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Retail Store Management Jobs in Massachusetts (NOW HIRING)

Burlington

Retail Store Management

Springfield, MA

$74K - $93K/yr

Position Overview If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a ...

Burlington

Retail Store Management

Deerfield, MA

Position Overview If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a ...

Burlington

Retail Store Management

West Springfield, MA

$75K - $94K/yr

Position Overview If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a ...

Burlington

Retail Store Management

Goshen, MA

$75K - $94K/yr

Position Overview If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a ...

Burlington

Retail Store Management

Westminster, MA

$80K - $96K/yr

Position Overview If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a ...

Burlington

Retail Store Management

Conway, MA

$82K - $102K/yr

Position Overview If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a ...

Burlington

Retail Store Management

Westford, MA · On-site

$21.05 - $28.05/hr

Position Overview If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a ...

Burlington

Retail Store Management

Lunenburg, MA

$82K - $102K/yr

Position Overview If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a ...

AT&T

Retail Store Manager

Plymouth, MA · On-site

$24K/mo

. Take the lead at the center of where it all happens - our retail stores. Combine your retail ... Prior management experience * Well-developed planning, analytical and problem-solving skills

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Retail Store Management information

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$38

How much do retail store management jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for retail store management in Massachusetts is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $29.13 per hour, depending on experience, location, and employer.

What is retail store management?

Retail store management involves overseeing the daily operations of a retail establishment to ensure it runs smoothly and profitably. Store managers are responsible for supervising staff, maintaining inventory, ensuring excellent customer service, implementing company policies, and meeting sales targets. They also handle scheduling, budgeting, and may participate in hiring and training employees. Effective retail store management helps create a positive shopping experience and drives the overall success of the store.

What are the key skills and qualifications needed to thrive as a retail store manager?

To thrive as a Retail Store Manager, you need strong leadership, sales acumen, inventory management, and a background in retail operations, often supported by a degree in business or relevant experience. Familiarity with point-of-sale (POS) systems, scheduling software, and inventory management tools is typically required. Exceptional communication, problem-solving, and customer service skills help you motivate staff and create a positive shopping experience. These skills are crucial for driving sales, ensuring smooth store operations, and maintaining high levels of customer satisfaction.

What are some common challenges faced by retail store managers, and how can they effectively overcome them?

Retail store managers often encounter challenges such as managing staff turnover, handling customer complaints, and maintaining inventory accuracy. To address these, successful managers focus on strong communication, ongoing staff training, and implementing efficient processes for tracking inventory. Building a positive team culture and regularly soliciting feedback from both employees and customers also help maintain high morale and performance. Staying adaptable and proactive in problem-solving is key to thriving in this dynamic role.

What is the difference between Retail Store Management vs Retail Sales Associate?

AspectRetail Store ManagementRetail Sales Associate
Required CredentialsHigh school diploma; experience in retail; leadership skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentSupervises store operations, manages staff, oversees salesAssists customers, stocks shelves, processes transactions
Employer & Industry UsageRetail chains, department stores, specialty shopsRetail stores, boutiques, supermarkets

Retail Store Management involves overseeing store operations, managing staff, and ensuring sales targets are met. Retail Sales Associates focus on customer service, sales, and product assistance. While both roles work within retail environments, management positions require leadership skills and experience, whereas sales associates primarily handle customer interactions.

How much do retail store managers earn?

Retail store managers typically earn an average annual salary ranging from $40,000 to $70,000, depending on factors such as location, store size, and experience. They often oversee daily operations, staff management, and sales targets, with some earning bonuses or commissions based on performance.

What are the most commonly searched types of Retail Store Management jobs in Massachusetts?

The most popular types of Retail Store Management jobs in Massachusetts are:

Retail Store Management jobs near you
Infographic showing various Retail Store Management job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $51,957 per year, or $25 per hour.

Retail Store Management

Burlington

Springfield, MA

$74K - $93K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 943 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores

Job description

Position OverviewIf you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a Store Manager! Are you a proven leader with strong communication and organization skills? Can you lead a team in driving results while building strong teams and partnerships and cultivating an environment based on trust, respect, and integrity? Can you bring innovative ideas to help drive results as you take on the challenge of running all aspects of a multi-million-dollar store operation? If you answer yes, then this may be the right opportunity for you.
As a Store Manager, you'll be responsible for successfully managing all store operations tasks to maximize sales results while bringing "Our Burlington" values to life in your store. You will be a mentor, role model, and coach for your team members, as well as a partner to associates in other branches of the organization. You will lead your team by example, demonstrating how to deliver excellent customer service with a high degree of professionalism and provide a world-class shopping experience to customers. You will take ownership for the successful execution of all day-to-day merchandising, operations and service management tasks. You are ultimately responsible for the overall success of your store location and the associates on your team.A Day in the Life
  • Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure implementation of established company policies, standards, expectations and initiatives.
  • Ensure Assistant Managers and store team members are fulfilling their individual responsibilities.
  • Partner with Assistant Store Manager, Merchandising to coordinate merchandise placement, sales promotions and pricing.
  • Partner with Assistant Store Manager, Operations to review receiving, transfers, debits/damages, returns-to-vendor (RTV's), and chargeback paperwork to ensure accuracy of inventory.
  • Act as Manager on Duty (MOD); lead by example, set the standard, and create a strong leadership presence by following and modeling the Burlington SOPs.
  • Manage multi-million-dollar sales volume and expense budget including review of all associated reporting and record-keeping.
  • Recruitment, screening and hiring of associates in order to meet store staffing needs.
  • Facilitate onboarding and training for new associates, provide ongoing coaching in the moment, and implement structured learning and development activities for all team members.
  • Handle personnel and associate relations issues.
  • Payroll budget management, workforce management and scheduling.
  • Facilitate effective communication and partnerships among the store team, district and regional management teams, and other partners within the company.
You'll Come With
  • 5+ years of Retail Management experiencein a Big Box or Specialty environment
  • Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
  • Ability to lift and move boxes weighing up to 40 lbs.
  • Experience utilizing scheduling and reporting computer software
  • Travel may be required from time to time.

Pay Range

  • Store Manager: $74,420 - $93,025 / annual
  • Operations Service Manager: $23.20 - $30.95 / hour
Come join our team. You're going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

What Burlington employees say

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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