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Retail Team Lead Jobs in Raleigh, NC (NOW HIRING)

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Retail Team Lead information

See Raleigh, NC salary details

$11

$17

$20

How much do retail team lead jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for retail team lead in Raleigh, NC is $17.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $17.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a retail team lead, and why are they important?

To thrive as a Retail Team Lead, you need strong leadership, sales, and inventory management skills, often backed by experience in retail or supervisory roles. Familiarity with point-of-sale (POS) systems, inventory tracking software, and scheduling platforms is typically required. Outstanding communication, conflict resolution, and motivational abilities help in managing teams and delivering excellent customer service. These skills enable effective team supervision, smooth store operations, and achievement of sales targets in a dynamic retail environment.

What is a retail team lead?

Retail Team Leads are supervisory employees in retail environments who oversee the daily activities of sales associates and ensure that store operations run smoothly. They are responsible for guiding team members, assisting customers, handling transactions, and maintaining store standards. Retail Team Leads often help with training new employees, managing schedules, and resolving conflicts on the sales floor. They play a key role in achieving sales goals and providing excellent customer service. Their leadership helps create a positive work environment and enhance the overall shopping experience.

What is the difference between Retail Team Lead vs Retail Supervisor?

AspectRetail Team LeadRetail Supervisor
ResponsibilitiesOversees daily store operations, leads sales team, ensures customer satisfactionManages staff, enforces policies, handles employee issues
Required SkillsLeadership, communication, sales knowledgeStaff management, problem-solving, customer service
Work EnvironmentFrontline retail setting, direct customer interactionSupervisory role within retail stores, overseeing teams
Common CertificationsNone mandatory, retail experience preferredNone mandatory, retail management experience beneficial

The Retail Team Lead focuses on guiding sales teams and ensuring smooth daily operations, often with a hands-on approach. Retail Supervisors manage staff and enforce store policies, typically with a broader managerial scope. Both roles require strong leadership and retail experience, but the Team Lead emphasizes sales and team motivation, while the Supervisor concentrates on staff management and policy enforcement.

What does a retail team lead do in retail?

A retail team lead supervises store staff, ensures excellent customer service, manages daily operations, and helps meet sales goals. They often train employees, handle customer issues, and coordinate with management to maintain store performance. Strong communication, leadership skills, and knowledge of retail systems are essential for this role.

How does a retail team lead typically support team development and motivation on the sales floor?

As a Retail Team Lead, you play a key role in fostering a positive and productive work environment. This often involves coaching team members, providing constructive feedback, and recognizing achievements to keep morale high. You may also be responsible for facilitating training sessions, resolving minor conflicts, and setting daily sales goals. By being approachable and leading by example, you help ensure that the team collaborates effectively and delivers excellent customer service.
What job categories do people searching Retail Team Lead jobs in Raleigh, NC look for? The top searched job categories for Retail Team Lead jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Retail Team Lead jobs? Cities near Raleigh, NC with the most Retail Team Lead job openings:
Retail Team Lead jobs near you
Infographic showing various Retail Team Lead job openings in Raleigh, NC as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,635 per year, or $17.1 per hour.

Retail Merchandiser Team Lead

SAS Retail Services

Durham, NC • On-site

$15/hr

Other

Medical, Dental, Vision, Life

Re-posted 26 days ago

Job description

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.


In this role, you will provide in-store merchandising support to Retailers to meet shoppers’ needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. In addition, you will support leadership with reporting, training, scheduling, as well as onboarding new hires. Are you ready to shape the future of shopping and get it done with us?

What we offer: 

  • Competitive wages; $15.00 per hour
  • Growth opportunities abound – We promote from within
  • No prior experience is required as we provide training and team support to help you succeed
  • Additional hours may be available upon request 
  • We offer benefits that can be customized to meet your family’s needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks

Now, about you:  

  • Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
  • You’re 18 years or older
  • Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
  • Have reliable transportation to and from work location
  • Have 1-2 years of merchandising experience
  • Have experience leading and training people
  • Can use your smartphone or tablet to record work after each shift
  • Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
  • Are a motivated self-starter with a strong bias for action and results
  • Work independently, but also possess successful team building skills
  • Have the ability to perform job duties with a safety-first mentality in a retail environment

Join us and see what’s possible for you! Click here to get started. 


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