Retirement Pension Associate Jobs (NOW HIRING)

Employment After Retirement Specialist
Requisition ID: req1437
Employment Type: Unclassified Regular Full-Time (URF)
Division: Pension Services
Compensation: 51,465.00 - 64,000.00, Annual Salary
Job Closing: 9/11/2026 at 11:59 PM (CST)
Location: TRS Headquarters Building 1
4655 Mueller Boulevard
Austin, Texas, 78723
United States
WHO WE ARE:
In the Pension Services Division, we cultivate connection with our more than 2 million valued members by striving for excellence through counseling and administering benefits for retirees, active members, and employers. It is our goal to ensure our members have personalized service for pension benefits every day.
Joining our fast-paced team you'll have the opportunity to create meaningful experiences by learning the ins and outs of our business alongside a committed and collaborative community. Through coaching and mentorship, you'll gain the skills you need to achieve your career goals at TRS while earning member trust and making a positive impact in their lives.
We offer a competitive compensation package with benefits, a retirement pension, and work/life balance in a dynamic environment. If you have the skill set and the passion to serve our members, we encourage you to apply!
The Employment After Retirement Specialist is responsible for reviewing reports and performing collection activities. The incumbent will collect ineligible payments, monitor related reports to resolve discrepancies, and provide department support. This position will proactively work with the Benefit Payments team, Pension Services staff, agency employees, and TRS members.
This role requires working onsite 5 days a week while in training. Training is estimated to take approximately six months. After training, the position requires working onsite 3 days per week or more, based on business need.
Candidates selected to advance will first receive an assessment via email, which may be followed by a brief self-recorded video interview. Candidates selected to move forward interview in-person in Austin, Texas. The expected start date for this role is November 2, 2026.
What You Will Do:
Reports
• Reviews periodic reports of retiree work activity submitted by reporting employers to determine if information is complete, accurate, and conforms to employment after retirement regulations.
• Researches and resolves discrepancies, including communicating with reporting employers to clarify or correct information and researching account records.
• Prepares and/or enters payroll status change forms; and assists with maintaining and updating spreadsheets and tracking systems.
Department Support
• Responds to inquiries from retirees and reporting employers and provides technical assistance regarding account status and/or changes, retiree eligibility, actions needed, other employment after retirement program issues, and employment after retirement laws, regulations, policies, procedures, and systems.
• Reviews and makes recommendations for changes to employment after retirement policies, procedures, forms, and processes.
• Provides training and technical assistance to team and agency staff regarding employment after retirement program laws, regulations, policies, procedures, and processes.
Collections
• Coordinates and performs collection activities to recoup money owed from retirees who have exceeded employment limits.
• Notifies members of ineligible payments by mail or telephone to solicit re-payment.
• Maintains suspense records to ensure payments are received.
Performs related work as assigned.
What You Will Bring:
Required Education
• High school diploma or GED.
• Education and experience may substitute for one another.
Required Experience
• Three (3) years of full-time directly related, progressively responsible experience in payroll, accounting, financial analysis, or a position involving communicating laws, regulations, and policies or related experience.
Preferred Qualifications
• Associate's or Bachelor's degree from an accredited college or university in accounting, business, finance, or a related field.
• Two (2) years of accounts receivable or collections experience.
• Knowledge of TRS Employment After Retirement Laws and Rules.
Knowledge Of
• Accounting and business concepts and terminology.
• TRS benefits and disbursement related laws, rules, policies, procedures, and systems.
Skills In
• Planning, organizing, and prioritizing work assignments to manage a high-volume workload in a fast-paced and changing environment.
• Completing detailed work with a high degree of accuracy.
• Reviewing documentation, properly applying complex laws, regulations, rules, and policies.
• Making decisions based on sound judgment.
• Using a computer in a Windows environment with Microsoft Office word processing, spreadsheet, and other business software, including accurately entering alpha/numeric data.
• Strong written and verbal communications, including preparing complex correspondence and reports.
• Providing quality customer service.
Ability To
• Establish and maintain harmonious working relationships with co-workers, agency staff, and external contacts.
• Work effectively in a professional team environment.
Military Occupational Specialty (MOS) Codes:
Veterans, Reservists or Guardsmen with experience in the Military Occupational Specialty ( https://www.trs.texas.gov/files/trs-military-crosswalk.xlsx ) along with the minimum qualifications listed above may meet the minimum requirements and are highly encouraged to apply. Please contact Talent Acquisition at careers@trs.texas.gov with questions or for additional information.
To view all job vacancies, visit www.trs.texas.gov/careers or www.trs.csod.com/careersite.
For more information, visit www.trs.texas.gov.