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Retainer Jobs in New York (NOW HIRING)

Coda Staffing

Be Seen First

Legal Intake Specialist

Newark, NJ · On-site

$50K - $60K/yr

Initiate & complete the intake process, as well as assist with the client sign-up process of a retainer agreement. * Information Gathering: Collect detailed & relevant information about the potential ...

UMT - Internal

Program Director

New York, NY · On-site

$135K - $165K/yr

Own account / retainer-level scope tracking and SOW; manage staffing across the account team * Escalate capacity needs and scope shifts back to the GPD or Head of Operations for redesign as needed ...

New

UnitedMasters | Translation

Program Director

New York, NY · On-site

$135K - $165K/yr

Own account / retainer-level scope tracking and SOW; manage staffing across the account team * Escalate capacity needs and scope shifts back to the GPD or Head of Operations for redesign as needed ...

New

SoHo Dragon

Senior Associate Attorney

Manhattan, NY · On-site

We offer flat-fee and retainer-based arrangements, allowing us to be unbound by the clock. In certain instances, we offer flat-fee arrangements and retainer-based billing in litigation. * Business ...

SoHo Dragon

Senior Associate Attorney

Manhattan, NY

$140K/yr

We offer flat-fee and retainer-based arrangements, allowing us to be unbound by the clock. In certain instances, we offer flat-fee arrangements and retainer-based billing in litigation. * Business ...

SoHo Dragon

Senior Associate Attorney

Manhattan, NY · On-site

$140K/yr

We offer flat-fee and retainer-based arrangements, allowing us to be unbound by the clock. In certain instances, we offer flat-fee arrangements and retainer-based billing in litigation. * Business ...

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All JobsRetainer JobsRetainer Jobs in New York

Retainer information

See New York salary details

$43.8K

$81.7K

$108.9K

How much do retainer jobs pay per year?

As of Aug 8, 2026, the average yearly pay for retainer in New York is $81,719.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,400.00 and $93,000.00 per year, depending on experience, location, and employer.

What are the typical work arrangements and expectations for someone working on retainer?

Working as a Retainer usually involves an ongoing contractual relationship with clients, where you provide services or expertise on a regular basis, often in exchange for a fixed monthly or annual fee. This arrangement allows for flexibility, but also means you must be consistently available to address client needs, respond to requests promptly, and proactively offer guidance or solutions. Retainers often communicate frequently with client teams, manage multiple priorities, and may need to adapt quickly to shifting project scopes or environments. Over time, this continuous engagement can provide stability and opportunities to deepen industry knowledge or advance within the organization or consulting field.

What are the key skills and qualifications needed to thrive in the retainer position, and why are they important?

To thrive as a Retainer, it is essential to have a background in legal or consulting services, with expertise in client management and specific industry knowledge relevant to the retained field. Familiarity with case management systems, project tracking tools, and sometimes certifications such as a law degree or relevant consulting qualifications can be required. Excellent communication, problem-solving abilities, and discretion help Retainers build trust and maintain long-term client relationships. These skills and qualifications are crucial for consistently delivering high-value services, managing multiple client expectations, and sustaining ongoing business engagements.

What is a retainer?

A Retainer job typically refers to a role where an individual or company is paid a fixed fee regularly to provide ongoing services as needed. This arrangement is common in legal, consulting, and creative industries, where clients require consistent access to expertise without hiring a full-time employee. Retainers offer stability for both the service provider and the client, ensuring availability and commitment. The scope of work and payment structure are usually outlined in a contract.

What are the most commonly searched types of Retainer jobs in New York? The most popular types of Retainer jobs in New York are:
What are popular job titles related to Retainer jobs in New York? For Retainer jobs in New York, the most frequently searched job titles are:
What job categories do people searching Retainer jobs in New York look for? The top searched job categories for Retainer jobs in New York are:
Retainer jobs near you
Infographic showing various Retainer job openings in New York as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $81,719 per year, or $39.3 per hour.

Legal Intake Specialist

Coda Staffing

Newark, NJ • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

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After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Legal Intake Specialists are the very first point of contact for individuals seeking legal representation, playing a pivotal role in shaping the client’s experience. Intake specialists are responsible for handling all inbound inquiries— via phone, web form, email, or live chat.
Legal Intake Specialists listen attentively, respond thoughtfully, and guide prospective clients from the very first interaction all the way through a seamless retainer agreement sign-up process. By demonstrating professionalism, empathy, and urgency, they build trust and lay the foundation for the legal journey ahead of them.
Key Responsibilities:

  • Client Engagement: Deliver best-in-class service during initial interactions, ensuring clients feel heard and supported.
  • Claim Setup: Initiate & complete the intake process, as well as assist with the client sign-up process of a retainer agreement.
  • Information Gathering: Collect detailed & relevant information about the potential claim to confirm eligibility & qualify injury claims by using a defined set of criteria.
  • Data Accuracy: Capable of collecting detailed and complete claim-related information with precision.
  • Service Excellence: Approach every interaction with attention to detail and a sense of urgency to drive optimal outcomes for all parties included.
  • Process Guidance: After the sign-up process, clearly explain next steps and transition clients to the Case Management team, including case managers, paralegals and attorneys.

Candidate Requirements
Essential Attributes:

  • Sales & Customer Service Experience: Proven ability to engage with prospective clients professionally with a willingness to guide in the sign-up process of retainer agreements.
  • Professional Telephone Etiquette: Clear, courteous, and with a proactive communication style.
  • Active Listening & Communication Skills: Strong verbal and interpersonal abilities to understand and respond effectively.
  • Written Communication: Excellent grammar, spelling, and punctuation.
  • Organizational Skills: Strong time-management, task prioritization & a process-oriented mindset
  • Multitasking: Comfortable managing multiple inquiries and responsibilities simultaneously.
  • Team Collaboration: Works well independently, within a team environment and able to communicate & collaborate with attorneys, paralegals, and administrative staff.
  • Adaptability & Flexibility: Thrives in dynamic, fast-paced & high-volume environments.
  • Emotional Intelligence: Self-awareness, self-regulation, motivation, empathy, and social skills.

Preferred Qualifications:

  • Sales and/or Sign-up Center (a plus)
  • Contact Center/Call Center (a plus)
  • Law firm or Legal industry experience (a plus)
  • Insurance, Healthcare & Medical Administration experience (a plus)
  • Familiarity with CRM systems (Salesforce), VoIP software & electronic signature software
  • College degree (preferred but not required)
  • Bilingual (a plus)