Job Summary We are seeking a Retail Food Service Manager with a strong frontofhouse background , ideally from a higherend fast casual or similar highvolume retail dining environment . Experience in ...
Job Summary We are seeking a Retail Food Service Manager with a strong frontofhouse background , ideally from a higherend fast casual or similar highvolume retail dining environment . Experience in ...
Job Summary We are seeking a Retail Food Service Manager with a strong front‑of‑house background , ideally from a higher‑end fast casual or similar high‑volume retail dining environment
Job Summary We are seeking a Retail Food Service Manager with a strong front‑of‑house background , ideally from a higher‑end fast casual or similar high‑volume retail dining environment
Job Summary We are seeking a Retail Food Service Manager with a strong front-of-house background , ideally from a higher-end fast casual or similar high-volume retail dining environment . Experience ...
Job Summary We are seeking a Retail Food Service Manager with a strong front-of-house background , ideally from a higher-end fast casual or similar high-volume retail dining environment . Experience ...
Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games
Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games
Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games
Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games
Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games
Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games
RETAIL SERVICES SPECIALIST
Hartford, CT · On-site
Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games
RETAIL SERVICES SPECIALIST
Hartford, CT · On-site
Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games
Retail Account Manager (RAM) - NRS & Retail Services
Springfield, MA · On-site
$31K/yr
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. * Manage an Assigned Route: Develop and execute a ...
Quick apply
Retail Account Manager (RAM) - NRS & Retail Services
Springfield, MA · On-site
$31K/yr
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. * Manage an Assigned Route: Develop and execute a ...
Retail Account Manager (RAM) - NRS & Retail Services
Springfield, MA · On-site
$31K/yr
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. * Manage an Assigned Route: Develop and execute a ...
Retail Account Manager (RAM) - NRS & Retail Services
Springfield, MA · On-site
$31K/yr
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. * Manage an Assigned Route: Develop and execute a ...
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. * Manage an Assigned Route: Develop and execute a ...
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. * Manage an Assigned Route: Develop and execute a ...
Retail Merchandiser
Otis, MA · On-site
$17.25/hr
Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 ... Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing ...
Retail Merchandiser
Otis, MA · On-site
$17.25/hr
Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 ... Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing ...
Retail Merchandiser
Becket, MA · On-site
$17.25/hr
Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 ... Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing ...
Retail Merchandiser
Becket, MA · On-site
$17.25/hr
Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 ... Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing ...
Retail Merchandiser
Becket, MA · On-site
$17.25/hr
Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 ... Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing ...
Retail Merchandiser
Becket, MA · On-site
$17.25/hr
Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 ... Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing ...
Retail Merchandiser
Chicopee, MA · On-site
$16.50/hr
Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 ... Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing ...
Retail Merchandiser
Chicopee, MA · On-site
$16.50/hr
Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 ... Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing ...
Retail Merchandiser
Charlton, MA · On-site
$18/hr
Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 ... Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing ...
Retail Merchandiser
Charlton, MA · On-site
$18/hr
Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 ... Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing ...
Retail Merchandiser
Chicopee, MA · On-site
$16.50/hr
Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 ... Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing ...
Retail Merchandiser
Chicopee, MA · On-site
$16.50/hr
Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 ... Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing ...
Retail Merchandiser
$17.25/hr
Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 ... Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing ...
Retail Merchandiser
$17.25/hr
Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 ... Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing ...
Retail Merchandiser
Otis, MA · On-site
$17.25/hr
Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 ... Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing ...
Retail Merchandiser
Otis, MA · On-site
$17.25/hr
Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 ... Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing ...
Retail Merchandiser
Holyoke, MA · On-site
$16.50/hr
Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 ... Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing ...
Retail Merchandiser
Holyoke, MA · On-site
$16.50/hr
Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 ... Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing ...
Retail Merchandiser
$17.25/hr
Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 ... Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing ...
Retail Merchandiser
$17.25/hr
Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 ... Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing ...
Retail Services Manager information
See Springfield, MA salary details
$11.66 - $13.85
2% of jobs
$13.85 - $16.03
6% of jobs
$17.70 is the 25th percentile. Wages below this are outliers.
$16.03 - $18.22
22% of jobs
$18.22 - $20.41
15% of jobs
The median wage is $21.11 / hr.
$20.41 - $22.59
15% of jobs
$22.59 - $24.78
12% of jobs
$25.53 is the 75th percentile. Wages above this are outliers.
$24.78 - $26.97
9% of jobs
$26.97 - $29.15
10% of jobs
$29.15 - $31.34
5% of jobs
$31.34 - $33.53
3% of jobs
$33.53 - $35.71
1% of jobs
$11
$23
$35
How much do retail services manager jobs pay per hour?
As of Sep 13, 2026, the average hourly pay for retail services manager in Springfield, MA is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $26.97 per hour, depending on experience, location, and employer.
What does a retail services manager do?
A Retail Services Manager oversees the daily operations of retail stores or departments, ensuring that customer service standards are met and sales goals are achieved. They are responsible for managing staff, handling customer complaints, maintaining inventory, and implementing company policies. Additionally, they analyze sales trends, coordinate promotions, and work to enhance the overall customer experience. Their role is critical in driving store profitability and maintaining a positive work environment for employees.
What are the key skills and qualifications needed to thrive as a retail services manager?
To thrive as a Retail Services Manager, you need strong leadership abilities, experience in sales and customer service, and typically a background in business or retail management. Familiarity with point-of-sale (POS) systems, inventory management software, and reporting tools is highly valuable. Exceptional interpersonal skills, problem-solving, and the ability to motivate teams help set top performers apart in this role. These skills are crucial for ensuring store profitability, delivering excellent customer experiences, and leading teams effectively in a competitive retail environment.
What are some common challenges faced by a retail services manager, and how can they be addressed?
Retail Services Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing diverse teams, and adapting to rapidly changing retail trends. Addressing these challenges involves maintaining clear communication with staff, staying up-to-date with industry best practices, and implementing effective training programs. Building strong relationships with both employees and customers helps foster a positive environment, while being proactive about problem-solving ensures smooth daily operations.
What is the difference between Retail Services Manager vs Retail Store Supervisor?
| Aspect | Retail Services Manager | Retail Store Supervisor |
|---|---|---|
| Responsibilities | Oversees multiple store operations, manages customer service policies, and develops service strategies | Manages daily store activities, supervises staff, and ensures sales targets are met |
| Credentials | Typically requires experience in retail management, customer service skills, and sometimes a degree | Usually requires retail experience and strong leadership skills |
| Work Environment | Corporate office and multiple retail locations | Primarily on-site at a specific retail store |
| Industry Usage | Commonly used in retail chains and service-oriented retail businesses | Used in individual retail stores and smaller retail outlets |
The Retail Services Manager focuses on strategic oversight and improving customer service across multiple locations, while the Retail Store Supervisor handles daily store operations and staff management. Both roles require retail experience, but the manager position typically involves broader responsibilities and higher-level planning.
DINING RETAIL SERVICES MANAGER
Hartford, CT
Compass Group
• Catering • 10K+ employees10,000+ employees
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 22 hours ago
Compass Group rating
6.4
Based on 1,101 frontline employees who took The Breakroom Quiz
Job description
Salary: 54,000 - 59,000 / year based on experience
Other Forms of Compensation: Flexible Paid Time Off, Benefits, 401K, Training
Pay Grade: 10
Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafes to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation's largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare's Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.
Job Summary
We are seeking a Retail Food Service Manager with a strong frontofhouse background, ideally from a higherend fast casual or similar highvolume retail dining environment. Experience in retail marketing and some exposure to catering operations is highly preferred. Looking for an individual who excels in customerfacing leadership, guest engagement, and polished retail service execution.
In this role, the Retail Food Service Manager supports the success of the healthcare retail foodservice operation by ensuring an exceptional guest experience, maintaining compliance with Health Department regulations, and upholding both client and company standards. This position plays a key role in motivating, training, and developing staff to consistently achieve operational objectives and deliver highquality service to customers and the healthcare community.
Essential Duties and Responsibilities
- Oversee daytoday retail foodservice operations to ensure smooth, efficient service.
- Lead frontofhouse teams, ensuring highquality customer interactions and service standards.
- Plan and supervise special functions and promotional or marketingdriven events.
- Manage cash handling procedures, cash controls, and payroll documentation.
- Participate in recruiting, hiring, training, and developing frontline team members.
- Ensure compliance with client expectations, Health Department guidelines, and company policies.
- Complete all required daily, weekly, and monthly operational reports.
- Support retail marketing initiatives to increase sales, customer engagement, and satisfaction.
- Perform additional duties as assigned.
Qualifications
- Minimum 2 years of retail foodservice operational management experience.
- Experience in fast casual dining, restaurants, hotels, corporate dining, education, military, healthcare, or similar foodservice environments.
- Frontofhouse leadership experience in a highvolume setting strongly preferred.
- Retail marketing experience is preferred.
- Experience with cashbased retail operations and financial controls.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and general computer applications.
- Associate degree preferred.
Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Morrison Healthcare are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
Req ID: 1561621
Morrison Healthcare
AMY S MILLER
[[req_classification]]
What Compass Group employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Compass Group
Sourced by ZipRecruiter
Industry
Catering, food services and drinking places, health care and social assistance, hospitality services and performing arts, spectator sports and event promotion
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US