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Return Manager Jobs in Gilbert, AZ (NOW HIRING)

Industry/Sector Not Applicable Specialism IFS - Finance Management Level Manager & Summary At PwC ... You will review and analyse financial data, prepare and file tax returns, and assist businesses in ...

Returns Coordinator

Phoenix, AZ · On-site

$19 - $22/hr

Manage customer return requests through Zendesk, ensuring accurate, timely resolution * Coordinate stock check requests with the return operations team to support efficient inventory management and ...

Returns Coordinator

Phoenix, AZ · On-site

$19 - $22/hr

Manage customer return requests through Zendesk, ensuring accurate, timely resolution * Coordinate stock check requests with the return operations team to support efficient inventory management and ...

Manage customer return requests through Zendesk, ensuring accurate, timely resolution * Coordinate stock check requests with the return operations team to support efficient inventory management and ...

Tax Manager

Scottsdale, AZ · On-site

$150K/yr

As Tax Manager, you will work directly with the tax team to review and prepare income, trust, and gift tax returns. You will also work directly with clients and advisory teams to implement tax ...

Tax Manager

Scottsdale, AZ · On-site

$150K/yr

As Tax Manager, you will work directly with the tax team to review and prepare income, trust, and gift tax returns. You will also work directly with clients and advisory teams to implement tax ...

Tax Manager

Phoenix, AZ · On-site

$101K - $132K/yr

Tax Manager Vavrinek, Trine, Day & Co., LLP The Manager in the tax department prepares complex tax returns, provides coaching to staff, and reviews tax returns prepared by others. In addition, the ...

Agent Supervisor

Mesa, AZ · On-site

$70K/yr

Demonstrates excellent organizational skills, attention to detail, time management skills, task oriented, good interpersonal skills, patience, perseverance, personal stress management and follow ...

Tax Manager

Phoenix, AZ · On-site

$101K - $132K/yr

Tax Manager Phoenix AZ Responsibilities ... Work with staff to ensure individual and business tax returns are completed correctly and by the ...

Material Handler I - Returns

Phoenix, AZ · On-site

$16.75 - $20/hr

... and vendor return according to O'Reilly policy. * Operate RF scanners, handheld devices, voice-picking systems, warehouse management systems (WMS), and other warehouse technology as required.

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Return Manager information

See Gilbert, AZ salary details

$22.9K

$61.2K

$102.2K

How much do return manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for return manager in Gilbert, AZ is $61,155.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $68,800.00 per year, depending on experience, location, and employer.

What is a return manager?

Return Managers are professionals responsible for overseeing the process of product returns within a company, often within retail, e-commerce, or supply chain sectors. They manage return policies, handle customer inquiries about returns, and coordinate logistics to ensure returned products are processed efficiently and in compliance with company guidelines. Their role typically includes analyzing return data to minimize losses, improve customer satisfaction, and streamline reverse logistics operations. Return Managers also collaborate with customer service, warehouse, and inventory teams to create and implement effective return strategies.

What are the key skills and qualifications needed to thrive as a return manager?

To thrive as a Return Manager, you need strong analytical abilities, inventory management knowledge, and experience in supply chain or logistics, often supported by a relevant degree or equivalent experience. Familiarity with warehouse management systems (WMS), enterprise resource planning (ERP) software, and returns processing tools is typically required. Excellent problem-solving, communication, and customer service skills help you efficiently resolve return issues and coordinate with multiple departments. These skills ensure streamlined return processes, cost control, and high customer satisfaction in a dynamic retail or logistics environment.

What are some common challenges faced by a return manager, and how can they be addressed?

A Return Manager often deals with the complexities of managing high volumes of returned merchandise, ensuring compliance with company policies, and minimizing financial losses. One common challenge is efficiently processing returns while maintaining customer satisfaction, which requires strong organizational skills and clear communication with both customers and internal teams. Addressing these challenges typically involves streamlining return processes, leveraging technology for tracking, and collaborating closely with warehouse, customer service, and inventory departments. Building strong relationships across teams and continuously analyzing return data for trends can also help in proactively reducing return rates.

What is the difference between Return Manager vs Customer Service Representative?

Return ManagerCustomer Service Representative
Oversees return processes, manages return policies, and supervises return staffHandles customer inquiries, resolves issues, and provides product information
Requires knowledge of return procedures, inventory management, and company policiesRequires strong communication skills, problem-solving, and product knowledge
Work environment often includes warehouses, retail stores, or officesPrimarily works in retail stores, call centers, or online support channels
Commonly employed in retail, e-commerce, and logistics industriesEmployed across various industries including retail, telecommunications, and services

The main difference between a Return Manager and a Customer Service Representative is that the Return Manager focuses on managing the entire return process and policies, while the Customer Service Representative handles direct customer interactions and issue resolution. Both roles require strong communication skills, but the Return Manager typically has more responsibilities related to operations and policy enforcement.

What are popular job titles related to Return Manager jobs in Gilbert, AZ?

For Return Manager jobs in Gilbert, AZ, the most frequently searched job titles are:

What cities near Gilbert, AZ are hiring for Return Manager jobs?

Cities near Gilbert, AZ with the most Return Manager job openings:

Partnership Tax Manager - International

Phoenix, AZ • On-site, Remote


Pwc
Finance and Insurance • 10K+ employees

8.3

Company rating: 8.3 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

26th of 72 rated business consultants

People enjoy working here

Good employer

Recommended by students


$73K - $244K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago


Job description

Industry/Sector

Not Applicable

Specialism

IFS - Finance

Management Level

Manager

Job Description & Summary

At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions.
Those in tax compliance at PwC will focus on validating clients' compliance with tax laws and regulations. You will review and analyse financial data, prepare and file tax returns, and assist businesses in meeting their tax obligations while minimising risks of non-compliance.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Analyse and identify the linkages and interactions between the component parts of an entire system.
Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
Develop skills outside your comfort zone, and encourage others to do the same.
Effectively mentor others.
Use the review of work as an opportunity to deepen the expertise of team members.
Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Partnership Tax-International Tax team you are expected to coordinate the preparation of foreign, federal, and state tax returns and supporting schedules for the Firm and partners. As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables. You are expected to manage ongoing foreign tax audits and research and document resourceful strategies for managing liabilities and risks.
Responsibilities
- Coordinate preparation of foreign, federal, and state tax returns
- Manage ongoing foreign tax audits
- Research and document strategies for managing tax liabilities
- Supervise, develop, and coach teams
- Manage client service accounts and engagement workstreams
- Solve complex tax-related problems to deliver quality results
- Collaborate with specialists on tax issues
- Maintain compliance with tax regulations and firm standards
What You Must Have
- Bachelor's Degree
- 4 years of tax or PwC experience
What Sets You Apart
- Master's Degree in Accounting, Finance preferred
- CPA preferred
- Coordinating the preparation of foreign, federal, state, and local tax returns
- Managing ongoing foreign tax audits
- Researching and documenting strategic approaches for managing liabilities and risks
- Building relationships with other groups and stakeholders
- Collaborating with team members virtually
- Innovating through new and existing technologies
- Utilizing digitization tools to reduce hours and enhance processes

Travel Requirements

Up to 20%

Job Posting End Date

The salary range for this position is: $73,500 - $212,280. For residents of Washington state the salary range for this position is: $73,500 - $244,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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About pwc

Sourced by ZipRecruiter

We know that the future success of our firm is contingent on equitable experiences for our people. From recruitment to partnership, we’re working hard to give every person an equitable opportunity to grow and to thrive as part of our community of solvers. We understand that establishing and maintaining a fair, equitable and welcoming environment for all people requires building a culture of belonging: a shift from awareness to empathy — while demonstrating inclusive leadership that cultivates trust among our people and our clients. PwC is committed to advancing diversity, equity and inclusion (DEI) through an evidence-based strategy designed to achieve well-defined and meaningful aspirational goals. Our aim is to solve problems for the long term, as that is how we build trust and continue to build on our culture of belonging. At the core of this endeavor are stated goals and a series of linked programs enabling targeted interventions at key moments in our employees’ career trajectories.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

London, London, UK


What PwC employees say

Pay

Benefits

Hours and flexibility

Workplace

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