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Retail Operations Jobs in Virginia (NOW HIRING)

PetSmart

Retail Operations Supervisor

Fairfax, VA · On-site

Retail Operations Supervisor About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Alexandria, VA · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart Careers

Retail Operations Manager

Alexandria, VA · On-site

$17.18 - $29.50/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Supervisor

Chester, VA

Retail Operations Supervisor About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Supervisor

Richmond, VA · On-site

Retail Operations Supervisor About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Supervisor

Alexandria, VA · On-site

Retail Operations Supervisor About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Supervisor

Fairfax, VA · On-site

$13.70 - $24.59/hr

Retail Operations Supervisor About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Supervisor

Chester, VA · On-site

Retail Operations Supervisor About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Alexandria, VA · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Supervisor

Richmond, VA · On-site

$13.70 - $24.59/hr

Retail Operations Supervisor About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Supervisor

Richmond, VA

Retail Operations Supervisor About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

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Retail Operations information

See Virginia salary details

$13

$22

$37

How much do retail operations jobs pay per hour?

As of May 31, 2026, the average hourly pay for retail operations in Virginia is $22.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $24.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Retail Operations, and why are they important?

To thrive in Retail Operations, you need strong organizational abilities, inventory management expertise, and a background in retail or business administration. Familiarity with point-of-sale (POS) systems, inventory management software, and retail analytics tools is typically required. Exceptional customer service, leadership, and problem-solving skills help individuals excel in this role. These competencies ensure smooth store operations, drive sales performance, and foster positive customer experiences.

What are the main challenges faced in a Retail Operations role, and how can they be managed effectively?

Retail Operations professionals often face challenges related to inventory management, fluctuating customer demand, and maintaining high levels of team productivity. Effective communication, strong organizational skills, and the ability to quickly adapt to changing situations are crucial for success. Building strong relationships with both frontline staff and suppliers can help address issues proactively, while leveraging technology for real-time inventory tracking and sales analytics supports more informed decision-making. Staying current with industry trends and regularly training staff also contribute to smoother operations and improved customer satisfaction.

What are retail operations?

Retail operations refer to all the activities and processes involved in running a retail store or business efficiently on a day-to-day basis. This includes managing inventory, overseeing staff, optimizing store layout, handling customer service, and ensuring sales targets are met. Effective retail operations are essential for providing a positive shopping experience, maximizing sales, and maintaining profitability. The role often requires strong organizational skills and attention to detail to keep store functions running smoothly.

What is the difference between Retail Operations vs Retail Manager?

AspectRetail OperationsRetail Manager
Primary FocusOverseeing daily store functions, processes, and logisticsManaging staff, sales strategies, and customer service
Required CredentialsOften no specific certifications; experience in retail operations preferredTypically requires management experience and leadership skills
Work EnvironmentStore floors, back-office, logistics areasStore management, team supervision, strategic planning
Employer UsageRetail chains, stores, logistics companiesRetail chains, department stores, supermarkets

Retail Operations focuses on the day-to-day functions and logistics of running a store, while Retail Managers handle team leadership and sales growth. Both roles are essential in retail but differ in scope and responsibilities.

What are the most commonly searched types of Retail Operations jobs in Virginia? The most popular types of Retail Operations jobs in Virginia are:
What are popular job titles related to Retail Operations jobs in Virginia? For Retail Operations jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Retail Operations jobs in Virginia look for? The top searched job categories for Retail Operations jobs in Virginia are:
What cities in Virginia are hiring for Retail Operations jobs? Cities in Virginia with the most Retail Operations job openings:
Retail Operations jobs near you
Infographic showing various Retail Operations job openings in Virginia as of May 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $45,852 per year, or $22 per hour.
Retail Operations Manager

Retail Operations Manager

BayPort Credit Union

Newport News, VA • On-site

Full-time

Posted 9 days ago

BayPort Credit Union rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

POSITION SUMMARY:

The primary purpose of this position is to simplify processes and workflows while ensuring operational excellence to the Retail Banking team.   This includes, but is not limited to content management, data analytics, project management, testing new product and software implementation, as well as, partnering with support departments to create a unified work environment; acting as primary point of contact for operational activities, and performing other duties as requested.

ESSENTIAL FUNCTIONS AND SUPPORTING DUTIES:

  • Develop, update, and maintain policy, procedures, and work instructions for Retail Operations (Branch, Contact Center, and Digital Branch).
  • Manage member experience and share related complaints submitted to NCUA, State Bureau of Financial Institutions and Better Business Bureau.
  • Provide weekly and monthly reporting for Retail Banking Team, Digital Branch and Contact Center to include, but not limited to performance data and metrics; incentive reports, member surveys; and workforce management.
  • Partner with support departments to ensure operational excellence for the day-to-day operations of Branches, Digital Branch, Contact Center and Relief Specialist.
  • Partner with Compliance, Fraud & Audit to ensure operational integrity of branch operations, audits and policies and procedures.
  • Administer customer relationship management tool and related reports.
  • Work with vendors and BayPort team on efficiency initiative to include all departments in gathering critical data to drive continued success.
  • Assist in the management of Vendor Relationships relating to Branch and Contact Center to include coin machines, branch cash deliveries, and the after-hours contact center.
  • Support the community involvement initiative of the credit union by volunteering a minimum of sixteen (16) hours annually, to credit union sponsored/approved charities or organizations.
  • Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

Required Education: Education equivalent to a bachelor’s degree from an accredited college or university; or equivalent work experience.

Required Experience: 8-10 years of experience in retail operations management, preferably within the financial services or credit union industry.

Required Knowledge: Thorough understanding of financial institutions, credit union practices, policies, procedures, and regulations. Understanding of service culture with proven relationship building success. Thorough knowledge of the Company’s products, history, and organizational objectives. 

Skills and Abilities:

  • Ability to adhere to BayPort Credit Union’s Core Values: Integrity, Be Bold, Compassion, Diversity, Innovation, It’s On Me, and One Team.
  • Demonstrated leadership qualities.
  • Strong verbal and written communication skills, to include the ability to clearly communicate job expectations and performance feedback. 
  • Ability to coach, motivate and develop others. 
  • Strong member service skills. 
  • Proficiency in Salesforce and company on-boarding process.   
  • Ability to effectively promote a Sales & Service culture through contest partnering with vendors and bringing fresh ideas.
  • High level of emotional intelligence and professional demeanor.

This job description is not an all-inclusive list of the responsibilities, skills, working conditions or essential functions of this job. Management reserves the right to modify, add or remove essential functions as business needs warrant.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to perform pre-employment substance abuse testing.

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