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Return Associate Jobs in Cicero, IL (NOW HIRING)

Orbus

RETURNS CUSTOMER SUPPORT ASSOCIATE

Woodridge, IL · On-site

$18 - $20/hr

... Associate, you are an ambassador of the company. This is not just a data-entry job- it is a dynamic ... Manage customer return cases from initial contact to final resolution, turning everyday issues into ...

Orbus Inc

RETURNS CUSTOMER SUPPORT ASSOCIATE

Woodridge, IL · On-site

$18 - $22/hr

... Associate, you are an ambassador of the company. This is not just a data-entry job- it is a dynamic ... Manage customer return cases from initial contact to final resolution, turning everyday issues into ...

Orbus Visual Communications

Be Seen First

RETURNS CUSTOMER SUPPORT ASSOCIATE

Woodridge, IL · On-site

$18 - $20/hr

... Associate, you are an ambassador of the company. This is not just a data-entry job- it is a dynamic ... Manage customer return cases from initial contact to final resolution, turning everyday issues into ...

Topel Forman

Senior Tax Associate

Chicago, IL · On-site

$84K - $104K/yr

You will work on a variety of tax returns, including partnership, S corporation, C corporation, and ... As the Senior Tax Associate, you will receive guidance from supervisors, managers, and partners ...

Topel Forman

Senior Tax Associate

Chicago, IL · Hybrid

$84K - $104K/yr

You will work on a variety of tax returns, including partnership, S corporation, C corporation, and ... As the Senior Tax Associate, you will receive guidance from supervisors, managers, and partners ...

Topel Forman

Senior Tax Associate

Chicago, IL · Hybrid

$84K - $104K/yr

You will work on a variety of tax returns, including partnership, S corporation, C corporation, and ... As the Senior Tax Associate, you will receive guidance from supervisors, managers, and partners ...

BuyWander

Customer Service Associate

Addison, IL · On-site

$18/hr

Customer Service Associate (Full Time) Department: Order Fulfillment Reports To: Order Fulfillment ... Returns Processing: * Receive returns from customers, gather necessary information, and document ...

National Express

Claims & Insurance Associate

Warrenville, IL · On-site

$18.25 - $24.75/hr

Claims And Insurance Associate Summit School Services companies share a strong commitment to ... Identifying light duty/transitional duty assignments that will allow an employee's early return to ...

5 Legal

Private Clients Associate

Chicago, IL

An international law firm and one of the top 50 AmLaw firms is seeking an associate to join their ... estate tax returns (as well as handling audits of those returns), (4) administering probate ...

Dufry

Stock Associate

Chicago, IL · On-site

$21.10/hr

Advertised Compensation: $21.10 an hour This Stock Associate Job Is for You, If You Enjoy ... Counts and completes all appropriate paperwork for merchandise returns to vendors * Receives ...

Dufry

Warehouse Associate

Elk Grove Village, IL · On-site

$21.10/hr

Advertised Compensation: $21.10 an hour This Warehouse Associate Job Is for You, If You Enjoy ... Counts and completes all appropriate paperwork for merchandise returns to vendors * Receives ...

Dufry

Stock Associate

Chicago, IL · On-site

$21.85/hr

Advertised Compensation: $21.85 an hour This Stock Associate Job Is for You, If You Enjoy ... Counts and completes all appropriate paperwork for merchandise returns to vendors * Receives ...

DRiV

Return Goods Coach - 2nd Shift

Skokie, IL · On-site

$22 - $26/hr

Associate Level * Strong communication skills. * Ability to prioritize work to meet daily work requirements. * Knowledge of the work area to perform same work as those coached. * Demonstrated ...

DRiV

Return Goods Coach - 2nd Shift

Skokie, IL

$22 - $26/hr

Associate Level * Strong communication skills. * Ability to prioritize work to meet daily work requirements. * Knowledge of the work area to perform same work as those coached. * Demonstrated ...

Dufry

Stock Associate

Chicago, IL · On-site

$21.85/hr

Advertised Compensation: $21.85 an hour This Stock Associate Job Is for You, If You Enjoy ... Counts and completes all appropriate paperwork for merchandise returns to vendors * Receives ...

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All JobsReturn Associate JobsReturn Associate Jobs in Cicero, IL

Return Associate information

See Cicero, IL salary details

$10

$19

$33

How much do return associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for return associate in Cicero, IL is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a return associate?

To thrive as a Return Associate, you need strong attention to detail, basic math skills, and familiarity with inventory management, typically supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, warehouse software, and barcoding tools is common in this role. Excellent customer service, problem-solving abilities, and effective communication help you resolve return issues efficiently and professionally. These skills ensure accurate processing, customer satisfaction, and smooth store operations.

What is a return associate?

Return Associates are retail or warehouse employees responsible for processing returned merchandise from customers. Their duties often include inspecting returned items for damage, verifying return eligibility, restocking products, and updating inventory systems. Return Associates play a key role in ensuring customer satisfaction by facilitating smooth and efficient returns. They may also communicate with customers regarding return policies and help resolve any issues related to returned goods.

What are the typical challenges a return associate faces when processing returned items, and how can they effectively handle them?

Return Associates often encounter challenges such as managing high volumes of returns during peak seasons, identifying items that do not meet return policies, and ensuring accurate documentation. To handle these effectively, it's important to stay organized, follow company protocols closely, and maintain clear communication with both customers and team members. Developing strong attention to detail and problem-solving skills also helps in processing returns efficiently and minimizing errors.

What is the difference between Return Associate vs Cashier?

Return AssociateCashier
Handles product returns, exchanges, and customer inquiries related to returnsProcesses customer payments, manages cash register, and handles sales transactions
Requires knowledge of return policies and inventory managementRequires cash handling skills and POS system proficiency
Work environment often in retail stores, customer service focusWork environment in retail checkout areas, customer interaction

While both roles are customer-facing in retail, Return Associates focus on managing product returns and exchanges, requiring knowledge of store policies. Cashiers primarily handle sales transactions and cash management. Both positions require strong customer service skills, but their daily tasks and focus areas differ significantly.

What cities near Cicero, IL are hiring for Return Associate jobs?

Cities near Cicero, IL with the most Return Associate job openings:

Return Associate jobs near you

RETURNS CUSTOMER SUPPORT ASSOCIATE

Orbus Visual Communications

Woodridge, IL • On-site

$19 - $21/hr

Other

Medical, Dental, Vision, PTO

Re-posted 10 days ago

Job description

Customer Support Associate

At Orbus, our customer promise is simple: "You'll love doing business with us." As a Customer Support Associate, you are an ambassador of the company. This is not just a data-entry job- it is a dynamic, fast-paced role where your problem-solving skills directly impact our success and keep our clients smiling.

If you love multitasking, thrive in a vibrant team environment, and get a thrill from turning a challenging situation into a customer win, you will fit right in.

Why You'll Love This Role
  • Direct Impact: You own the customer solution from start to finish, giving you autonomy to make things right.
  • Skill Development: Gain mastery over industry-leading CRM, data and Communication tools.
  • Collaborative Culture: Work hand-in-hand with manufacturing, sales and logistics teams in a supportive environment.
  • Clear Goals: Know exactly what success looks like with performance metrics and supportive leadership.
What You Will Do Day-to-Day Be the Ultimate Problem Solver
  • Turn Challenges into Wins: Manage customer return cases from initial contact to final resolution, turning everyday issues into seamless, positive experiences.
  • Own the Solution: Process credits, replacements, rebills and shipping reroutes with a goal of same-day resolution.
  • Keep People Connected: Keep Customers in the loop with clear, proactive updates via phone and email so they always feel supported.

Delivering a Premium Experience

  • Connect Authentically: Act as the primary point of contact through phone and email with an energetic focus on live telephone interactions.
  • Educate & Grow: Introduce customers to exciting new promotions, product updates, or alternatives that enhance their business.
  • Keep Us Moving: Partner with internal production teams to ensure replacement orders are clear, manufactured and shipped on time.

Who You Are

  • A Master Multitasker: You naturally prioritize tasks in a fast-moving environment without losing your attention to detail.
  • An Active Learner: You enjoy learning new software and tools as well as the Orbus product line and manufacturing capability. You also enjoy asking questions and continuously growing your own skill set.
  • Reliable and Punctual: You take pride in being there for your team and customers, managing your schedule accurately, completing daily tasks efficiently.
  • A Team Player: You bring a solutions-oriented, positive attitude to every phone call and internal meetings.

What It Takes to Succeed

  • High Efficiency: Ability to hit an 80% or higher call-answer rate and maintain a high level of accuracy, (error rate of 0.25% or better).
  • Communication Skills: Excellent verbal and written skills with a professional, empathetic tone.
  • Availability: Ready to start fresh at your scheduled time and open to occasional seasonal overtime to support our peak business periods.

Position Goal: Customers feel supported and confident that Orbus is committed to resolving issues quickly and fairly.

Benefits and Perks

We care about your well-being, your professional growth and your life outside of work. At Orbus, we offer a comprehensive benefits package designed to support you and your family.

  • Health and Wellness: Comprehensive medical, dental, and vision plans to keep you and your family healthy.
  • Financial Security: $19.00-$21.00 per hour depending on experience with room for growth based on performance.
  • Paid Time Off: Generous PTO package including paid company holidays to help you relax and recharge.
  • Work-Life Balance: Predictable schedules with standard daytime shifts so that you can plan your life with confidence.

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