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Return Associate Jobs in Austin, TX (NOW HIRING)

Hertz

Customer Experience Associate

Austin, TX · On-site

$18.50/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Provide world class customer service by managing the rental (and occasionally return) process, in ...

Micro Center

WAREHOUSE ASSOCIATE

Austin, TX · On-site

$16 - $19/hr

Process incoming and outgoing shipments (including pick-packs, backhauls, return-to-vendor ... Paid Time Off for Regular Associates * 401K Plan with Company Match * Esteemed Vendor & Company Job ...

Hot Topic

Sales Associate

Round Rock, TX · On-site

$13 - $17.75/hr

Boxlunch Sales Associate Get some, give back! We're looking for pop culture fanatics to help create ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Hot Topic

Sales Associate

Round Rock, TX · On-site

$13 - $17.75/hr

Boxlunch Sales Associate Get some, give back! We're looking for pop culture fanatics to help create ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

InforCapital

Venture Capital Associate

Austin, TX · On-site

$85 - $120/hr

... Associate jobs in Austin, United States" are published.## About This RoleVenture Capital Associate ... Silverton's returns have been top-performing and the firm has a line-up of top-tier institutional ...

Dal-Tile

Warehouse Associate - FT

Austin, TX · On-site

$16 - $19/hr

... returns, and notifying management of damaged shipments for freight claims. * Operates forklift ... The associate must be able to regularly lift up to 15-30 lbs and, at times, safely lift up to 70 ...

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Showing results 21-40

All JobsReturn Associate JobsReturn Associate Jobs in Austin, TX

Return Associate information

See Austin, TX salary details

$10

$19

$32

How much do return associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for return associate in Austin, TX is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.48 per hour, depending on experience, location, and employer.

What is a return associate?

Return Associates are retail or warehouse employees responsible for processing returned merchandise from customers. Their duties often include inspecting returned items for damage, verifying return eligibility, restocking products, and updating inventory systems. Return Associates play a key role in ensuring customer satisfaction by facilitating smooth and efficient returns. They may also communicate with customers regarding return policies and help resolve any issues related to returned goods.

What are the key skills and qualifications needed to thrive as a return associate?

To thrive as a Return Associate, you need strong attention to detail, basic math skills, and familiarity with inventory management, typically supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, warehouse software, and barcoding tools is common in this role. Excellent customer service, problem-solving abilities, and effective communication help you resolve return issues efficiently and professionally. These skills ensure accurate processing, customer satisfaction, and smooth store operations.

What are the typical challenges a return associate faces when processing returned items, and how can they effectively handle them?

Return Associates often encounter challenges such as managing high volumes of returns during peak seasons, identifying items that do not meet return policies, and ensuring accurate documentation. To handle these effectively, it's important to stay organized, follow company protocols closely, and maintain clear communication with both customers and team members. Developing strong attention to detail and problem-solving skills also helps in processing returns efficiently and minimizing errors.

What is the difference between Return Associate vs Cashier?

Return AssociateCashier
Handles product returns, exchanges, and customer inquiries related to returnsProcesses customer payments, manages cash register, and handles sales transactions
Requires knowledge of return policies and inventory managementRequires cash handling skills and POS system proficiency
Work environment often in retail stores, customer service focusWork environment in retail checkout areas, customer interaction

While both roles are customer-facing in retail, Return Associates focus on managing product returns and exchanges, requiring knowledge of store policies. Cashiers primarily handle sales transactions and cash management. Both positions require strong customer service skills, but their daily tasks and focus areas differ significantly.

What cities near Austin, TX are hiring for Return Associate jobs?

Cities near Austin, TX with the most Return Associate job openings:

Return Associate jobs near you

Home Commission Associate - University Oaks S/C

JCPenney

Round Rock, TX • On-site

Full-time

Re-posted 4 days ago

JCPenney rating

5.5

Company rating: 5.5 out of 10

Based on 682 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

As a commission associate in our home department, you are accountable for driving customer service to achieve profitable sales growth by combining in-depth product knowledge and passion for service to build clientele and to drive sales.
Primary Responsibilities:
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  • Customer Service & Sales - Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service. Informs customers of key product attributes to generate interest and to build clientele. Covers care/protection plans and suggests additional products to customers.
    • \t
  • General Operations - Participates in inventory processes, Merchandise Transfer Out (MTO), Return to Vendor, Return to Warehouse and Defective Merchandise Transfer Out activities. Completes pricing and signing processes in specialty businesses. Stays up to date with new trends and styles through industry publications and communications and participates in ongoing technical skills development through company and/or vendor-provided training and skill practice.
    • \t
  • Performance Standards - Consistently meets established performance standards; including but not limited to shrink and safety initiatives, the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments:
To achieve success at JCPenney, a home commission associate will possess the following:
    \t
  • Drives Results - Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
    • \t
  • Builds Ownership - Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes.
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  • Drives Intensity - Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency.

What JCPenney employees say

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