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Retail Technology Associate Jobs in Geneva, IL (NOW HIRING)

Lowe's

Seasonal Retail Sales Associate

Dekalb, IL · On-site

$15 - $15.60/hr

Listens to and responds knowledgeably and promptly to customer and associate questions by taking ... Less than 1 Year Experience using common retail technology, such as smart phones and tablets * Less ...

Green Thumb

Associate IT Operations Engineer

Chicago, IL · On-site

$65K - $75K/yr

Troubleshoot, install, and maintain devices such as PCs, laptops, retail Point of Sale (PoS ... Associate's or Bachelor's degree in Information Technology or related field preferred. * Up to two ...

Peter Millar

Retail Sales Associate

Chicago, IL · On-site

$22 - $25/hr

As a key representative of our luxury lifestyle brand, the Retail Sales Associate embodies ... Technically proficient with Microsoft Office, email, and retail technology systems; adaptable to ...

Peter Millar

Retail Sales Associate

Chicago, IL · On-site

$22 - $25/hr

As a key representative of our luxury lifestyle brand, the Retail Sales Associate embodies ... Technically proficient with Microsoft Office, email, and retail technology systems; adaptable to ...

Gap

Retail Sales Associate - Woodfield

Schaumburg, IL

$15 - $16/hr

About the role As a Brand Associate, you're an integral part of our team and bring our brand to ... Able to utilize retail technology. * Able to maneuver around sales floor, stockroom and office and ...

Gap

Retail Sales Associate - Geneva Commons

Geneva, IL

$15 - $16/hr

About the role As a Brand Associate, you're an integral part of our team and bring our brand to ... Able to utilize retail technology. * Able to maneuver around sales floor, stockroom and office and ...

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Retail Technology Associate information

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How much do retail technology associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for retail technology associate in Geneva, IL is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $16.88 per hour, depending on experience, location, and employer.

What is a retail technology associate?

Retail Technology Associates are professionals who support and maintain the technology systems used in retail environments. They help ensure that point-of-sale (POS) systems, inventory management software, and other digital tools operate smoothly so that retail operations run efficiently. Their responsibilities may include troubleshooting technical issues, training staff on new technologies, and collaborating with vendors to implement upgrades. Retail Technology Associates play a key role in enhancing the customer experience by keeping retail technology up-to-date and functional.

What are the key skills and qualifications needed to thrive as a retail technology associate?

To thrive as a Retail Technology Associate, you need a solid understanding of retail operations, point-of-sale (POS) systems, and troubleshooting, typically supported by a relevant associate degree or equivalent experience. Familiarity with POS software, inventory management systems, and basic IT support tools is commonly required. Strong customer service, problem-solving skills, and effective communication help you efficiently address user issues and collaborate with store teams. These skills ensure smooth retail operations, minimize downtime, and enhance the overall customer experience.

How does a retail technology associate typically collaborate with store staff and IT teams to implement new technologies?

Retail Technology Associates play a key role in bridging the gap between technical teams and store personnel. They often work closely with store managers and frontline staff to assess technology needs, provide training on new systems like POS or inventory software, and troubleshoot issues as they arise. Additionally, they coordinate with IT departments to ensure smooth rollouts and ongoing support for hardware and software solutions. This collaborative approach helps ensure that technological upgrades are both effective and user-friendly for retail operations.

What is the difference between Retail Technology Associate vs Retail Sales Associate?

AspectRetail Technology AssociateRetail Sales Associate
Primary FocusImplementing and maintaining retail technology systemsAssisting customers and selling products
Required SkillsTechnical knowledge, troubleshooting, software proficiencyCustomer service, communication, product knowledge
Work EnvironmentRetail stores, tech support settingsRetail stores, customer-facing roles
Common CertificationsIT certifications, retail technology trainingSales and customer service certifications

The Retail Technology Associate primarily focuses on supporting retail technology systems, while the Retail Sales Associate concentrates on customer service and sales. Both roles are essential in retail environments but differ in technical versus customer-facing responsibilities.

What cities near Geneva, IL are hiring for Retail Technology Associate jobs?

Cities near Geneva, IL with the most Retail Technology Associate job openings:

Retail Technology Associate jobs near you

Associate IT Operations Engineer

Green Thumb

Chicago, IL • Remote

Full-time

Posted 23 days ago

Green Thumb Industries rating

7.3

Company rating: 7.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

4th of 33 rated cannabis dispensaries

Job description

The Role

This role is ideal for individuals eager to learn how to troubleshoot, install, and maintain various IT systems related to both end-user hardware and technology infrastructure. You don't need to be an expert, but we value a strong willingness to learn and grow in a dynamic, hands-on environment. This role will be required to travel up to 40% support various sites. As part of our IT operations team, you will support day-to-day system operations, help resolve technical issues and maintain the health of our IT infrastructure. Over time, you will gain the confidence to take ownership of these systems and continue to grow within the IT organization. 

  • This is a remote role that requires up to 40% travel. 
  • Preferred candidates must reside in one of our operating states:
    • CA, CT, FL, IL, MA, MD, MN, NJ, NV, NY, OH, PA, RI, VA
Responsibilities: 
  • End-User Hardware Support: 
    • Troubleshoot, install, and maintain devices such as PCs, laptops, retail Point of Sale (PoS) technology (registers, printers, iPads/iOS devices), VoIP phones, and other end-user systems. 
  • Technology Infrastructure Support: 
    • Assist in managing Dell and Nutanix servers, Windows Server 2016/2019, network equipment (Meraki and Fortinet switches, firewalls, wireless APs), manufacturing IoT devices, ISP circuits, and interconnectivity technologies (copper ethernet and single-mode fiber optics). 
  • Incident Management: 
    • Monitor and respond to issues via our helpdesk ticketing system (Fresh Service). 
    • Proactively and reactively address alerts from our SolarWinds system monitoring platform. 
  • On-Call Support: 
    • Participate in after-hours, weekend, and holiday on-call support rotations. 
  • Other Duties: 
    • Additional responsibilities as assigned by manager. 
    • Support overall information systems planning, implementation, and administration in a variety of IT functional areas.  
    • Follow internal procedures and guidelines to troubleshoot and resolve basic IT issues across different systems and technologies, including hardware, software, and networks. 
    • Provide support to end-users, assisting with software and hardware malfunctions, setting up new equipment, and documenting and escalating issues as necessary.  
    • Install and configure software and applies patches or updates to maintain basic IT infrastructure such as servers, workstations, and network devices.  
    • Routinely test and monitor IT system performance to ensure system security and reliability. 
  Qualifications / Requirements: 
  • Ability to travel up to 40% 
  • High School Diploma or equivalent required; Associate's or Bachelor's degree in Information Technology or related field preferred. 
  • Up to two years of experience and / or training in IT support or related fields. 
  • Understanding of IT hardware and software systems, including end-user devices (PCs, laptops, iPads, PoS systems) and infrastructure components (servers, networking equipment, and Windows Server environments). 
  • Familiarity with basic network troubleshooting (Ethernet, fiber optics) and system monitoring tools is a plus. 
  • Ability to troubleshoot and resolve technical issues related to hardware and software systems. 
  • Strong communication and interpersonal skills to interact with internal customers and team members. 
  • Flexibility to participate in on-call rotations, handle physical tasks, and travel as needed. 
  • Ability to pass state cannabis licensing requirements, including federal background checks. 
  • Ability to perform tasks that may involve lifting (up to 50 pounds), walking, climbing stairs/ladders, and equipment setup (boxing/unboxing). 

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