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Retail Shop Assistant Jobs in Calgary, AB (NOW HIRING)

Assistant Manager

Calgary, AB · On-site

CA$21.05/hr

... shop. * Support sales goals by staying engaged on the floor and helping the team close the loop ... Leverage retail technology and digital tools to enhance the customer experience, enable associates ...

... shop. * Support sales goals by staying engaged on the floor and helping the team close the loop ... Leverage retail technology and digital tools to enhance the customer experience, enable associates ...

Assistant Manager

Calgary, AB · On-site

CA$20.50/hr

... shop. * Support sales goals by staying engaged on the floor and helping the team close the loop ... Leverage retail technology and digital tools to enhance the customer experience, enable associates ...

Assistant Manager

Calgary, AB · On-site

CA$20.50/hr

... shop. * Support sales goals by staying engaged on the floor and helping the team close the loop ... Leverage retail technology and digital tools to enhance the customer experience, enable associates ...

Help customers shop, locate products, and provide them with solutions * Provide a fast and friendly ... Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes ...

Help customers shop, locate products, and provide them with solutions * Provide a fast and friendly ... Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes ...

Help customers shop our store and be able to find what they're looking for. Provide a safe, clean ... Be a resource to assist and train other Team Members * Support and assist Framing Manager in ...

Help customers shop our store and be able to find what they're looking for. Provide a safe, clean ... Acknowledge customers, help locate product and provide solutions * Assist with Omni channel ...

Deliver friendly customer service by helping customers shop at our store and find what they're ... Educate customer on Voice of Customer (VOC) survey. * Assist with Omni channel processes, including ...

Major Activities * Assist Store Manager in leading and managing adherence to Standard Operating ... Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of ...

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Retail Shop Assistant information

What is a retail shop assistant?

Retail Shop Assistants are frontline employees who help customers in stores by answering questions, finding products, and ensuring a positive shopping experience. They may also handle cash registers, restock shelves, maintain store cleanliness, and help with inventory management. Retail Shop Assistants play a key role in customer service and often act as the face of the store, providing information and resolving any issues that arise during shopping.

What are the key skills and qualifications needed to thrive as a retail shop assistant, and why are they important?

To thrive as a Retail Shop Assistant, you need strong customer service skills, basic math abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Excellent communication, patience, and teamwork are important soft skills that help in building rapport with customers and colleagues. These skills and qualities ensure efficient store operations, customer satisfaction, and contribute to achieving sales goals.

What are some common challenges faced by retail shop assistants, and how can they be successfully managed?

Retail shop assistants often face challenges such as managing high customer volumes during peak hours, addressing diverse customer needs, and handling occasional difficult interactions. Successful management of these challenges typically involves strong communication skills, adaptability, and teamwork. Many stores offer training and a supportive environment where colleagues and supervisors provide guidance, helping assistants develop effective problem-solving strategies and a positive customer service approach.

What is the difference between Retail Shop Assistant vs Cashier?

AspectRetail Shop AssistantCashier
Primary RoleAssists customers, stocks shelves, and maintains store appearanceProcesses transactions and handles payments at checkout
Required SkillsCustomer service, communication, product knowledgeAccuracy, cash handling, basic math skills
Work EnvironmentSales floor, customer interactionCheckout counter, point-of-sale systems
Common CertificationsNone typically required, but customer service experience helpfulNone typically required, but cash handling experience beneficial

While both roles are essential in retail, a Retail Shop Assistant provides broader customer support and store assistance, whereas a Cashier focuses primarily on transaction processing at the checkout. Understanding these differences helps job seekers identify the right position based on their skills and interests.

Is retail shop assistant a stressful job?

Retail shop assistants often work in fast-paced environments that can be physically and mentally demanding, especially during busy periods or holidays. The job requires good customer service skills, multitasking, and handling difficult situations, which can contribute to stress levels. However, stress varies depending on the individual, store environment, and workload management.

What do you do as a retail shop assistant?

A retail shop assistant is responsible for helping customers find products, providing information, and processing transactions at the checkout. They also restock shelves, maintain store cleanliness, and ensure a positive shopping experience. Good communication skills and basic knowledge of point-of-sale systems are important for this role.

What are the most commonly searched types of Retail Shop jobs in Calgary, AB?

The most popular types of Retail Shop jobs in Calgary, AB are:

Infographic showing various Retail Shop Assistant job openings in Calgary, AB as of August 2026, with employment types broken down into 57% Full Time, 41% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Retail Assistant Manager - Full-Time

Maurices

Calgary, AB • On-site

Full-time

Re-posted 23 days ago


Maurices rating

5.6

Company rating: 5.6 out of 10

Based on 256 frontline employees who took The Breakroom Quiz

66th of 104 rated fashion retailers


Job description

Brand Overview:

At maurices, we're all about feel-good fashion for real life. We're committed to our service with style promise and to offering affordable fashion that takes women from workday to weekend-and all of life's adventures in between. With inclusive sizing from 0-24, maurices is known for versatile styles across key categories like denim, dresses, tops, and more.

We've been doing this since 1931, and today you'll find us in over 800 communities across North America and online at maurices.com. At maurices, it's more than clothes - it's where fun, friendship and fashion come together!

Ready to help bring feel good fashion for real life to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!

This is an evergreen requisition used to build a pipeline of candidates for future openings. While this posting for a Retail Assistant Manager - Full-Time at our M4145 - Westgate Home Centre -maurices remains open year-round, actual hiring needs may vary. Applications will be reviewed on a rolling basis, and candidates may be contacted as positions become available.

Position Overview:

Whatyou'lldo:

The Assistant Store Managerassistsin the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. You will be supported in developing leadership skills to help build your career path. As a sales lead, the assistant manager interacts with customers on a regular basis leading the customer experience with the store team. The assistant manager strategizes to achieve team sales goals and as a key holder are involved in efficiently and accurately executing maurices Standard Operating Practices (SOPs), such as opening and closing the store.

Whatyou'llget in return:

  • A flexible work schedule

  • Working with a team that believes in our 'Work Smart and Have Fun' Value

  • A growth-minded atmosphere in a positive and supportive environment

  • A 40% discount

  • Well-rounded benefits offering; including mental, physical, and health resources

Position Requirements:

Assistant Manager candidates must have:

  • 1 year of customer service experiencerequired. Supervisory experience preferred.

  • Ability to foster a team while creating a positive working environment

  • Experience in training and directing others

  • Ability to take initiative and participate in making decisions

  • Demonstrated ability to achieve goals

  • Computerproficiency

  • Ability to work a flexible schedule

Assistant Manager applicants must be at least 18 years of age.

The above information has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties,responsibilitiesand qualificationsrequired ofemployees assigned to thisjob.

All replies confidential - mauricesisan equal opportunity employer.

Location:

M4145 - Westgate Home Centre -mauricesPosition Type:Regular/Full timeEqual Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels.  It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law.  We do not discriminate in any of our employment policies and practices.  All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. 

The Company welcomes applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the application process. 

Note to Applicants:  Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law. 


What Maurices employees say

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About Maurices

Sourced by ZipRecruiter

Maurices is a world-class specialty retailer that caters to young-at-heart fashionistas in small towns. Rated by Forbes Magazine in 2010 as one of the top 10 Employers in Retail, we pride ourselves on our excellent training programs and the consistent feedback we get from our associates who love to work here. We genuinely care about our customers, our communities, our associates, our business partners, and our results.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Duluth, MN, US

Year founded

1931