Retention Program Advisor Jobs in Virginia (NOW HIRING)

Posting Details
Posting Summary
Working Title
Program Advisor - Nursing & Health Professions
Role Title
Education Support Spec III
Role Code
29144-SW
FLSA
Exempt
Pay Band
04
Position Number
28600260
Agency
Virginia Western Community College
Division
Virginia Western Community College (Div)
Work Location
Roanoke (City) - 770
Hiring Range
$45,739 to $52,494
Emergency/Essential Personnel
No
EEO Category
2-Professionals
Full Time or Part Time
Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-
No
Does this position have a bilingual or multilingual skill requirement or preference?
No
Work Schedule
Monday - Friday 8 a.m. to 5 p.m.
Sensitive Position
Yes
Job Description
Virginia Western Community College is a two-year public institution of higher education operating under the Virginia Community College System, a statewide system of community colleges. The College operates under the policies established by the State Board for Community Colleges and the Virginia Western Community College Local Advisory Board.
Virginia Western is located on a 70-acre campus in southwest Roanoke, VA. The service region of the College includes Roanoke, Salem, Roanoke County, Craig County, Franklin County, and southern Botetourt County. The College was established in 1966 and has grown from an initial enrollment of 1,352 to its current annual enrollment of over 9,000 students in credit courses and more than 1,400 enrollments in fast-track workforce and continuing education courses.
Virginia Western is seeking to fill a Program Advisor position supporting our Nursing and Health Professions students.
The Program Advisor serves returning students as they continue their educational programs after initial enrollment to the college. Duties performed are in accordance with delivery of a team approach for successful student learning outcomes utilizing a progressive advising model. Incumbents fulfill the mission of academic advising, which includes efforts to partner with students to help them define, plan and progress towards their educational goals by fostering independence, facilitating a professional, supportive environment and promoting student development skills. Located within the assigned academic school, the Program Advisors will serve returning program-placed students with guidance and information relative to course requirements for specific programs, program differentiations, details about guaranteed admissions and articulation agreements with four-year institutions, graduation requirements and processes, goal-setting for program completion, and financial planning for sustained enrollment through graduation. Program Advisors will actively participate in college-wide retention efforts, including proactive student outreach, to promote equity, access, success, and completion. Establishment and maintenance of close working relationships with teaching faculty and academic deans is essential in this role. Located in and specific to the assigned academic school, the position is a member of the overall Advising team of new student advisors, program advisors and faculty advisors.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications

• Experience providing direct student support in a helping profession, advising, or case management environment.
• Excellent interpersonal, oral, written, and active listening skills.
• Demonstrated commitment to providing exceptional customer service to diverse student populations.
• Strong organizational, time management, and problem-solving skills with the ability to manage multiple priorities and meet deadlines.
• Ability to assess student needs, develop action plans, and connect students with appropriate resources.
• Experience using Microsoft Office and multiple technology platforms, including student information systems and advising software.
• Ability to work independently and collaboratively in a fast-paced environment.
• Knowledge of academic advising, student success practices, and the mission of a community college.
• Ability to work occasional evenings and Saturdays as needed.

Additional Considerations

• Experience providing academic advising in higher education, K-12, Non-Profit, or in a community college setting.
• Experience with case management and holistic student support.
• Experience advising students in competitive admission programs.
• Experience facilitating workshops, orientations, or student success programming.
• Knowledge of career goal setting, transfer, and student support services.
• Background in or knowledge of health professions programs.
• Experience using student success technologies, including advising, degree planning, or early alert systems.
• Experience using data to improve student retention, persistence, and completion.

Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
No.
Posting Detail Information
Posting Number
CLS_4699P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
08/28/2026
Job Close Date
09/14/2026
Open Until Filled
Agency Website
https://virginiawestern.edu
Contact Name
Lindsey Weston
Email
hrapps@virginiawestern.edu
Phone Number
540-857-7305
Special Instructions to Applicants
Selected applicant will be subject to criminal history, driving, and credit backgroundchecks.
Documents verifying your identity and authorization to work in the United States must be presented upon employment. Sponsorships are not accepted.
Only complete, on-line applications will be accepted. Applicants MUST complete all applicable sections of the application in order for online application materials to receive full consideration during the recruitment process. Submission of online application must also include a resume and cover letter.
Transcripts and/or an "other" document, such as a letter of reference or additional transcripts, are optional and may be included as part of the online application process.
Incomplete on-line applications will not be accepted. Materials submitted via regular e mail attachment, postal mail, fax, or in person in lieu of the online application will not be considered. All documents must be received by 11:59 pm (EST) on the closing date.
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information
Background Check Statement Disclaimer
The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting
https://jobs.vccs.edu/postings/100563