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Return Associate Jobs in Dubuque, IA (NOW HIRING)

Staples

Retail Sales Associate (Dubuque, IA)

Dubuque, IA · On-site

$14.25 - $16.25/hr

Youll help customers find products, provide solutions, and handle returns or online pickups. Youll ... Associate discounts on in-store and online merchandise, services and warranty plans * Discounts at ...

Staples

Retail Sales Associate (Dubuque, IA)

Dubuque, IA · On-site

$13.30/hr

You'll help customers find products, provide solutions, and handle returns or online pickups. You ... Associate discounts on in-store and online merchandise, services and warranty plans * Discounts at ...

Shoe Carnival

Store Associate

Dubuque, IA · On-site

$12/hr

Were looking for a friendly, enthusiastic Store Associate who enjoys creating great experiences for ... Operate the register: handle cash, give change, and process returns * Use basic math and counting ...

Shoe Carnival

Store Associate

Dubuque, IA · On-site

$12/hr

Join our team at Shoe Carnival! We're looking for a friendly, enthusiastic Store Associate who ... Operate the register: handle cash, give change, and process returns * Use basic math and counting ...

Eide Bailly LLP

Tax Senior Associate

Dubuque, IA · Hybrid

$76K - $95K/yr

In-office, or Hybrid Typical Day in the Life A typical day as a Tax Senior Associate in Dubuque, IA ... Prepare a high-level return for a multi-million-dollar business or high net worth individual.

Eide Bailly LLP

Tax Senior Associate

Dubuque, IA · On-site

$76K - $95K/yr

In-office, or Hybrid Typical Day in the Life A typical day as a Tax Senior Associate in Dubuque, IA ... Prepare a high-level return for a multi-million-dollar business or high net worth individual.

Eide Bailly LLP

Tax Senior Associate

Dubuque, IA · Hybrid

$76K - $95K/yr

In-office, or Hybrid Typical Day in the Life A typical day as a Tax Senior Associate in Dubuque, IA ... Prepare a high-level return for a multi-million-dollar business or high net worth individual.

Five Below

Sales Associate

Dubuque, IA · On-site

$13.25 - $18/hr

... returns into exchanges when possible. * Communicate needs to management: Regularly inform ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

Five Below

Sales Associate

Dubuque, IA

$13.25 - $18/hr

... returns into exchanges when possible. * Communicate needs to management: Regularly inform ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

Truck Country

Parts Counter Associate

Shullsburg, WI · On-site

$16.25 - $21.50/hr

... returns, managing inventory accuracy, and ensuring a smooth, efficient, and customer centric ... Associates degree or higher preferred * Proficient with Microsoft Office Programs * Excellent ...

Victoria's Secret

Selling Associate-Kennedy

Dubuque, IA · On-site

$12 - $14.25/hr

Converting returns, offers and other promotions into larger sales When assigned to the cash wrap ... All associate roles at Victoria's Secret are responsible for: * Driving top line store sales ...

Maurices

Retail Sales Associate - Part-Time

Platteville, WI

$14.75 - $17/hr

Whatyou'llget in return: * A flexible work schedule * A 'Work Smart, Have Fun' working environment ... All associates are expected to follow these principles in all relationships with other associates ...

TJX Companies

Retail Merchandise Associate

Dubuque, IA

$13.25 - $13.75/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Retail Merchandise Associate

Dubuque, IA · On-site

$13.25 - $13.75/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJ Maxx

Part Time Retail Merchandise Associate

Dubuque, IA · On-site

$13.25 - $13.75/hr

... returns and counts change back to customer according to established operating procedures Promotes ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Part Time Retail Merchandise Associate

Dubuque, IA

$13.25 - $13.75/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Retail Merchandise Associate

Dubuque, IA · On-site

$13.25 - $13.75/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

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All JobsReturn Associate JobsReturn Associate Jobs in Dubuque, IA

Return Associate information

See Dubuque, IA salary details

$10

$18

$31

How much do return associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for return associate in Dubuque, IA is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Return Associate, and why are they important?

To thrive as a Return Associate, you need strong attention to detail, basic math skills, and familiarity with inventory management, typically supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, warehouse software, and barcoding tools is common in this role. Excellent customer service, problem-solving abilities, and effective communication help you resolve return issues efficiently and professionally. These skills ensure accurate processing, customer satisfaction, and smooth store operations.

What are Return Associates?

Return Associates are retail or warehouse employees responsible for processing returned merchandise from customers. Their duties often include inspecting returned items for damage, verifying return eligibility, restocking products, and updating inventory systems. Return Associates play a key role in ensuring customer satisfaction by facilitating smooth and efficient returns. They may also communicate with customers regarding return policies and help resolve any issues related to returned goods.

What are the typical challenges a Return Associate faces when processing returned items, and how can they effectively handle them?

Return Associates often encounter challenges such as managing high volumes of returns during peak seasons, identifying items that do not meet return policies, and ensuring accurate documentation. To handle these effectively, it's important to stay organized, follow company protocols closely, and maintain clear communication with both customers and team members. Developing strong attention to detail and problem-solving skills also helps in processing returns efficiently and minimizing errors.

What is the difference between Return Associate vs Cashier?

Return AssociateCashier
Handles product returns, exchanges, and customer inquiries related to returnsProcesses customer payments, manages cash register, and handles sales transactions
Requires knowledge of return policies and inventory managementRequires cash handling skills and POS system proficiency
Work environment often in retail stores, customer service focusWork environment in retail checkout areas, customer interaction

While both roles are customer-facing in retail, Return Associates focus on managing product returns and exchanges, requiring knowledge of store policies. Cashiers primarily handle sales transactions and cash management. Both positions require strong customer service skills, but their daily tasks and focus areas differ significantly.

Return Associate jobs near you
Retail Sales Associate (Dubuque, IA)

Retail Sales Associate (Dubuque, IA)

Staples

Dubuque, IA • On-site

$14.25 - $16.25/hr

Part-time

Posted 17 days ago

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 627 frontline employees who took The Breakroom Quiz

428th of 728 rated retailers

Job description

Sales Associates provide exceptional customer service with our customers needs in mind. Youll help customers find products, provide solutions, and handle returns or online pickups. Youll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

  • Flexible part time hours, generous paid time off, weekly pay and career growth opportunities

  • Associate discounts on in-store and online merchandise, services and warranty plans

  • Discounts at hundreds of retailers, restaurants and more

  • 401(k) plan with a company match

  • Dental and vision insurance

  • And many more benefits

  • Compensation based on qualifications and experience

Help both your customers and your store win.

  • Multitask on cashier, sales, and merchandising responsibilities

  • Respond quickly and resourcefully to customer requests and concerns

  • Create a positive, inviting environment for customers

  • Understand and use basic selling skills to engage and present solutions

  • Handle returns and online pick-ups

  • Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential skills and experience:

  • Able to work a flexible schedule based on the stores needs

  • Must be able to and want to engage with customers and understand their needs

  • Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

  • Manage conflict in a reasonable, nonconfrontational and cooperative manner

  • Ability to act with honesty and integrity regarding customer and business information

  • Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

  • Preferred but not required: customer service or cashier experience in a retail environment

Staples does not sponsor applicants for work visas for this position.

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