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Retail Operations Manager Jobs in Virginia (NOW HIRING)

PetSmart Careers

Retail Operations Manager

Alexandria, VA · On-site

$17.18 - $29.50/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Alexandria, VA · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Alexandria, VA · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

Michaels Stores, Inc.

Manage and execute merchandise operations and Omni channel processes * Manage and execute shrink ... Retail management leadership experience Physical Requirements * Ability to remain standing for long ...

Michaels Stores

Retail Operations Manager

Fairfax, VA

Manage and execute merchandise operations and Omni channel processes * Manage and execute shrink ... Retail management leadership experience Physical Requirements * Ability to remain standing for long ...

PetSmart

Retail Operations Supervisor

Fairfax, VA · On-site

Retail Operations Supervisor About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Supervisor

Chester, VA

Retail Operations Supervisor About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Supervisor

Richmond, VA · On-site

Retail Operations Supervisor About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

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Retail Operations Manager information

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$13

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$37

How much do retail operations manager jobs pay per hour?

As of May 31, 2026, the average hourly pay for retail operations manager in Virginia is $22.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $24.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Operations Manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What are some common challenges faced by Retail Operations Managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.

What does a Retail Operations Manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

More about Retail Operations Manager jobs
What are the most commonly searched types of Retail Operations jobs in Virginia? The most popular types of Retail Operations jobs in Virginia are:
What cities in Virginia are hiring for Retail Operations Manager jobs? Cities in Virginia with the most Retail Operations Manager job openings:
Retail Operations Manager jobs near you
Retail Operations Manager

Retail Operations Manager

BayPort Credit Union

Newport News, VA • On-site

Full-time

Posted 9 days ago

BayPort Credit Union rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

POSITION SUMMARY:

The primary purpose of this position is to simplify processes and workflows while ensuring operational excellence to the Retail Banking team.   This includes, but is not limited to content management, data analytics, project management, testing new product and software implementation, as well as, partnering with support departments to create a unified work environment; acting as primary point of contact for operational activities, and performing other duties as requested.

ESSENTIAL FUNCTIONS AND SUPPORTING DUTIES:

  • Develop, update, and maintain policy, procedures, and work instructions for Retail Operations (Branch, Contact Center, and Digital Branch).
  • Manage member experience and share related complaints submitted to NCUA, State Bureau of Financial Institutions and Better Business Bureau.
  • Provide weekly and monthly reporting for Retail Banking Team, Digital Branch and Contact Center to include, but not limited to performance data and metrics; incentive reports, member surveys; and workforce management.
  • Partner with support departments to ensure operational excellence for the day-to-day operations of Branches, Digital Branch, Contact Center and Relief Specialist.
  • Partner with Compliance, Fraud & Audit to ensure operational integrity of branch operations, audits and policies and procedures.
  • Administer customer relationship management tool and related reports.
  • Work with vendors and BayPort team on efficiency initiative to include all departments in gathering critical data to drive continued success.
  • Assist in the management of Vendor Relationships relating to Branch and Contact Center to include coin machines, branch cash deliveries, and the after-hours contact center.
  • Support the community involvement initiative of the credit union by volunteering a minimum of sixteen (16) hours annually, to credit union sponsored/approved charities or organizations.
  • Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

Required Education: Education equivalent to a bachelor’s degree from an accredited college or university; or equivalent work experience.

Required Experience: 8-10 years of experience in retail operations management, preferably within the financial services or credit union industry.

Required Knowledge: Thorough understanding of financial institutions, credit union practices, policies, procedures, and regulations. Understanding of service culture with proven relationship building success. Thorough knowledge of the Company’s products, history, and organizational objectives. 

Skills and Abilities:

  • Ability to adhere to BayPort Credit Union’s Core Values: Integrity, Be Bold, Compassion, Diversity, Innovation, It’s On Me, and One Team.
  • Demonstrated leadership qualities.
  • Strong verbal and written communication skills, to include the ability to clearly communicate job expectations and performance feedback. 
  • Ability to coach, motivate and develop others. 
  • Strong member service skills. 
  • Proficiency in Salesforce and company on-boarding process.   
  • Ability to effectively promote a Sales & Service culture through contest partnering with vendors and bringing fresh ideas.
  • High level of emotional intelligence and professional demeanor.

This job description is not an all-inclusive list of the responsibilities, skills, working conditions or essential functions of this job. Management reserves the right to modify, add or remove essential functions as business needs warrant.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to perform pre-employment substance abuse testing.

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