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Returns Associate Jobs in Derby, KS (NOW HIRING)

Citi Trends

Store Sales Associate

Eastborough, KS · On-site

$13.50 - $15.50/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Citi Trends

Store Sales Associate

Wichita, KS · On-site

$13.50 - $15.50/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

JCPenney

Sales Floor Associate - Towne West Square

Wichita, KS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

Cavender's

Sales Associate - Store

Wichita, KS

$13.50 - $15.50/hr

Sales Associates are also responsible for keeping the store neat, clean, and all merchandise ... Work with customers who return product for an exchange * Provide knowledgeable responses to ...

Cavender's

Sales Associate - Store

Wichita, KS · On-site

$13.50 - $15.50/hr

Sales Associates are also responsible for keeping the store neat, clean, and all merchandise ... Work with customers who return product for an exchange * Provide knowledgeable responses to ...

BoxLunch & Hot Topic

Sales Associate

Wichita, KS · On-site

$12.50 - $17/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Shoe Carnival

Store Associate

Wichita, KS · On-site

$11/hr

Were looking for a friendly, enthusiastic Store Associate who enjoys creating great experiences for ... Operate the register: handle cash, give change, and process returns * Use basic math and counting ...

Carmax

Supply Associate

Goddard, KS · On-site

$18.50 - $21.33/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Maize, KS · On-site

$18.50 - $21.33/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Clearwater, KS · On-site

$18.50 - $21.33/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Mount Hope, KS · On-site

$18.50 - $21.33/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Wichita, KS · On-site

$18.50 - $21.33/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

BoxLunch & Hot Topic

Sales Associate

Wichita, KS · On-site

$12.50 - $17/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Carmax

Supply Associate

Haysville, KS · On-site

$18.50 - $21.33/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Shoe Carnival

Store Associate

Wichita, KS · On-site

$11/hr

Join our team at Shoe Carnival! We're looking for a friendly, enthusiastic Store Associate who ... Operate the register: handle cash, give change, and process returns * Use basic math and counting ...

JCPenney

Specialty Associate - Towne West Square

Wichita, KS · On-site

$13.50 - $15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Specialty Associate you will contribute to profitable sales growth by combining in-depth ... General Operations - Participates in inventory process and all merchandise transfers, return to ...

JCPenney

Omnichannel Associate - Towne West Square

Wichita, KS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... return transactions on the register \t * General Operations - Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory;

JCPenney

Omnichannel Associate - Towne East Square

Wichita, KS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... return transactions on the register \t * General Operations - Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory;

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All JobsReturns Associate JobsReturns Associate Jobs in Derby, KS

Returns Associate information

See Derby, KS salary details

$10

$15

$19

How much do returns associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for returns associate in Derby, KS is $15.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $16.68 per hour, depending on experience, location, and employer.

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities near Derby, KS are hiring for Returns Associate jobs? Cities near Derby, KS with the most Returns Associate job openings:
Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Derby, KS as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $32,870 per year, or $15.8 per hour.

Store Sales Associate

Citi Trends

Eastborough, KS • On-site

$13.50 - $15.50/hr

Part-time

Re-posted 9 days ago

Citi Trends rating

4.1

Company rating: 4.1 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

104th of 104 rated fashion retailers

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Processing freight
- Assisting with the taking price changes/markdowns
- Balances his/her register according to company policy
- Calls out prices for customer when ringing register transaction
- Bags merchandise efficiently when completing a customer's transaction
- Handles all cash, checks and credit cards correctly and by company policy
- Obtains management approval when needed for returns, voids and checks
- Handles maintenance and housekeeping duties as assigned
- Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
- Follows all safety procedures
- Must keep a professional, neat appearance, including wearing a name tag
- Assists management in merchandising sales floor according to stock level.
- Assists management with any tasks requested per company policy.
- Explains our exchange/refund policies to customers after transactions.
- Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies
Job Requirements:
- High school diploma or equivalent
- Excellent communication and organizational skills


- Ability to work a flexible schedule including nights and weekends.
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

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