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Retail Store Associate Jobs in Normal, IL (NOW HIRING)

Gici

Part-Time Retail Associate

East Peoria, IL

$15/hr

Position Status: Part-Time Hourly Rate : $15.00 Location/Address : 210 S Main ST East Peoria IL 61611 The Retail Associate assists the store management team in reaching the operational goals of the ...

Sun Com Mobile

Retail Store Manager

Bloomington, IL · On-site

$40K - $50K/yr

We are seeking a Retail Store Manager to join our team! You will be responsible for the sale of Wireless Devices, Accessories, and Service Plans in a retail setting in partnership with Cricket ...

Ferrero

Sales Associate - Normal Retail Store

Normal, IL · On-site

$15 - $17.43/hr

We have a current opening for a Retail Team Member and are actively reviewing applications. Fannie May, part of the Ferrero family of brands, was founded over 100 years ago with one simple store in ...

Ferrero

Sales Associate - Normal Retail Store

Normal, IL

$15 - $17.43/hr

We have a current opening for a Retail Team Member and are actively reviewing applications. Fannie May, part of the Ferrero family of brands, was founded over 100 years ago with one simple store in ...

Ferrero

Sales Associate - Normal Retail Store

Normal, IL · On-site

$15 - $17.43/hr

We have a current opening for a Retail Team Member and are actively reviewing applications. Fannie May, part of the Ferrero family of brands, was founded over 100 years ago with one simple store in ...

Ace Hardware

Flower Shop Associate

Morton, IL · On-site

$15 - $17/hr

Maintain a welcoming atmosphere inside and outside the store Teamwork & Support * Collaborate with ... Preferred Experience: * 1+ year in retail sales, merchandising, or customer service (preferred but ...

Ace Hardware

Flower Shop Associate

Washington, IL · On-site

$15 - $17/hr

Maintain a welcoming atmosphere inside and outside the store Teamwork & Support * Collaborate with ... Preferred Experience: * 1+ year in retail sales, merchandising, or customer service (preferred but ...

Ace Hardware

Flower Shop Associate

Germantown Hills, IL · On-site

$15 - $17/hr

Maintain a welcoming atmosphere inside and outside the store Teamwork & Support * Collaborate with ... Preferred Experience: * 1+ year in retail sales, merchandising, or customer service (preferred but ...

Ace Hardware

Flower Shop Associate

Morton, IL

$15 - $17/hr

Maintain a welcoming atmosphere inside and outside the store Teamwork & Support * Collaborate with ... Preferred Experience: * 1+ year in retail sales, merchandising, or customer service (preferred but ...

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Retail Store Associate information

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How much do retail store associate jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for retail store associate in Normal, IL is $15.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $16.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Store Associate, and why are they important?

To thrive as a Retail Store Associate, you need strong customer service skills, basic math abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is typically required. Attention to detail, effective communication, and a positive attitude are standout soft skills in this role. These qualities are essential for delivering excellent customer experiences, ensuring accurate transactions, and maintaining efficient store operations.

How does a Retail Store Associate typically contribute to team goals and customer satisfaction on a daily basis?

Retail Store Associates play a vital role in supporting team goals by collaborating closely with colleagues to maintain store organization, restock merchandise, and ensure accurate pricing. On a daily basis, they interact directly with customers, assist with product selection, resolve concerns, and help create a positive shopping experience. Associates often work together to meet sales targets, complete inventory tasks, and uphold store policies, all of which directly impact customer satisfaction and the overall success of the store.

What are Retail Store Associates?

Retail Store Associates are employees who assist customers in a retail environment. Their responsibilities typically include greeting shoppers, helping them find products, answering questions, restocking shelves, operating cash registers, and maintaining a clean and organized store. They play a key role in providing a positive shopping experience and ensuring customer satisfaction. Retail Store Associates may also handle returns, process payments, and assist with inventory management.

What is the difference between Retail Store Associate vs Cashier?

AspectRetail Store AssociateCashier
Primary RoleAssists customers, stocks shelves, maintains store appearanceProcesses transactions, handles payments, issues receipts
Required SkillsCustomer service, product knowledge, communicationCash handling, basic math, customer service
Work EnvironmentRetail store, various departmentsCheckout counters, retail store
Common CertificationsNone typically requiredNone typically required

While both roles are essential in retail, a Retail Store Associate has broader responsibilities including customer assistance and stock management, whereas a Cashier primarily handles transactions at the checkout. Both positions require strong customer service skills and are commonly found in retail environments.

What are the most commonly searched types of Retail Store jobs in Normal, IL? The most popular types of Retail Store jobs in Normal, IL are:
What are popular job titles related to Retail Store Associate jobs in Normal, IL? For Retail Store Associate jobs in Normal, IL, the most frequently searched job titles are:
What job categories do people searching Retail Store Associate jobs in Normal, IL look for? The top searched job categories for Retail Store Associate jobs in Normal, IL are:
What cities near Normal, IL are hiring for Retail Store Associate jobs? Cities near Normal, IL with the most Retail Store Associate job openings:
Retail Store Associate jobs near you

Part-Time Retail Associate

Goodwill of Central Illinois

East Peoria, IL • On-site

$15/hr

Part-time

Posted 3 days ago

Job description

Position Status: Part-Time
Hourly Rate: $15.00
Location/Address: 210 S Main ST East Peoria IL 61611
The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location. The titles of the various jobs the Retail Associate may be called upon to learn and work include: Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, e-Books Producer, and Rack or Cart Runner.
Example Duties and Activities
Cashier:
  • Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols.
  • Provides general information about Goodwill programs to educate customers and answer questions. Directs all higher-level questions to the appropriate associate or manager.
  • Maintains cleanliness of the sales floor (purge, size, run racks, and merchandise).

Textiles or Wares Producer:
  • Sorts product to identify quality and value (checks for holes, missing buttons, defective zippers, or stains and cleans as needed) and properly barbs, tags, and hangs textiles or wares. Sort textiles (curating for quality).
  • Produces 100 items per hour for wares/85 items per hour for textiles adhering to Goodwill's pricing standards and updating daily production tracking sheet.
  • Occasionally uses a pallet jack and regularly uses a conveyor belt.

Donation Door Attendant:
  • Accepts donations from customers and maintains a clean and clear donation door.
  • Quickly and accurately sorts products and distributes them to appropriate areas.
  • Maintains an efficient working area by ensuring the backroom is clean and organized (all boxes labeled, everything in its place, and a place for everything).
  • Loads and unloads trucks as needed and regularly uses heavy equipment, including a pallet jack, double stacker, floor scrubber, and hydraulic lift.

eCommerce Producer:
  • Develops a keen eye to identify and secure items of value for ClickGoodwill.
  • Stays informed of the market value of merchandise through eBay and other Internet shopping sites to properly tag, itemize, and secure items in totes for ClickGoodwill and educates team of eCommerce high ticket items.
  • Properly, efficiently and carefully pack curated products onto pallets, wraps, and ships totes to ClickGoodwill to meet the store budget regarding totes shipped per week.

e-Books Producer:
  • Scans books received by the store and decides what is sent to ClickGoodwill or displayed at the store location to meet the store budget.
  • Prints inventory sheets and packs, seals, and ships totes for ClickGoodwill.
  • Identifies top sellers and manages a clean, organized, in-store sales-effective display.

Rack and Cart Runner:
  • Checks each rack/cart to ensure quality and value.
  • Properly sizes, merchandises, and purges the sales floor.
  • Maintains a clean and orderly sales floor, puts away carts, and stocks shelves.
  • Runs one textile rack/wares cart per 15 minutes and updates daily production tracking sheet.

Required Competencies
  • Degree and Credential Requirements- NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
  • Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.
  • Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.
  • Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill's values.
  • Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness.
  • Time Management - Manages one's own time and the time of others effectively.

Preferred Competencies
  • Technical Knowledge - Has familiarity with computers and relevant software including basic computer and Internet navigation skills.
  • Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.
  • Mathematical Aptitude - Develops and applies mathematical thinking in order to solve a range of problems in everyday situations.
  • Critical Thinking - Uses judgment and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Other Requirements
Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
  • Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10-50 pounds.
  • Can manage frequent exposure to moderate noise and temperature variations.

Benefits: Part-time employees may participate in a comprehensive benefits program that includes:
  • Employee Assistance Program (EAP) and free Mental Health Counseling Services
  • Robust discount and wellness programming
  • Financial education program
  • Sabbatical leave
  • Daily pay options available

Mission and Values: click here (for IN) and here (for IL)
Goodwill is an EEO Employer/Vet/Disabled
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