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Retailing Jobs in Virginia (NOW HIRING)

Fast Retailing

Customer Service Associate

Ruther Glen, VA · On-site

$13.75 - $19/hr

Our second-largest company brand in the Fast Retailing Group. Also, the No.1 fashion brand in Japan! * GU launched its first store in Japan in 2006. * GU has about 450 stores, mostly located in Japan ...

Neptune Retail Solutions

Retail Merchandiser

Waynesboro, VA · On-site

$13.25 - $16.25/hr

Neptune Retail Solutions is the unparalleled leader in omnichannel retail marketing across the U.S. and Canada. Neptune's In-Store Media network is unmatched across 60,000 locations and 140 banners ...

Neptune Retail Solutions

Retail Merchandiser

Staunton, VA · On-site

$13.50 - $16.75/hr

Neptune Retail Solutions is the unparalleled leader in omnichannel retail marketing across the U.S. and Canada. Neptune's In-Store Media network is unmatched across 60,000 locations and 140 banners ...

Neptune Retail Solutions

Retail Merchandiser

Rocky Mount, VA · On-site

$12.75 - $15.75/hr

Neptune Retail Solutions is the unparalleled leader in omnichannel retail marketing across the U.S. and Canada. Neptune's In-Store Media network is unmatched across 60,000 locations and 140 banners ...

Neptune Retail Solutions

Retail Merchandiser

Verona, VA · On-site

$12.25 - $15.25/hr

Neptune Retail Solutions is the unparalleled leader in omnichannel retail marketing across the U.S. and Canada. Neptune's In-Store Media network is unmatched across 60,000 locations and 140 banners ...

Neptune Retail Solutions

Retail Merchandiser

Rocky Mount, VA · On-site

$12.75 - $15.75/hr

Retail Merchandiser Department: Field Employment Type: Part Time Location: Rocky Mount, VA Description Neptune Retail Solutions is the unparalleled leader in omnichannel retail marketing across the U.

Neptune Retail Solutions

Retail Merchandiser

Verona, VA · On-site

$12.25 - $15.25/hr

Retail Merchandiser Department: Field Employment Type: Part Time Location: Verona, VA Description Neptune Retail Solutions is the unparalleled leader in omnichannel retail marketing across the U.S ...

Neptune Retail Solutions

Retail Merchandiser

Waynesboro, VA · On-site

$13.25 - $16.25/hr

Retail Merchandiser Department: Field Employment Type: Part Time Location: Waynesboro, VA Description Neptune Retail Solutions is the unparalleled leader in omnichannel retail marketing across the U.

Neptune Retail Solutions

Retail Merchandiser

Staunton, VA · On-site

$13.50 - $16.75/hr

Retail Merchandiser Department: Field Employment Type: Part Time Location: Staunton, VA Description Neptune Retail Solutions is the unparalleled leader in omnichannel retail marketing across the U.S ...

SAS Retail Services

Retail Merchandiser

Warrenton, VA · On-site

$15/hr

Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided ...

SAS Retail Services

Retail Merchandiser

Springfield, VA · On-site

$15/hr

Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided ...

SAS Retail Services

Retail Merchandiser

Chesapeake, VA · On-site

$14/hr

Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided ...

SAS Retail Services

Retail Merchandiser

Fairfax, VA · On-site

$15/hr

Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided ...

SAS Retail Services

Retail Merchandiser

Ashburn, VA · On-site

$15/hr

Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided ...

SAS Retail Services

Retail Merchandiser

Hampton, VA · On-site

$14/hr

Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided ...

SAS Retail Services

Retail Merchandiser

Richmond, VA · On-site

$15/hr

Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided ...

SAS Retail Services

Retail Merchandiser

Reston, VA · On-site

$15/hr

Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided ...

SAS Retail Services

Retail Merchandiser

Centreville, VA · On-site

$15/hr

Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided ...

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Retailing information

What is retailing?

Retailing refers to the process of selling goods or services directly to consumers for their personal use. Retailers act as intermediaries between manufacturers or wholesalers and the end customers, offering products in physical stores, online platforms, or other channels. Retailing includes activities such as purchasing inventory, merchandising, customer service, and managing sales transactions. The retail industry covers a wide range of businesses, including supermarkets, clothing stores, electronics shops, and more. Effective retailing is vital for ensuring products are accessible and appealing to consumers.

What are the key skills and qualifications needed to thrive in retailing?

To thrive in Retailing, you need a solid understanding of sales techniques, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and basic merchandising tools is typically required. Strong interpersonal communication, problem-solving, and adaptability help professionals stand out in customer-facing environments. These skills ensure efficient store operations, high customer satisfaction, and effective teamwork in a fast-paced retail setting.

What are some common challenges faced by professionals working in retailing, and how can they be addressed?

Professionals in retailing often encounter challenges such as managing fluctuating customer demand, handling difficult customers, and adapting to new technologies or sales platforms. Balancing inventory to meet both seasonal spikes and slow periods requires strong organizational skills and attention to market trends. Effective communication, continuous training, and staying updated on retail technology can help address these challenges while fostering a positive team environment. Collaborating closely with colleagues and managers also plays a key role in problem-solving and ensuring smooth operations.

What is the difference between Retailing vs Sales Associate?

AspectRetailingSales Associate
Required CredentialsHigh school diploma or equivalent; some roles may require retail-specific trainingHigh school diploma or equivalent; customer service skills
Work EnvironmentRetail stores, malls, online platformsRetail stores, showrooms, events
Industry UsageBroad retail sector including clothing, electronics, groceriesSpecific sales roles within retail stores
Common Search/ComparisonRetailingSales Associate

Retailing encompasses the overall process of selling goods and services directly to consumers, including store management, merchandising, and customer service. A Sales Associate is a specific role within retailing focused on assisting customers, promoting products, and closing sales. While retailing involves broader operational responsibilities, sales associates primarily handle direct customer interactions and sales transactions.

What cities in Virginia are hiring for Retailing jobs?

Cities in Virginia with the most Retailing job openings:

Retailing jobs near you
Infographic showing various Retailing job openings in Virginia as of August 2026, with employment types broken down into 76% Full Time, 23% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Associate

Ruther Glen, VA • On-site

Fast Retailing
See more jobs at Fast Retailingexternal

$13.75 - $19/hr

Other

Retirement

Posted 23 days ago

Job description

Join our team and be the voice of GU!
Where your passion for helping others and solving problems makes a meaningful difference every day.
Who is GU:
GU is UNIQLO's sister brand, a Tokyo based fashion brand. Our second-largest company brand in the Fast Retailing Group. Also, the No.1 fashion brand in Japan!
  • GU launched its first store in Japan in 2006.
  • GU has about 450 stores, mostly located in Japan, with some in Mainland China, Taiwan, and Hong Kong.
  • GU launched its first store in USA in 2024
  • Our brand name is derived from the Japanese word "jiyu" meaning free and unconfined

What's GU's MISSION:
GU's concept is YOUR FREEDOM! We help people express themselves d enjoy their individuality through our clothing.
  • As a "unique low-priced fashion brand," GU believes that, together with UNIQLO, the group will be the No. 1 apparel company in the world!
Position Overview:
As a GU Customer Service Associate in our NY call center, you'll engage directly with customers, resolve inquiries and escalations, and foster exceptional service experiences through close collaboration cross-functionally to uphold the GU service philosophy. Great U, Great Together!
Job Responsibilities:
  • Interact with customers over voice and written channels (via phone and email)
  • Respond to queries related to products, services, processes and policies timely
  • Handle and resolve complaints, store service, and ecommerce feedback in accord with established policies and procedures
  • Respond to escalated issues in a courteous and professional manner consistent with our customer service philosophy.
  • Assist customers with placing orders and navigating our ecommerce site, troubleshoot online and checkout issues and report technical concerns to respective internal departments for resolution
  • Liaise with distribution centers to research disruption to order fulfillment or return process and retail stores to resolve customer concerns related to store experience
  • Any additional duties that are necessary due to the evolving needs of the business assigned by direct supervisor
Qualifications:
  • 1-3 years of customer service experience, call center environment preferred
  • High school diploma required
  • Retail or ecommerce experience preferred
  • Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally
  • Strong verbal and written communication skills with mathematical aptitude to accurately process refunds and customer transactions.
  • Experience with case management systems; familiarity with Salesforce required, and Amazon Connect experience is a plus.
  • Proficiency in Microsoft Office applications, with advanced Microsoft Excel skills strongly preferred.
  • Strong computer literacy with the ability to quickly learn new technologies and efficiently navigate multiple software systems, applications, and platforms simultaneously
  • Pleasant telephone manners and calm disposition
  • Analytical, problem solving, and probing mindset to identify root cause and improvement opportunities
  • Minimum typing of 35-40WPM
  • Ability to adapt to changing demands of the work environment
  • Positive attitude and open to constructive criticism and continuous improvement in performance job functions
  • Excellent listening, written and oral communication skills
  • Regular, dependable attendance and punctuality at our NYC based call center location
Compensation & Benefits:
  • Salary: $ 20.00 per Hour
  • This is a part-time nonexempt position
  • 401K Savings Plan (with employer matching)
  • Plum benefits, commuter benefits, gym discounts and 30% GU and Uniqlo Employee Discount (All FR Brands)

Schedule:
  • Schedule requirement is availability from 9am-5pm, 3 days a week on site
  • Day's range from Monday through Thursday, no Friday or weekend required.

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

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