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Retention Associate Jobs in Iowa (NOW HIRING)

Dave Wright Nissan Subaru

Sales Associate

Hiawatha, IA · On-site

$13 - $17.50/hr

We Commit And Never Quit Sales Associate Responsibilities: * Network in the community and ... Build and maintain long-term relationships with our guests, with a focus on customer retention and ...

Dave Wright Nissan Subaru

Sales Associate

Hiawatha, IA · On-site

$14 - $18.75/hr

We Commit And Never Quit Sales Associate Responsibilities: * Network in the community and ... Build and maintain long-term relationships with our guests, with a focus on customer retention and ...

Dave Wright Nissan Subaru

Sales Associate

Hiawatha, IA

$14 - $18.75/hr

We Commit And Never Quit Sales Associate Responsibilities: * Network in the community and ... Build and maintain long-term relationships with our guests, with a focus on customer retention and ...

Dave Wright Nissan Subaru

Sales Associate

Hiawatha, IA · On-site

$13 - $17.50/hr

We Commit And Never Quit Sales Associate Responsibilities: * Network in the community and ... Build and maintain long-term relationships with our guests, with a focus on customer retention and ...

Dave Wright Nissan Subaru

Sales Associate

Hiawatha, IA · On-site

$13 - $17.50/hr

We Commit And Never Quit Sales Associate Responsibilities: * Network in the community and ... Build and maintain long-term relationships with our guests, with a focus on customer retention and ...

Dave Wright Nissan Subaru

Sales Associate

Hiawatha, IA · On-site

$13 - $17.50/hr

We Commit And Never Quit Sales Associate Responsibilities: * Network in the community and ... Build and maintain long-term relationships with our guests, with a focus on customer retention and ...

Dave Wright Nissan Subaru

Sales Associate

Hiawatha, IA · On-site

$13 - $17.50/hr

We Commit And Never Quit Sales Associate Responsibilities: * Network in the community and ... Build and maintain long-term relationships with our guests, with a focus on customer retention and ...

Stretch Zone

Lead Sales Associate

North Liberty, IA · On-site

$18 - $22/hr

This role requires you to assist all members and guests as needed and establish a relationship to support member growth and retention while also managing a successful studio. The Lead Sales Associate ...

Hibbett Retail, Inc.

Sales Associate

Carroll, IA

$10 - $12.50/hr

Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving ...

Hibbett Retail, Inc.

Sales Associate

Decorah, IA

$10 - $12.50/hr

Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding ...

Hibbett Retail, Inc.

Sales Associate

Le Mars, IA

$10 - $12.50/hr

Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving ...

Hibbett Retail, Inc.

Sales Associate

Storm Lake, IA · On-site

$10 - $12.50/hr

Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving ...

Hibbett Retail, Inc.

Sales Associate

Dubuque, IA

$10 - $12.50/hr

Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding ...

Hibbett Retail, Inc.

Sales Associate

Muscatine, IA

$10 - $12.50/hr

Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding ...

Hibbett Retail, Inc.

Sales Associate

Davenport, IA

$10 - $12.50/hr

Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding ...

Torrid

Sales Associate

Coralville, IA · On-site

$12.75 - $17.25/hr

... retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our ... As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your ...

Torrid

Sales Associate

Coralville, IA

$12.75 - $17.25/hr

... retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our ... As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your ...

Torrid

Sales Associate

West Des Moines, IA

$12.75 - $17.50/hr

... retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our ... As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your ...

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Showing results 21-40

All JobsRetention Associate JobsRetention Associate Jobs in Iowa

Retention Associate information

What is a retention associate?

Retention Associates are professionals who focus on maintaining and improving customer loyalty for a company. Their main responsibilities include reaching out to existing customers, addressing their concerns, and offering solutions to prevent them from leaving the company. They often work in customer service or sales departments and use their communication skills to resolve issues and ensure customer satisfaction. Retention Associates play a vital role in reducing customer churn and supporting company growth.

What skills and qualifications are needed to be a retention associate?

To thrive as a Retention Associate, you need strong customer service skills, analytical abilities, and a background in sales or customer support, often supported by a relevant degree. Familiarity with CRM software, customer engagement tools, and data analysis platforms is typically required. Excellent communication, problem-solving, and emotional intelligence are vital soft skills for building rapport and addressing customer concerns. These skills are crucial for minimizing customer churn, enhancing satisfaction, and sustaining company growth.

What are common challenges faced by retention associates, and how can they be addressed?

Retention Associates often encounter the challenge of engaging customers who are considering leaving a service or subscription. Handling difficult conversations, understanding customer concerns, and tailoring retention strategies require strong communication and problem-solving skills. Building rapport quickly and demonstrating empathy are essential for success. Many companies provide ongoing training, mentorship, and data-driven tools to help Retention Associates overcome these challenges and achieve their targets.

What is the difference between Retention Associate vs Customer Service Representative?

AspectRetention AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice setting, often in finance, telecom, or subscription servicesCall centers, retail, or office environments across various industries
Employer & Industry UsageCommon in subscription-based industries, telecom, financeWidely used across retail, telecom, healthcare, and service sectors
Common Search & Comparison IntentOften compared for roles focused on customer retention and loyaltyCompared for roles emphasizing customer support and issue resolution

While both roles involve interacting with customers, a Retention Associate primarily focuses on retaining customers through proactive engagement and loyalty strategies, whereas a Customer Service Representative handles general inquiries and resolves issues. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the most commonly searched types of Retention jobs in Iowa?

The most popular types of Retention jobs in Iowa are:

What cities in Iowa are hiring for Retention Associate jobs?

Cities in Iowa with the most Retention Associate job openings:

Infographic showing various Retention Associate job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Sales Associate

Hiawatha, IA • On-site

Dave Wright Nissan Subaru
See more jobs at Dave Wright Nissan Subaruexternal

$13 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 9 hours ago

Job description

VOTED 'BEST DEALERSHIP TO WORK FOR' 12 TIMES!

2026 TIME DEALER OF THE YEAR AWARD WINNER!


NO EXPERIENCE NECESSARY! 

We are looking for nice people with friendly personalities!

Are you interested in Automotive Sales but haven't quite made the decision yet?

Dave Wright Nissan Subaru is not your average car dealer! We provide extensive hands-on training that introduces you to a low-pressure sales process!

Dave Wright Nissan Subaru Core Values:

  1. We Solve It
  2. We Are All One Team
  3. We Do What We Say
  4. We Grow Or We Die
  5. We Commit And Never Quit

 

Sales Associate Responsibilities:

  • Network in the community and proactively reach out to prospective buyers
  • Schedule appointments
  • Serve our guests by actively listening to their vehicle needs and persuading them towards the best choice
  • Build and maintain long-term relationships with our guests, with a focus on customer retention and repeat business
  • Provide a low-pressure buying experience for our guests from beginning to end, while handling objections, negotiating, and closing car deals
  • Communicate with guests, management, and other teammates to solve problems
  • Follow up on detail-oriented tasks to ensure customer satisfaction in an automotive retail environment
  • Achieve Nissan & Subaru Certifications

 

Sales Associate Requirements

  • Excellent customer service skills
  • Self-Motivated
  • Competitive
  • Growth Minded
  • Dependable
  • Organizational skills
  • Active listening and communication skills
  • Effective time management
  • Team player
  • Valid Driver's License

Sales Associate Benefits:

  • Health, dental, vision, and life insurance
  • 401k profit sharing
  • A true 5-day work schedule
  • A full-time company trainer committed to your professional success
  • Opportunities to grow and advance

Other Perks

  • Summer Golf Outing
  • Christmas Party
  • Monthly Impact Award Winner
  • Monthly National Holiday Celebrations
    • Caramel Apple Day: https://www.facebook.com/share/1BbNew8X9h/
    • Ice Cream Cone Day: https://www.facebook.com/share/1DRZkHBK2D/
    • Take a Wild Guess Day: https://www.facebook.com/share/14XpAkBCniL/

Those with experience in customer service, hospitality, solar sales, banking, as well as bartenders and servers, are highly encouraged to apply.

Want some insight into our Sales Associate position? Check out this video to see why working in Sales is so great: https://www.youtube.com/watch?v=6WiTg6ROJlg

Apply to our Sales Associate position today!

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