Refund-Return Processor II
$18.28 - $22/hr
The Refund/Return Processor II processes and researches any refund or return checks, including ... Management: · Effectively monitors, reports, and communicates status of work assignments and ...
Refund-Return Processor II
$18.28 - $22/hr
The Refund/Return Processor II processes and researches any refund or return checks, including ... Management: · Effectively monitors, reports, and communicates status of work assignments and ...
Tax Manager
Anaheim, CA · On-site
$120K - $150K/yr
Tax Manager/CPA will review and/or prepare tax returns (Corporation, Partnership, Trust and High Networth Individual - HNI), delivering a full range of tax services in compliance with laws and ...
Tax Manager
Anaheim, CA · On-site
$120K - $150K/yr
Tax Manager/CPA will review and/or prepare tax returns (Corporation, Partnership, Trust and High Networth Individual - HNI), delivering a full range of tax services in compliance with laws and ...
Inventory Control Manager
Hayward, CA · On-site
$80K/yr
As an Inventory Control and Returns Manager, you are a key team member in monitoring and maintaining the overall accuracy, reporting, and adequacy of Operating Company inventory and product returns.
Inventory Control Manager
Hayward, CA · On-site
$80K/yr
As an Inventory Control and Returns Manager, you are a key team member in monitoring and maintaining the overall accuracy, reporting, and adequacy of Operating Company inventory and product returns.
Trap-Neuter-Return Volunteer
Fremont, CA · On-site
Under the supervision of the TNR Manager, the TNR Volunteer position will support the OHS TNR ... return to trap site post op, calling TNR requestors, etc. * Ideally shadow at least once an ...
Trap-Neuter-Return Volunteer
Fremont, CA · On-site
Under the supervision of the TNR Manager, the TNR Volunteer position will support the OHS TNR ... return to trap site post op, calling TNR requestors, etc. * Ideally shadow at least once an ...
Return to Work Coordinator
Sacramento, CA · On-site
$6.0K - $7.5K/mo
Under the direction of the Supervisor I, the Analyst II serves as a Return to Work Coordinator (RTWC) in the Medical Management Unit (MMU) and the backup for the Health and Wellness (H&W) Coordinator ...
Return to Work Coordinator
Sacramento, CA · On-site
$6.0K - $7.5K/mo
Under the direction of the Supervisor I, the Analyst II serves as a Return to Work Coordinator (RTWC) in the Medical Management Unit (MMU) and the backup for the Health and Wellness (H&W) Coordinator ...
Be Seen First
Company Description Rx Return Services helps pharmacies, hospitals, infusion providers, and other healthcare organizations manage expired and non-returnable medications. We provide pharmaceutical ...
Quick apply
Be Seen First
Company Description Rx Return Services helps pharmacies, hospitals, infusion providers, and other healthcare organizations manage expired and non-returnable medications. We provide pharmaceutical ...
Senior Tax Manager
San Francisco, CA · On-site +1
The role relies on tax return-ready books and records provided by clients and does not involve ... Manage client relationships, including client groups with multiple entities (up to 100+). Provide ...
Senior Tax Manager
San Francisco, CA · On-site +1
The role relies on tax return-ready books and records provided by clients and does not involve ... Manage client relationships, including client groups with multiple entities (up to 100+). Provide ...
Senior Tax Manager
Los Angeles, CA · On-site +1
The role relies on tax return-ready books and records provided by clients and does not involve ... Manage client relationships, including client groups with multiple entities (up to 100+). Provide ...
Senior Tax Manager
Los Angeles, CA · On-site +1
The role relies on tax return-ready books and records provided by clients and does not involve ... Manage client relationships, including client groups with multiple entities (up to 100+). Provide ...
Be Seen First
Tax Professionals - Senior, Manager and Senior Manager
Torrance, CA · On-site
$100K - $260K/yr
Preparing and reviewing federal, state, and local tax returns * Managing tax compliance and consulting engagements * Researching complex tax matters * Identifying tax-planning opportunities
Quick apply
Be Seen First
Tax Professionals - Senior, Manager and Senior Manager
Torrance, CA · On-site
$100K - $260K/yr
Preparing and reviewing federal, state, and local tax returns * Managing tax compliance and consulting engagements * Researching complex tax matters * Identifying tax-planning opportunities
Customer Service Instant Return Representative
San Diego, CA · On-site
$18.25/hr
Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and procedures * Personally, welcome all customers with a pleasant greeting and ...
New
Customer Service Instant Return Representative
San Diego, CA · On-site
$18.25/hr
Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and procedures * Personally, welcome all customers with a pleasant greeting and ...
New
Senior Tax Manager with great growth potential for Local/Regional CPA firm
Anaheim, CA · On-site
$160K/yr
Tax Manager/CPA will review and/or prepare tax returns (Corporation, Partnership, Trust and High Networth Individual - HNI), delivering a full range of tax services in compliance with laws and ...
Senior Tax Manager with great growth potential for Local/Regional CPA firm
Anaheim, CA · On-site
$160K/yr
Tax Manager/CPA will review and/or prepare tax returns (Corporation, Partnership, Trust and High Networth Individual - HNI), delivering a full range of tax services in compliance with laws and ...
Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and procedures * Personally, welcome all customers with a pleasant greeting and ...
New
Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and procedures * Personally, welcome all customers with a pleasant greeting and ...
New
Tax Manager
Napa, CA · On-site
$125 - $143/hr
Manage all aspects of US and Canada income and treaty-based return filings. * Perform annual review of tax depreciation setup in JDE for the Federal, Federal AMT, California, and California AMT
Tax Manager
Napa, CA · On-site
$125 - $143/hr
Manage all aspects of US and Canada income and treaty-based return filings. * Perform annual review of tax depreciation setup in JDE for the Federal, Federal AMT, California, and California AMT
Customer Service Instant Return Representative
San Diego, CA · On-site
$18.25/hr
Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and procedures * Personally, welcome all customers with a pleasant greeting and ...
New
Customer Service Instant Return Representative
San Diego, CA · On-site
$18.25/hr
Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and procedures * Personally, welcome all customers with a pleasant greeting and ...
New
Tax Manager
Napa, CA · On-site
$125 - $143/hr
Manage all aspects of US and Canada income and treaty-based return filings. * Perform annual review of tax depreciation setup in JDE for the Federal, Federal AMT, California, and California AMT
Tax Manager
Napa, CA · On-site
$125 - $143/hr
Manage all aspects of US and Canada income and treaty-based return filings. * Perform annual review of tax depreciation setup in JDE for the Federal, Federal AMT, California, and California AMT
Be Seen First
Customer Service Representative
City Of Industry, CA · On-site
$20 - $21/hr
Provide Tracking information. · Edit customer information and add important documents/notes to customer profiles · Phone Support - Answer incoming calls and assist customers · Returns Management ...
Quick apply
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Customer Service Representative
City Of Industry, CA · On-site
$20 - $21/hr
Provide Tracking information. · Edit customer information and add important documents/notes to customer profiles · Phone Support - Answer incoming calls and assist customers · Returns Management ...
Senior Tax Accountant
Murrieta, CA · On-site
$83K - $106K/yr
As a Senior Tax Accountant, you will be responsible for managing complex tax engagements from planning through completion, preparing and reviewing federal and state tax returns for individuals ...
Quick apply
Senior Tax Accountant
Murrieta, CA · On-site
$83K - $106K/yr
As a Senior Tax Accountant, you will be responsible for managing complex tax engagements from planning through completion, preparing and reviewing federal and state tax returns for individuals ...
Tax Manager
Saint Helena, CA · On-site
$135K - $178K/yr
Manage all aspects of US and Canada income and treaty-based return filings. * Perform annual review of tax depreciation setup in JDE for the Federal, Federal AMT, California, and California AMT
Tax Manager
Saint Helena, CA · On-site
$135K - $178K/yr
Manage all aspects of US and Canada income and treaty-based return filings. * Perform annual review of tax depreciation setup in JDE for the Federal, Federal AMT, California, and California AMT
Senior Tax Manager
Los Angeles, CA · Remote
$200K - $250K/yr
Senior Tax Manager | Fully Remote | $190K-$220K + Bonus Most Senior Tax Manager opportunities give you a bigger book, more returns to review, and more hours to manage. This one gives you a legitimate ...
Quick apply
Senior Tax Manager
Los Angeles, CA · Remote
$200K - $250K/yr
Senior Tax Manager | Fully Remote | $190K-$220K + Bonus Most Senior Tax Manager opportunities give you a bigger book, more returns to review, and more hours to manage. This one gives you a legitimate ...
Tax Manager
Saint Helena, CA · On-site
$135K - $178K/yr
Manage all aspects of US and Canada income and treaty-based return filings. * Perform annual review of tax depreciation setup in JDE for the Federal, Federal AMT, California, and California AMT
Tax Manager
Saint Helena, CA · On-site
$135K - $178K/yr
Manage all aspects of US and Canada income and treaty-based return filings. * Perform annual review of tax depreciation setup in JDE for the Federal, Federal AMT, California, and California AMT
Return Manager information
What are the key skills and qualifications needed to thrive as a return manager?
To thrive as a Return Manager, you need strong analytical abilities, inventory management knowledge, and experience in supply chain or logistics, often supported by a relevant degree or equivalent experience. Familiarity with warehouse management systems (WMS), enterprise resource planning (ERP) software, and returns processing tools is typically required. Excellent problem-solving, communication, and customer service skills help you efficiently resolve return issues and coordinate with multiple departments. These skills ensure streamlined return processes, cost control, and high customer satisfaction in a dynamic retail or logistics environment.
What are some common challenges faced by a return manager, and how can they be addressed?
A Return Manager often deals with the complexities of managing high volumes of returned merchandise, ensuring compliance with company policies, and minimizing financial losses. One common challenge is efficiently processing returns while maintaining customer satisfaction, which requires strong organizational skills and clear communication with both customers and internal teams. Addressing these challenges typically involves streamlining return processes, leveraging technology for tracking, and collaborating closely with warehouse, customer service, and inventory departments. Building strong relationships across teams and continuously analyzing return data for trends can also help in proactively reducing return rates.
What is a return manager?
Return Managers are professionals responsible for overseeing the process of product returns within a company, often within retail, e-commerce, or supply chain sectors. They manage return policies, handle customer inquiries about returns, and coordinate logistics to ensure returned products are processed efficiently and in compliance with company guidelines. Their role typically includes analyzing return data to minimize losses, improve customer satisfaction, and streamline reverse logistics operations. Return Managers also collaborate with customer service, warehouse, and inventory teams to create and implement effective return strategies.
What is the difference between Return Manager vs Customer Service Representative?
| Return Manager | Customer Service Representative |
|---|---|
| Oversees return processes, manages return policies, and supervises return staff | Handles customer inquiries, resolves issues, and provides product information |
| Requires knowledge of return procedures, inventory management, and company policies | Requires strong communication skills, problem-solving, and product knowledge |
| Work environment often includes warehouses, retail stores, or offices | Primarily works in retail stores, call centers, or online support channels |
| Commonly employed in retail, e-commerce, and logistics industries | Employed across various industries including retail, telecommunications, and services |
The main difference between a Return Manager and a Customer Service Representative is that the Return Manager focuses on managing the entire return process and policies, while the Customer Service Representative handles direct customer interactions and issue resolution. Both roles require strong communication skills, but the Return Manager typically has more responsibilities related to operations and policy enforcement.
What are the most commonly searched types of Return jobs in California?
The most popular types of Return jobs in California are:
What are popular job titles related to Return Manager jobs in California?
For Return Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Return Manager jobs in California look for?
The top searched job categories for Return Manager jobs in California are:
What cities in California are hiring for Return Manager jobs?
Cities in California with the most Return Manager job openings:
LERETA rating
7.5
Based on 7 frontline employees who took The Breakroom Quiz
204th of 492 rated business services
Job description
The Refund/Return Processor II processes and researches any refund or return checks, including requests from lenders requiring research, to determine root cause. The role exercises strong decision-making skills to complete tasks and make penalty determinations. The role advises of any unusual circumstances or requirements that could endanger the Service Level Agreement being met.
Tax Procurement:
· Procures tax information from tax agencies. Tax amount data procurement method consists of telephone, e-mail, and fax communication to taxing agency jurisdictions
· Interprets tax amount data and statuses per property taxes received from taxing agency jurisdictions and effectively identify tax status for payment processing
Workflow Management:
· Effectively monitors, reports, and communicates status of work assignments and statistics to Team Lead/Supervisor while identifying any opportunity to increase efficiency processing research task
· Accurately prepares production/statistical reports to mortgage lenders and direct supervisors
Customer Service:
· Responds to mortgage lenders and taxing agency jurisdictions by utilizing effective verbal and written communication in a prompt and accurate manner
Quality Control:
· Applies and supports the implementation of new or modified policy and procedures as instructed to ensure Refund/Return Team standards are met
· Accurately prepares production/statistical reports as applicable
This position will perform other duties as assigned based on the needs of the department.
Required Education & Experience:
- High School Diploma or equivalent
- Experience in Microsoft Excel, Microsoft Word, and Microsoft Access
- Knowledge of the LERETA online system, Black Knight (MSP) and/or Fiserv Servicing Systems
- Data entry/computer usage experience
- Customer service experience
- Minimum of 6 months as a Refund/Return Processor I
Salary range: $18.28 - $22.00
About LERETA
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
501 - 1,000 Employees
Headquarters location
Covina, CA, US
Year founded
1986