ZipRecruiter

Log In

1

Retail Sales Floor Associate Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsRetail JobsRetail Sales JobsRetail Sales Associate JobsRetail Sales Floor Associate Jobs

Retail Sales Floor Associate information

See salary details

$9

$15

$20

How much do retail sales floor associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for retail sales floor associate in the United States is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.59 per hour, depending on experience, location, and employer.

What does a retail sales floor associate do?

A Retail Sales Floor Associate is responsible for assisting customers on the sales floor, answering questions about products, restocking merchandise, maintaining store cleanliness, and processing transactions at the register. They play a key role in providing a positive shopping experience by offering product recommendations and ensuring shelves are organized and well-stocked. Additionally, they may help with inventory checks, displays, and handling returns or exchanges. Strong communication and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a retail sales floor associate?

To thrive as a Retail Sales Floor Associate, you need strong customer service skills, basic math abilities, and usually a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment devices is typically required. Excellent communication, teamwork, and problem-solving skills set top associates apart in engaging with customers and supporting colleagues. These skills ensure efficient operations, positive customer experiences, and contribute directly to store sales and reputation.

What are some common challenges retail sales floor associates face, and how can they effectively manage them?

Retail Sales Floor Associates often encounter challenges such as managing high customer volumes during peak hours, handling difficult customer interactions, and balancing multiple tasks like restocking and assisting shoppers. Effective time management, maintaining a positive attitude, and clear communication with team members can help address these challenges. Many stores also provide training and support to help associates develop strong customer service and problem-solving skills, making the work environment collaborative and supportive.

What is the difference between Retail Sales Floor Associate vs Cashier?

AspectRetail Sales Floor AssociateCashier
Primary RoleAssist customers, stock shelves, and promote productsHandle transactions and process payments
Work EnvironmentSales floor, interacting with customers and managing inventoryCheckout counters, cash registers, and point-of-sale systems
Required SkillsCustomer service, product knowledge, communicationBasic math, attention to detail, customer service

While both roles involve customer interaction, a Retail Sales Floor Associate focuses on assisting customers and managing the sales floor, whereas a Cashier primarily handles transactions at the checkout. Both positions require strong customer service skills, but their daily tasks and work environments differ.

Is a retail sales floor associate an entry level job?

Yes, a retail sales floor associate is typically an entry-level position that requires minimal prior experience. It often involves basic customer service, sales, and stocking tasks, making it accessible to those new to the retail industry. Many employers provide on-the-job training for this role.

What cities are hiring for Retail Sales Floor Associate jobs?

Cities with the most Retail Sales Floor Associate job openings:

What states have the most Retail Sales Floor Associate jobs?

States with the most job openings for Retail Sales Floor Associate jobs include:

What are popular job titles related to Retail Sales Floor Associate jobs?

For Retail Sales Floor Associate jobs, the most frequently searched job titles are:

Retail Sales Floor Associate jobs near you

Retail Sales Floor Associate

Lexington, TN

Goodwill Industries of Middle Tennessee
Non-Profits • 1 - 5K employees
Learn more about Goodwill Industries of Middle Tennesseeexternal

$11.50 - $13.25/hr

Full-time

Re-posted 16 days ago

Goodwill Industries Of Middle Tennessee rating

6.8

Company rating: 6.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Job Location

Lexington

Job Summary:

The Retail Sales Floor Associate supports a consistently positive shopper experience by helping maintain a clean, organized, well merchandised, and welcoming store environment during assigned shifts. This role focuses on providing friendly, efficient service through point of sale transactions, sales floor standards, merchandising, and overall store readiness, while following established processes aligned with Goodwill's mission of Changing Lives through Education, Training, and Employment.
Under the direction of store management, this role focuses on consistent task completion and excellent shopper service, supporting sales floor and front-end operations to ensure the store remains clean, organized, and easy to navigate throughout the day, grounded in Goodwill's values of Teamwork, Respect, Uprightness, and Empowerment.

Job Description

Essential Functions

Shopper Experience
  • Support the delivery of a consistently positive shopper experience during assigned shifts by helping maintain a clean, organized, and welcoming store environment.
  • Provide a worldclass shopper experience by Greeting, Respecting, Engaging, Assisting, and Thanking every shopper.
  • Accurately process pointofsale transactions while delivering friendly, efficient service and supporting smooth customer flow at the front end.
  • Support shopready merchandising standards through timely recovery, basic replenishment, and adherence to established presentation guidelines.
  • Maintain cleanliness, organization, and safety across all shopperfacing areas, including registers, aisles, fitting rooms, restrooms, and checkout zones.
  • Assist shoppers with questions, product location, fitting rooms, and checkout needs in a courteous and respectful manner.
  • Support signage placement, price accuracy, fixture organization, and product presentation by following established processes and reporting concerns to store leadership.
Store Readiness & Daily Operations
  • Complete assigned tasks to support overall store readiness, including recovery, merchandising support, and basic housekeeping throughout the shift.
  • Support opening and closing routines assigned to ensure the store is ready to serve shoppers at the beginning and end of each day.
  • Assist with basic backroom, production, or operational support tasks as directed by store leadership.
Compliance, Safety & Operational Standards
  • Follow all company policies, safety guidelines, and operational procedures during assigned shifts.
  • Practice safe work behaviors and report hazards, incidents, or concerns to store management.
  • Follow cashhandling, pricing integrity, and lossprevention procedures to support a safe and compliant shopping environment.
Schedule & Flexibility
  • Maintain a flexible schedule, including evenings, weekends, and holidays.
  • Perform other duties as assigned to support overall store operations.

Minimum Qualifications

Required Skills

Education

  • High School Diploma or equivalent preferred.

Experience

  • Prior retail, customer service, or production experience preferred, but not required.

Knowledge and Skills

  • Ability to deliver friendly, respectful, and helpful shopper service.
  • Ability to follow established processes, procedures, and safety guidelines.
  • Basic math skills and attention to detail for accurate transactions.
  • Ability to stand, walk, bend, and lift as required in a retail environment.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

Preferred Education / Experience / Knowledge & Skills / Certifications & License

  • High School Diploma or equivalent preferred.
  • Previous retail, customer service, or production experience preferred.
  • Experience working in fastpaced, highvolume environments preferred.
  • Prior nonprofit or missionbased retail experience is a plus.
  • Experience operating a pointofsale system or handling cash transactions preferred.
  • Bilingual language skills are preferred.

What Goodwill Industries Of Middle Tennessee employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply