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Return Associate Jobs in Chesapeake, VA (NOW HIRING)

Born Primitive

Returns Associate

Virginia Beach, VA · On-site

$20/hr

The Returns Associate will serve as a versatile team member by assisting the returns and exchanges ... return apparel to inventory. Responsibilities Returns Department Support: • Scan, sort and ...

Ahold Delhaize

PT Produce Sales Associate (250487)

Norfolk, VA · On-site

$13.50 - $18.50/hr

Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are ...

Food Lion

PT Perishable Associate

Franklin, VA · On-site

$14.75 - $17/hr

Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE Provide quality customer service within the Perishable ...

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Return Associate information

See Chesapeake, VA salary details

$10

$19

$32

How much do return associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for return associate in Chesapeake, VA is $19.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $20.10 per hour, depending on experience, location, and employer.

What is a return associate?

Return Associates are retail or warehouse employees responsible for processing returned merchandise from customers. Their duties often include inspecting returned items for damage, verifying return eligibility, restocking products, and updating inventory systems. Return Associates play a key role in ensuring customer satisfaction by facilitating smooth and efficient returns. They may also communicate with customers regarding return policies and help resolve any issues related to returned goods.

What are the key skills and qualifications needed to thrive as a return associate?

To thrive as a Return Associate, you need strong attention to detail, basic math skills, and familiarity with inventory management, typically supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, warehouse software, and barcoding tools is common in this role. Excellent customer service, problem-solving abilities, and effective communication help you resolve return issues efficiently and professionally. These skills ensure accurate processing, customer satisfaction, and smooth store operations.

What are the typical challenges a return associate faces when processing returned items, and how can they effectively handle them?

Return Associates often encounter challenges such as managing high volumes of returns during peak seasons, identifying items that do not meet return policies, and ensuring accurate documentation. To handle these effectively, it's important to stay organized, follow company protocols closely, and maintain clear communication with both customers and team members. Developing strong attention to detail and problem-solving skills also helps in processing returns efficiently and minimizing errors.

What is the difference between Return Associate vs Cashier?

Return AssociateCashier
Handles product returns, exchanges, and customer inquiries related to returnsProcesses customer payments, manages cash register, and handles sales transactions
Requires knowledge of return policies and inventory managementRequires cash handling skills and POS system proficiency
Work environment often in retail stores, customer service focusWork environment in retail checkout areas, customer interaction

While both roles are customer-facing in retail, Return Associates focus on managing product returns and exchanges, requiring knowledge of store policies. Cashiers primarily handle sales transactions and cash management. Both positions require strong customer service skills, but their daily tasks and focus areas differ significantly.

What cities near Chesapeake, VA are hiring for Return Associate jobs?

Cities near Chesapeake, VA with the most Return Associate job openings:

Return Associate jobs near you

Returns Associate

Born Primitive

Virginia Beach, VA • On-site

$20/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Are you ready to build a career that's not just a job but a meaningful journey? At Born Primitive, we offer more than just work - we offer a dynamic, collaborative environment where passion meets purpose. With exceptional work-life balance and a team that feels like family, you'll thrive both personally and professionally.
Born Primitive is proudly Veteran-owned and operated, deeply rooted in the values that make our nation great: sacrifice, honor, and unwavering commitment to freedom. We're inspired by the men and women who embody these principles, and we strive to carry their legacy forward. Our team members don't just work here - they reflect these values in everything they do, becoming a vital part of a mission larger than themselves.
If you're passionate about making an impact and want to grow with a company that stands for something greater, Born Primitive might be the perfect fit for you. Join us, and be part of a team that inspires and uplifts, every single day.
The Returns Associate will serve as a versatile team member by assisting the returns and exchanges team as they process returns and aim to return apparel to inventory.
Responsibilities
Returns Department Support:
• Scan, sort and organize returns inventory
• Process and handle customer returns in accordance with company policies.
• Investigate and resolve issues related to product returns, ensuring customer satisfaction.
• Collaborate with the Returns team to optimize processes and minimize return-related challenges.
Versatility and Adaptability:
• Serve as a floater between the different tasks associated with the Returns department as needed.
• Quickly adapt to changing priorities and assist in areas with high demand or staffing shortages.
• Maintain a high level of proficiency to ensure effective support.
Flexibility in Dynamic Work Environments:
• Recognize that the Returns Department may experience fluctuations in business demands.
• Be flexible and able to switch gears constantly to meet the evolving needs of the business, including providing support to other departments
• Contribute to a collaborative and positive work environment, supporting team members during peak periods.
Brand & Product Knowledge
• Develop a deep understanding of our brand, products, and services.
• Stay informed about product features, specifications, and updates.
• Utilize brand and product knowledge to enhance customer interactions and provide accurate information.
Minimum Qualifications:
• High School Diploma or equivalent (Required)
• Bachelor's Degree or Equivalent Work Experience (Preferred)
• 2+ years of related customer contact/ service industry experience preferred.
• Apparel Industry Experience (Preferred)
• Ability to work in a fast-paced environment and remain flexible to constant changes
• Good communication skills and ability to work with a team
• Strong computer skills and the ability to learn new programs quickly
• Create and maintain a quality, professional work environment. Maintain a positive relationship with all co-workers and colleagues
• Must be available to work flex schedule of Monday - Friday, 8 hours per day between 7:00am and 5:00pm. Occasional weekends and holidays.
• Must be willing and able to lift packages anywhere from 2-50lbs.
Required Characteristics:
• Ability to work under pressure and in various climates, heat or cold
• Efficient and professional communication skills to engage with customers
• Will be trained to use multiple software programs
• Ability to thrive in a quickly growing and very fast paced work environment
• Quality organizational skills
• Ability to work with a diverse group of individuals
Compensation Information: Born Primitive is committed to pay transparency. The compensation for this position is $20.00/hour. This is a full-time hourly position. This position may also be eligible for additional benefits and incentive compensation, where applicable.

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