, KS · On-site

$18.50 - $21.33/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Inventory/Logistics Associate

Wichita, KS · On-site

$18.50 - $21.33/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Inventory/Logistics Associate

Haysville, KS · On-site

$18.50 - $21.33/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Flow Inventory Associate

Mount Hope, KS · On-site

$18.50 - $21.33/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Flow Inventory Associate

Maize, KS · On-site

$18.50 - $21.33/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Flow Inventory Associate

Wichita, KS · On-site

$18.50 - $21.33/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Flow Inventory Associate

Clearwater, KS · On-site

$18.50 - $21.33/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Inventory/Supply Associate

Wichita, KS · On-site

$18.50 - $21.33/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Flow Inventory Associate

Goddard, KS · On-site

$18.50 - $21.33/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Inventory/Supply Associate

Maize, KS · On-site

$18.50 - $21.33/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Flow Inventory Associate

Wichita, KS · On-site

$18.50 - $21.33/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Showing results 21-40

Returns Associate information

See Derby, KS salary details

$10

$15

$19

How much do returns associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for returns associate in Derby, KS is $15.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $16.68 per hour, depending on experience, location, and employer.

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities near Derby, KS are hiring for Returns Associate jobs? Cities near Derby, KS with the most Returns Associate job openings:
Infographic showing various Returns Associate job openings in Derby, KS as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $32,870 per year, or $15.8 per hour.

Bilingual Sales Associate - Store

Cavender's

Wichita, KS

$13 - $16/hr

Full-time

Re-posted 20 days ago


Cavender's rating

4.4

Company rating: 4.4 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

102nd of 104 rated fashion retailers


Job description

Overview

The Bilingual Sales Associate is to greet and thank every customer who enters and leaves the store. Sales Associates must be knowledgeable of all product lines. Sales Associates are also responsible for keeping the store neat, clean, and all merchandise properly displayed. The Sales staff will support management in completing price changes, leveling, display resets and all basic visual standards needed to ensure a neat and clean store.

Duties and Responsibilities

  • Support the “Cavender’s Culture” and drive our Mission, Vision, and Values.
  • Provide friendly, courteous customer service and satisfaction by using professional and knowledgeable selling techniques.
  • Avoid high pressure selling tactics.
  • Maximize selling opportunities with each customer.
  • Keep abreast of the latest fashion trends in the western wear industry.
  • Keep work area neat, clean and organized.
  • Be knowledgeable about CBC policies and procedures.
  • Keep updated on sale promotions (items/prices/etc.).
  • Help stock merchandise and straighten the store as needed.
  • Report to work promptly and neatly groomed.
  • Be security conscious at all times.
  • Always scan products to ensure everything is in its correct area, signed correctly and neatly displayed. Associates in the boot department should always check for mismates.
  • Work with customers who return products for an exchange.
  • Provide knowledgeable responses to customer inquiries (e.g. boot and clothing fit, sale promotions, price, product workmanship and inventory).
  • Perform all other duties as assigned.
  • Work with supervisors to understand all actions needed to impact the desired goals set by the company (i.e. ADS / UPT’s / Company or Vendor contest).

Qualifications and Requirements

  • Job requires associate to raise or lower objects from one level to another regularly during shift.
  • Fluency in both English and Spanish is required.
  • Ability to comprehend basic instructions.
  • Ability to interpret documents.
  • Ability to apply abstract principles to a wide range of complex tasks.
  • Ability to understand the meanings of words and effectively respond.
  • Associate must be able to stay alert during work hours assigned.

Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.

Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 – 2555 or visit your nearest Cavender’s store.


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