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Retail Shop Manager Jobs in Ridgewood, NY (NOW HIRING)

Kendra Scott

Shop Manager

Manhattan, NY · On-site

... retail presence across the country. Position Overview As the Shop Manager, you are the primary ... leader of a Kendra Scott shop-in-shop located within one of our major wholesale partners. You own ...

Kendra Scott

Shop Manager

Manhattan, NY · On-site

... retail presence across the country. Position Overview As the Shop Manager, you are the primary ... leader of a Kendra Scott shop-in-shop located within one of our major wholesale partners. You own ...

New

Drybar Shops

Assistant Shop Manager

Summit, NJ

Overview Assistant Shop Manager - Drybar Department: Sales Operations Reports To: Shop Manager ... Lead retail initiatives, product launches, and upselling strategies. * Develop initiatives that ...

Drybar Shops

Assistant Shop Manager

Summit, NJ · On-site

Overview Assistant Shop Manager - Drybar Department: Sales Operations Reports To: Shop Manager ... Lead retail initiatives, product launches, and upselling strategies. * Develop initiatives that ...

Drybar Shops

Drybar Shops

Summit, NJ · On-site

Assistant Shop Manager - Drybar Department: Sales Operations Reports To: Shop Manager / Area ... Lead retail initiatives, product launches, and upselling strategies. * Develop initiatives that ...

The RealReal

Shop Manager, Stores

Brooklyn, NY · On-site

$101K - $130K/yr

About The Role The Shop Manager, Stores (Store Manager) is responsible for managing the values and ... Experience working with a commissioned sales or retail organization and/or operationally intensive ...

Ben & Jerrys CT/RI/NJ

Assistant Manager

Hoboken, NJ · On-site

$20 - $24/hr

Real growth path (yes, Shop Manager is the goal) * Work for a brand that actually stands for something You Bring * Leadership or supervisory experience (food/retail = bonus points) * Strong ...

Ben & Jerrys CT/RI/NJ

Assistant Manager

Ridgewood, NJ · On-site

$20 - $24/hr

Real growth path (yes, Shop Manager is the goal) * Work for a brand that actually stands for something You Bring * Leadership or supervisory experience (food/retail = bonus points) * Strong ...

Drybar Shops

Drybar Shops

Manhattan, NY · On-site

$22/hr

Monitor shop inventory: regularly check back bar and retail supplies, place orders when needed to meet supply level standards. * Work closely with your Area Manager to maximize the shops financial ...

Drybar Shops

Drybar Shops

Roslyn Heights, NY · On-site

$22/hr

Monitor shop inventory: regularly check back bar and retail supplies, place orders when needed to meet supply level standards. * Work closely with your Area Manager to maximize the shops financial ...

Drybar Shops

Drybar Shops

Manhattan, NY · On-site

$22/hr

Monitor shop inventory: regularly check back bar and retail supplies, place orders when needed to meet supply level standards. * Work closely with your Area Manager to maximize the shops financial ...

Drybar Shops

Drybar Shops

Manhattan, NY · On-site

$22/hr

Monitor shop inventory: regularly check back bar and retail supplies, place orders when needed to meet supply level standards. * Work closely with your Area Manager to maximize the shops financial ...

Drybar Shops

Drybar Shops

Manhattan, NY · On-site

$22/hr

Monitor shop inventory: regularly check back bar and retail supplies, place orders when needed to meet supply level standards. * Work closely with your Area Manager to maximize the shops financial ...

Drybar Shops

Drybar Shops

Manhattan, NY · On-site

$22/hr

Monitor shop inventory: regularly check back bar and retail supplies, place orders when needed to meet supply level standards. * Work closely with your Area Manager to maximize the shops financial ...

Drybar Shops

Drybar Shops

Manhattan, NY · On-site

$22/hr

Monitor shop inventory: regularly check back bar and retail supplies, place orders when needed to meet supply level standards. * Work closely with your Area Manager to maximize the shops financial ...

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Retail Shop Manager information

See Ridgewood, NY salary details

$11

$23

$36

How much do retail shop manager jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for retail shop manager in Ridgewood, NY is $23.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $27.31 per hour, depending on experience, location, and employer.

What does a retail shop manager do?

A Retail Shop Manager oversees the daily operations of a retail store, ensuring it runs smoothly and efficiently. Their responsibilities typically include managing staff, monitoring inventory, handling customer service issues, and meeting sales targets. They also ensure that the store is well-presented, merchandise is displayed effectively, and company policies are followed. Retail Shop Managers often play a key role in hiring and training employees, as well as implementing marketing strategies to boost sales.

What are the key skills and qualifications needed to thrive as a retail shop manager?

To thrive as a Retail Shop Manager, you need strong leadership, sales expertise, inventory management, and typically a background in retail or business administration. Familiarity with point-of-sale (POS) systems, inventory tracking software, and often certifications in retail management or customer service are important. Exceptional communication, problem-solving skills, and the ability to motivate teams distinguish standout managers. These abilities are crucial for driving sales, maintaining efficient operations, and ensuring customer satisfaction in a competitive retail environment.

What are some common challenges faced by retail shop managers, and how can they be effectively managed?

Retail Shop Managers often encounter challenges such as staff scheduling, inventory management, and maintaining high levels of customer satisfaction. Balancing operational demands with team motivation requires strong communication and organizational skills. Effective managers use data-driven inventory systems, foster a positive work environment, and implement regular training to address these challenges. Being adaptable and proactive in problem-solving helps ensure smooth daily operations and supports overall store success.

What is the difference between Retail Shop Manager vs Retail Assistant Manager?

AspectRetail Shop ManagerRetail Assistant Manager
ResponsibilitiesOversees store operations, manages staff, handles customer issues, and drives sales strategies.Supports the shop manager, assists with daily operations, supervises staff, and ensures customer satisfaction.
Required SkillsLeadership, sales knowledge, customer service, and organizational skills.Customer service, teamwork, basic sales skills, and operational support.
Work EnvironmentIn-store management, interacting with staff and customers daily.

The Retail Shop Manager holds primary responsibility for store performance and staff management, while the Retail Assistant Manager supports these functions. Both roles require strong customer service and operational skills, but the manager has a broader scope of decision-making and leadership.

How much do retail shop managers earn?

Retail shop managers typically earn an average annual salary ranging from $40,000 to $70,000, depending on factors such as location, store size, and experience. Salaries can be higher with additional responsibilities or certifications in retail management. Compensation often includes bonuses and benefits based on performance and store profitability.

Is a retail shop manager a stressful job?

A retail shop manager role can be stressful due to responsibilities such as overseeing staff, managing sales targets, and handling customer complaints. The job often requires multitasking, problem-solving, and working during extended hours, especially during busy periods or holidays.

What are the most commonly searched types of Retail Shop jobs in Ridgewood, NY?

The most popular types of Retail Shop jobs in Ridgewood, NY are:

What cities near Ridgewood, NY are hiring for Retail Shop Manager jobs?

Cities near Ridgewood, NY with the most Retail Shop Manager job openings:

Retail Shop Manager jobs near you
Infographic showing various Retail Shop Manager job openings in Ridgewood, NY as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $48,724 per year, or $23.4 per hour.

Shop Manager

Kendra Scott

Manhattan, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Kendra Scott rating

6.5

Company rating: 6.5 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

19th of 30 rated jewelry retailers

Job description


Shop Manager - Macy's Herald Square New York, NY
About Kendra Scott
We are a fashion-lifestyle brand of big dreams, colorful confidence, and inspired design. Founded on Family, Fashion, and Philanthropy, we believe our employees and customers are the heart and soul of our brand-and that giving back is the truest form of success. Fashion meets innovation in the design of our two state-of-the-art facilities in the heart of Austin, Texas, and extends into our growing retail presence across the country.
Position Overview
As the Shop Manager, you are the primary leader of a Kendra Scott shop-in-shop located within one of our major wholesale partners. You own the performance and daily operations of the shop, bringing the Kendra Scott brand to life while creating a seamless experience within the host store environment.
You will lead and develop the shop team, drive sales and key performance indicators, maintain exceptional visual and operational standards, and build strong partnerships with department store leadership and associates. Your ability to influence, collaborate, and create meaningful connections will be essential to growing the business and increasing brand awareness.
Most importantly, you and your team will represent the Kendra Scott culture uniquely and positively while delivering an unforgettable WOW experience to every customer.
Your Responsibilities
  • You're Customer Focused: You model, teach, and coach WOW service with a "customer is our boss" mentality. You ensure every customer feels welcomed, valued, and connected to the Kendra Scott brand-whether they specifically visit the shop or discover the brand while shopping in the department store. You build lasting relationships and empower your team to create meaningful, personalized experiences.
  • You Own the Business: You take full ownership of the shop's sales performance, customer experience, staffing, operations, and overall results. You develop and execute business plans that drive revenue, conversion, productivity, and other key performance indicators. You analyze reporting and daily sales trends to make timely decisions and identify opportunities for growth.
  • You Lead and Develop Talent: You recruit, onboard, train, coach, and inspire a high-performing shop team. You set clear expectations, provide ongoing feedback, recognize outstanding performance, and hold yourself and others accountable. You create an engaging environment where team members can develop their skills and flourish into their best selves.
  • You Build Strong Department Store Partnerships: You establish collaborative relationships with department store leadership, selling teams, and support partners. You communicate shop priorities, share product and brand knowledge, and engage department store associates as advocates for the Kendra Scott brand. You work across teams to address opportunities, execute initiatives, and deliver a consistent customer experience.
  • You Drive Brand Awareness: You identify opportunities to introduce new customers to Kendra Scott and increase traffic to the shop. You partner with department store teams on events, client outreach, promotions, and other traffic-driving initiatives. You also support philanthropic efforts and community partnerships that reflect our commitment to Family, Fashion, and Philanthropy.
  • You Deliver Operational Excellence: You ensure the shop is consistently ready for business and meets Kendra Scott standards for product presentation, visual merchandising, inventory, cleanliness, and organization. You oversee replenishment, stock management, operational routines, and shrink prevention while complying with applicable Kendra Scott and department store policies and procedures.
  • You Instill Trust: You're a person of your word. You gain the confidence and trust of others through honesty, authenticity, and follow-through. You demonstrate sound judgment, protect company assets, and do the right thing-always.
  • You Communicate Effectively: You articulate clear priorities and provide consistent communication to your team, department store partners, and Kendra Scott leadership. You actively listen, encourage the open expression of ideas, and adapt your communication style to build alignment and inspire action.
  • You Collaborate and Influence: You understand that leading a shop-in-shop requires partnership and influence. You bring people together, share ideas, and leverage the skills and knowledge of both Kendra Scott and department store teams to achieve common goals.
  • You're Action Oriented: You approach opportunities and challenges with urgency, energy, and enthusiasm. You proactively identify solutions, follow through on commitments, and make real-time decisions that positively affect the shop's performance and customer experience.
  • You Are Nimble: You thrive in a dynamic retail environment and adjust quickly to changing business needs, customer traffic, and department store priorities. You remain curious, flexible, and open to new approaches.
  • You Display Courage: You understand that leadership requires the courage to address difficult situations and advocate for the business, your team, and the customer. You care personally about people while challenging them directly to achieve great results.
  • You Ensure Accountability: You take responsibility for your decisions, actions, and business results. You establish clear expectations, monitor progress, address performance opportunities, and foster a culture of ownership, feedback, and problem-solving.
  • You Make Good Decisions: You balance analysis, experience, and judgment to make effective decisions. You remain calm under pressure and know when to move forward, even when information is incomplete.

Minimum Requirements
  • Must be at least 18 years of age
  • Ability to lift and move at least 50 pounds
  • Ability to bend, squat, twist, and reach
  • Ability to stand and/or walk for at least six hours per shift
  • Ability to work a flexible schedule based on business and department store needs, including evenings, weekends, holidays, and peak retail periods

Our Ideal Candidate Will Have
  • A bachelor's degree or equivalent combination of education and relevant work experience
  • Previous leadership experience in retail management; experience leading a shop-in-shop, concession, specialty retail shop, or department store business is strongly preferred
  • Demonstrated ability to own a business, drive sales, and improve key retail performance indicators
  • Experience recruiting, training, coaching, and developing a high-performing team
  • Strong relationship-building and influencing skills, with the ability to achieve results through cross-functional partnerships
  • Excellent organization, attention to detail, priority-setting, and time-management skills
  • Experience executing visual merchandising, inventory management, events, and operational routines
  • Confidence operating independently while maintaining consistent communication with leaders and partners
  • Strong connections with local organizations, community partners, or client networks that can help drive traffic and brand awareness
  • A passion for Kendra Scott and what our brand represents: Family, Fashion, and Philanthropy

Kendra Scott is an equal opportunity employer and values diversity at our company.
Compensation Information
The hourly pay for this role ranges from $23.50 to $35.25 hourly. If selected for this role, salary may vary based on various factors, including the store's geographical location. The role is also eligible for an incentive plan.
Benefits (as applicable)
  • Employee Discount
  • PTO
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Parental Leave
  • Employer Paid Short Term Disability
  • Fertility & Adoption Assistance
  • Employee Assistance Program
  • 401k

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