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Retail Store System Support Technician Jobs (NOW HIRING)

GOODWILL CENTRAL COAST

IT Support Technician

Salinas, CA · On-site

$27 - $28/hr

... retail stores, administrative offices, warehouse operations, and donation centers. This role serves ... Opportunity to work with a wide variety of technology systems and operations * Stable nonprofit ...

GOODWILL CENTRAL COAST

IT Support Technician

Salinas, CA · On-site

$27 - $28/hr

... retail stores, administrative offices, warehouse operations, and donation centers. This role serves ... Opportunity to work with a wide variety of technology systems and operations * Stable nonprofit ...

Ampcus Inc

Support Technician 3

Austin, TX · On-site

They are seeking a Support Technician 3 who will be responsible for supporting the migration and modernization of end-of-life systems, including upgrading legacy systems to supported OS versions for ...

Vector Security

Support Technician

Savannah, GA · On-site

Vidalia, GA or Savannah, GA / On the Road The Support Technician is an entry-level position. The ... Must be able to understand technical functionality of various systems learned on-line and/or via ...

Vector Security, Inc.

Support Technician

Lyons, GA · On-site

Vidalia, GA or Savannah, GA / On the Road The Support Technician is an entry-level position. The ... Must be able to understand technical functionality of various systems learned on-line and/or via ...

City of Norfolk, VA

Support Technician

Norfolk, VA · On-site

$42K - $70K/yr

Assists in maintaining the work management system. Providing information and assistance as needed ... Works in concert with other support technicians to cover breaks/sick days/lunch/ emergencies ...

LCPtracker Inc.

Support Technician

New Braunfels, TX · On-site

$21 - $22/hr

Support Technician Company Summary LCPtracker, Inc. is a cloud-based software (SaaS) provider ... Use the company's CRM system, FreshService, to document all communication with customers ...

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Retail Store System Support Technician information

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How much do retail store system support technician jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for retail store system support technician in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What does a retail store system support technician do?

A Retail Store System Support Technician is responsible for maintaining and troubleshooting the hardware and software systems used in retail environments, such as point-of-sale (POS) terminals, inventory management systems, and network connections. They provide technical support to store staff, install system updates, and ensure minimal downtime to keep operations running smoothly. Additionally, they may assist with training employees on new technologies and coordinate with vendors for repairs or upgrades.

What are the key skills and qualifications needed to thrive as a retail store system support technician?

To thrive as a Retail Store System Support Technician, you need a solid understanding of computer hardware, point-of-sale (POS) systems, network troubleshooting, and typically an associate’s degree or relevant IT certifications. Familiarity with POS software, remote diagnostic tools, and ticketing systems like ServiceNow or Jira is essential. Strong problem-solving abilities, effective communication, and customer service skills help you address technical issues while supporting retail staff. These competencies ensure minimal downtime and maintain smooth store operations, directly impacting customer experience and sales.

How does a retail store system support technician typically collaborate with store staff to resolve technical issues?

Retail Store System Support Technicians work closely with store employees to diagnose and resolve hardware and software issues affecting point-of-sale systems, inventory scanners, and other retail technologies. They often communicate directly with store managers and associates to gather information, provide troubleshooting guidance, and ensure minimal disruption to daily operations. This collaboration may involve remote support or on-site visits, depending on the severity and nature of the issue. Effective communication and a customer-service mindset are essential, as technicians need to explain technical solutions in a clear and approachable manner.

What are popular job titles related to Retail Store System Support Technician jobs?

For Retail Store System Support Technician jobs, the most frequently searched job titles are:

Support Technician

Royersford, PA

Spring-Ford Area School District
Elementary and Secondary Schools • 1 - 5K employees
Learn more about Spring-Ford Area School Districtexternal

$26.80/hr

Full-time, Contractor

Medical, Dental, Vision, PTO

Posted 16 days ago

Job description

Technology Support Technician: Full-time 12-month position available in the Spring-Ford Area School District

The Technology Support Technician is the primary point of contact for District personnel and students seeking technical support. The technician is responsible for answering calls and e-mail messages directed to the Technology Support Center and providing remote and in-person support, training, and assistance to district stakeholders. The Technology Support Technician works as part of the Technology Operations and Support Team to provide technology related services to the district. The work is performed under the guidance of the Manager of Technology Operations and supervision of the Director of Technology, with assistance provided by district technology subject matter experts.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide first-level technology support for District personnel and students in a friendly and professional manner
  • Perform troubleshooting and research toward the resolution of technology related problems
  • Configure technology equipment as directed to support instruction and proper operation of end-user workstations, print devices and networking equipment
  • Facilitate the deployment of technology equipment to District personnel
  • Assist with testing software and hardware
  • Provide on-site installation, support and troubleshooting at all district buildings
  • Perform minor maintenance and repair to technology equipment
  • Maintain and order computer and printer supplies for designated buildings
  • Move technology equipment during the school year and over the summer for summer initiatives
  • Responsibilities common to all Technology Operations and Support Staff:
    • Support staff development and training on new technology
    • Create and update Incidents & Service Requests in the District's support tracking system
    • Escalate unresolved problems to technical subject matter experts and/or supervisor
    • Assist with maintaining District equipment inventory data
    • Provide your own transportation for travel between district buildings throughout the work day, including moving small amounts of equipment
  • Perform any other job-related duties, projects, and responsibilities as assigned by the Director of Technology or their designee. 

Position Hours: 8 AM - 4 PM, Monday - Friday. 12 months (260-262 days), 7.5 hours/day

Positions Available: 2 positions
Available: As soon as possible.
Compensation: $26.80/hour 
Spring-Ford Area School District offers a comprehensive benefits package including medical, dental, vision and prescription insurance, as well as paid time off and a tuition reimbursement program. 




The successful external applicants must submit current (dated less than 1 year from the start date) Act 34, Act 151, and Act 114 clearances and a Health Record & TB Test (dated less than 90 days from the start date) prior to beginning employment.
Spring-Ford Area School District is an Equal Opportunity Employer.



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