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Retail Service Associate Jobs in Texas (NOW HIRING)

Job Summary The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go ...

Job Summary The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go ...

Job Summary The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go ...

Job Summary The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go ...

Service Associate

Richland Hills, TX

$13.75 - $18.25/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Process payments for memberships, classes, and retail items. * Follow safety protocols and ...

Service Associate

Houston, TX

$15 - $20/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Process payments for memberships, classes, and retail items. * Follow safety protocols and ...

Service Associate

Houston, TX

$15 - $20/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Process payments for memberships, classes, and retail items. * Follow safety protocols and ...

$14.75 - $19.75/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Process payments for memberships, classes, and retail items. * Follow safety protocols and ...

Service Associate

Desoto, TX

$15.50 - $20.50/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Process payments for memberships, classes, and retail items. * Follow safety protocols and ...

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Showing results 1-20

Retail Service Associate information

See Texas salary details

$9

$14

$17

How much do retail service associate jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for retail service associate in Texas is $14.21, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $15.19 per hour, depending on experience, location, and employer.

Why is Gen Z struggling to get jobs?

Retail Service Associates often face challenges in securing jobs due to high competition, limited entry-level positions, and evolving skill requirements such as digital literacy and customer service skills. Additionally, factors like minimum age restrictions and the impact of economic shifts can affect employment opportunities for Gen Z candidates.

What is a retail service associate job description?

A retail service associate is responsible for assisting customers, processing transactions, stocking shelves, and maintaining the sales area. They often use point-of-sale systems and need good communication and customer service skills to ensure a positive shopping experience.

What does a retail associate do?

A retail service associate is responsible for assisting customers, operating cash registers, stocking shelves, and maintaining the store's appearance. They provide product information, handle transactions, and ensure a positive shopping experience, often working in a fast-paced environment that requires good communication and customer service skills.

What job makes $10,000 a month without a degree?

A Retail Service Associate typically does not earn $10,000 a month without additional factors such as commission, bonuses, or overtime. High earnings in retail roles are usually achieved through management positions, sales incentives, or working in high-end luxury stores, but such income levels are uncommon for entry-level retail associates without specialized skills or experience.

What is the difference between Retail Service Associate vs Cashier?

AspectRetail Service AssociateCashier
Primary RoleAssist customers, manage product inquiries, and support salesHandle transactions, scan items, and process payments
Required SkillsCustomer service, communication, product knowledgeCash handling, basic math, POS operation
Work EnvironmentRetail stores, customer-facing rolesCheckout counters, retail stores
Common CertificationsNone typically requiredCash handling certification optional

While both roles are customer-facing in retail, Retail Service Associates focus on assisting customers and supporting sales, whereas Cashiers primarily handle transactions at the checkout. Understanding these differences helps job seekers find the right position aligned with their skills and interests.

What cities in Texas are hiring for Retail Service Associate jobs? Cities in Texas with the most Retail Service Associate job openings:
Infographic showing various Retail Service Associate job openings in Texas as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $29,554 per year, or $14.2 per hour.
Xfinity Retail Service Associate

Xfinity Retail Service Associate

Comcast

Houston, TX

$18.56/hr

Full-time

Posted 3 days ago


Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.

Job Description

Primary Responsibilities - Mobile Focused

Mobile Activations & Customer Education

  • Provide a white-glove experience activating new devices or BYOD to the network.

  • Guide customers through tablet setup and connectivity options.

  • Support activation and pairing of wearable devices for seamless use.

  • Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue.

  • Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource.

  • Demonstrate basic features and capabilities of devices to increase customerconfidence.

Mobile Escalations

  • Troubleshoot and resolve complex device or service issues.

  • Assistcustomers in securing accounts, replacing lost or stolen devices, and navigating access recovery.

  • Use advanced tools to manage escalations.

Mobile Support

  • Assistcustomers with transferring contacts, emails, and media.

  • Provide password resets withappropriate credentialverification.

  • Activate and configure SIM oreSIMfor device connectivity.

  • Perform in-depth diagnostics toidentifyand resolve issues.

  • Process returns or exchanges in compliance with company policies.

  • Assistwith warranty claims and replacement processes.

  • Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible.

  • On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, andidentifyingopportunities to upsell accessories or add-ons.

Secondary Responsibilities - When No Primary Actions Occur or on Red Floor

Customer Check-In

  • Provide hands-on demonstrations of devices and features to enhance value.

Operations

  • Support store resets for proper merchandising and operational readiness.

  • Maintain visual standards and product placement foroptimalcustomer experience.

  • Inspect back-of-house to ensure clean, secure, and properly placed inventory.

Express Transactions

  • Facilitate quick device swaps for customers.

  • Process equipment returns efficiently while ensuring compliance.

Expectations for All Employees

  • Understand and follow the Comcast Operating Principles.

  • Own the customer experience and promote digital options at every touchpoint.

  • Be an enthusiastic learner and advocate of Comcast products, services, and digital tools.

  • Win as a team through collaboration and openness tonew ideas.

  • Participate in the Net Promoter System: huddles, callbacks, and feedback loops.

  • Drive results and operational excellence.

  • Foster and support a culture of inclusion.

  • Do what's right for customers, teammates, communities, andinvestors.

Disclaimer

This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications.

Skills

Communication, Customer-Focused, Professional Integrity, Resilience, Self Motivation, Teamwork, Workplace Organization

Compensation

Base Pay: $18.56

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

High School Diploma / GED (Required)

Certifications (if applicable)

Relevant Work Experience

0-2 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.