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Returns Associate Jobs in Brooklyn, CT (NOW HIRING)

89th & Madison

Part-Time Sales Associate

Ledyard, CT · On-site

$13.50 - $18.25/hr

As a Sales Associate you are influencing the sales floor with your unique style, passion for the ... Handle returns of merchandise * Team up with co-workers to ensure proper customer service * Build ...

89th & Madison

Part-Time Sales Associate

Ledyard, CT

$13.50 - $18.25/hr

As a Sales Associate you are influencing the sales floor with your unique style, passion for the ... Handle returns of merchandise * Team up with co-workers to ensure proper customer service * Build ...

BoxLunch & Hot Topic

Sales Associate

Manchester, CT · On-site

$16.95 - $17.45/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

BoxLunch & Hot Topic

Sales Associate

Manchester, CT

$16.95 - $17.45/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Koopman Lumber

Retail Associate (Part-Time)

Uxbridge, MA · On-site

$15.75 - $18/hr

Job Type Part-time Description Retail Associate (Part-Time) - Stocking & Cashier Location: Koopman ... Process and put away incoming stock and returns. * Communicate inventory issues and customer ...

Guess

Stock Associate

Mashantucket, CT · On-site

$16.94/hr

Position Overview The Stock Associate is responsible for receiving, unpacking, and preparing ... Execute transfers, RTVs (Return to Vendor), manage damages, and handle customer charge sends.

Mondelez International

Warehouse Associate

Smithfield, RI · On-site

$28.55/hr

Record, report, and return defective items from previous deliveries. * Accept, verify, inspect, and ... What You'll Need as a Warehouse Associate: * Following schedules and instructions from the Foreman ...

Mondelez International

Warehouse Associate

Smithfield, RI · On-site

$28.55/hr

Record, report, and return defective items from previous deliveries. * Accept, verify, inspect, and ... What You'll Need as a Warehouse Associate: * Following schedules and instructions from the Foreman ...

BoxLunch & Hot Topic

Sales Associate

Manchester, CT · On-site

$16.95 - $17.45/hr

As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

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All JobsReturns Associate JobsReturns Associate Jobs in Brooklyn, CT

Returns Associate information

See Brooklyn, CT salary details

$11

$16

$21

How much do returns associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for returns associate in Brooklyn, CT is $16.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $17.84 per hour, depending on experience, location, and employer.

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities near Brooklyn, CT are hiring for Returns Associate jobs?

Cities near Brooklyn, CT with the most Returns Associate job openings:

Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Brooklyn, CT as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,136 per year, or $16.9 per hour.

Part-Time Sales Associate

89th & Madison

Ledyard, CT • On-site

$13.50 - $18.25/hr

Part-time

Re-posted 21 days ago

Job description

As a Sales Associate you are influencing the sales floor with your unique style, passion for the product, and welcoming energy. Your focus is on creating genuine connections with customers and guiding them to find their personalized look. Collaborating with team members and managers, you drive business success. Beyond fostering connections, you actively contribute to tasks like stocking and cleaning, ensuring a seamless customer experience. Your commitment to a collaborative, kind, and inclusive energy on the sales floor contributes to an overall positive and dynamic store environment.

Responsibilities:

  • Ensure high levels of customer satisfaction through excellent sales service
  • Welcome customers to the store and answer their queries
  • Follow and achieve department’s sales goals on a monthly, quarterly, and yearly basis
  • “Go the extra mile” to drive sales
  • Maintain in-stock and presentable condition assigned areas
  • Actively seek out customers in store
  • Remain knowledgeable on products offered and discuss available options
  • Process POS (point of sale) purchases
  • Cross sell products
  • Handle returns of merchandise
  • Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers
  • Stock and process shipment as needed

Requirements

  • Proven work experience as a Retail Sales Associate, Sales Representative, or similar role
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English
  • Basic Math skills
  • Hands-on experience with POS transactions
  • Familiarity with inventory procedures
  • Solid communication and interpersonal skills
  • A friendly and energetic personality with customer service focus
  • Ability to perform under pressure and address complaints in a timely manner
  • Availability to work flexible shifts, which may include nights, weekends, and holidays
  • Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor. Comfortable with using ladders or stairs

Benefits

  • Sick Day allowance for unforeseen health needs.
  • Attractive Discounts on products.
  • Employee Wellness programs to promote a healthy work-life balance.
  • Monthly Bonus incentives to recognize and reward outstanding performance.

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