Retail Operations Jobs in New York (NOW HIRING)

Carlo's Bakery, home of the "Cake Boss" is a world-renowned bakery known for its high-quality, handcrafted desserts and exceptional customer experience. We take pride in our craftsmanship, creativity, and family-oriented culture.Apply todayand become part of the Carlo's Bakery family - where passion, craftsmanship, and teamwork create something truly sweet every day!

Position Summary

Carlo's Bakery is seeking a detail-oriented and proactive Project Manager with experience with food and grocery retailers as well as food service for a manufacturer wholesaler. This individual will be part of a team responsible for overseeing the entire process from onboarding new products to the delivery of the products to the distribution centers of grocery retailers. Analyzing data and forecasting usage will be key components of this role. The candidate will require strong collaboration with our logistics and procurement team to ensure that all orders are fulfilled accurately and delivered to the appropriate distribution centers in a timely manner. This individual should be able to manage a team of (1) to (2) direct reports.

Responsibilities

• Onboarding New Retail Items:Manage data and publish items for new retail products using systems like One World Sync.
• Data Analysis:Draft and submit accurate forecasts for wholesalers finished products for key grocery retail partners according to the retailer's inventory needs.
• Inventory Coordination:Work closely with the logistics team to track inventory levels and ensure the timely replenishment of products from third party distributors.
• Logistics & Distribution Management:Coordinate with retail warehouse teams and distribution centers to ensure that finished products are delivered on time and meet quality standards. Ensure that orders are processed and shipped according to the agreed schedule.
• Problem Resolution:Act as a point of contact for resolving discrepancies or delays in orders and shipments, ensuring that issues are addressed in a timely and efficient manner.
• Documentation & Reporting:Coordinate the maintenance of accurate records of all purchase orders, deliveries, and inventory updates. Provide regular status reports to management.
• Vendor Relations:Communicate effectively with buyers of key grocery retail partners to ensure products are ordered, delivered, and invoiced as expected. Address any issues or questions related to the ordering process.
• Continuous Improvement:Collaborate with the logistics and purchasing teams to identify opportunities for streamlining processes, reducing costs, and improving overall operational efficiency.
• Systems Management: experience working with Walmart systems (Walmart Retail Link)
• Strong Organizational Skills:We are looking for someone who is detail-oriented, can handle multiple tasks at once, and thrives in a fast-paced environment.
• Collaboration & Communication:This position requires excellent communication skills to work effectively with our internal teams and external vendors, ensuring timely deliveries and resolving any issues that may arise.

Qualifications

• Prior experience and background in Wholesale Sales, purchasing, logistics or supply chain management.
• Strong organizational skills and attention to detail.
• Excellent communication and problem-solving abilities.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook); Walmart Retail Link, experience with ERP systems is a plus.
• Knowledge of logistics, inventory management, and distribution processes is a plus.
• You will play a key role in ensuring the smooth and efficient flow of our finished products to Sam's and Walmart distribution centers.
• Coordinating with the logistics team to ensure products are delivered on time to distribution centers and retail warehouses.
• Resolving any order discrepancies or shipping delays.
• Maintaining accurate records of orders and inventory.
• Communicating with vendors and distributors to ensure smooth order fulfillment
• Experience managing employees.

Why Join Carlo's Bakery?

• Opportunity to grow with an internationally recognized brand.
• Friendly and collaborative work environment.
• Hands-on experience in the baking industry.
• Employee discounts on our famous baked goods.