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How much do retail jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for retail in Normal, IL is $15.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $16.44 per hour, depending on experience, location, and employer.

What are some common challenges faced by retail employees, and how can they be successfully managed?

Retail employees often face challenges such as handling difficult customers, managing high-volume periods, and meeting sales targets. Successfully managing these challenges involves developing strong communication and conflict-resolution skills, staying organized during busy times, and working collaboratively with team members to ensure smooth store operations. Employers typically provide training and support to help staff build these skills, and many retail environments encourage teamwork and open communication to address issues as they arise.

What are retail jobs?

Retail jobs involve selling products or services directly to customers, typically in stores, online, or over the phone. Common retail positions include sales associates, cashiers, stock clerks, and store managers. Employees in retail are responsible for assisting customers, processing transactions, stocking shelves, and maintaining store appearance. These roles often require strong communication and customer service skills, flexibility with hours, and the ability to work in a fast-paced environment.

What is the difference between Retail vs Cashier?

AspectRetailCashier
Primary RoleOversees sales, customer service, inventory, and store operationsHandles transactions, scans items, and processes payments
Required SkillsCustomer service, sales, inventory managementCash handling, basic math, customer interaction
Work EnvironmentRetail stores, supermarkets, mallsCheckout counters, retail stores
Common CertificationsNone typically required, but retail training may helpNone required

Retail roles encompass a broad range of responsibilities including sales, customer service, and store management, while cashiers focus specifically on processing transactions at the point of sale. Retail positions often require a broader skill set and may involve supervising staff or managing inventory, whereas cashiers primarily handle payment processing. Both roles are essential in retail environments and often overlap in customer interaction, but they differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive in a retail position, and why are they important?

To thrive in retail, you need strong customer service skills, basic math abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes product-specific certifications are commonly required. Outstanding communication, problem-solving, and teamwork skills make someone stand out in this fast-paced environment. These competencies are crucial for delivering excellent customer experiences, efficient store operations, and achieving sales goals.

How to Get a Job in Retail

To get a job in retail, you must meet a few basic requirements. You must have strong customer service skills, good interpersonal communication, basic math and cash handling ability, and a detailed knowledge of the merchandise sold at your store. Some retail jobs do not require a high school degree, and some even employ high school students. Others, such as car sales, might require a high school diploma and some experience in sales.

More about Retail jobs
What are the most commonly searched types of Retail jobs in Normal, IL? The most popular types of Retail jobs in Normal, IL are:
What are popular job titles related to Retail jobs in Normal, IL? For Retail jobs in Normal, IL, the most frequently searched job titles are:
What job categories do people searching Retail jobs in Normal, IL look for? The top searched job categories for Retail jobs in Normal, IL are:
What cities near Normal, IL are hiring for Retail jobs? Cities near Normal, IL with the most Retail job openings:
Retail jobs near you
Infographic showing various Retail job openings in Normal, IL as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,076 per year, or $15.4 per hour.
Retail Merchandiser

Retail Merchandiser

The Retail Odyssey Company

Shirley, IL • On-site

$15/hr

Part-time

Medical, Dental, Vision, Life

Posted 12 hours ago

Retail Odyssey rating

5.4

Company rating: 5.4 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

372nd of 425 rated business services

Job description

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Retail Odyssey, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.


In this role, you will provide in-store merchandising support to Retailers to meet shoppers’ needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. Are you ready to shape the future of shopping and get it done with us?


What we offer: 

  • Competitive wages; $15.00 per hour
  • Growth opportunities abound – We promote from within
  • No prior experience is required as we provide training and team support to help you succeed
  • Additional hours may be available upon request 
  • We offer benefits that can be customized to meet your family’s needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks

Now, about you: 

  • Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
  • You’re 18 years or older
  • Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
  • Have reliable transportation to and from work location
  • Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
  • Are a motivated self-starter with a strong bias for action and results
  • Work independently, but also possess successful team building skills
  • Have the ability to perform job duties with a safety-first mentality in a retail environment

If this sounds like you, we can’t wait to learn more about you. Apply Now!

What Retail Odyssey employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Retail Odyssey logo

About Retail Odyssey

Sourced by ZipRecruiter

Retail Odyssey is a reputable company based in Cincinnati, OH, US, known for providing innovative, strategic solutions in the retail industry. The company operates within the thriving field of merchandising, helping their clients excel through their premier merchandising and sales services and has a progressive online presence at retailodyssey.com. A trusted partner to many major retail players, Retail Odyssey is an expert in elevating brands to more prominent positions within the market through their unique blend of insight and strategy.

Industry

Manufacturing

Company size

11 - 50 Employees

Headquarters location

Cincinnati, OH, US

Year founded

2015

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