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Retail Operations Manager Jobs in New York (NOW HIRING)

rag and bone

Retail Operations Manager

Manhattan, NY · On-site

$90K - $100K/yr

Apply sound judgement and discretion independently, as well as collaboratively with, retail and corporate management teams on all daily store operations and processes * Assist in store opening and ...

Rag & Bone

Retail Operations Manager

Manhattan, NY · On-site

$90K - $100K/yr

Apply sound judgement and discretion independently, as well as collaboratively with, retail and corporate management teams on all daily store operations and processes * Assist in store opening and ...

Michaels Stores

Retail Operations Manager

Rego Park, NY · On-site

$18 - $23.20/hr

Manage and execute merchandise operations and Omni channel processes * Manage and execute shrink ... Retail management leadership experience Physical Requirements * Ability to remain standing for long ...

SSA Group

Retail - Operations Supervisor

Norwalk, CT · On-site

Assistant Retail Operations Manager and Retail Operations Manager Responsibilities * Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client. * Ensure ...

Maiden Home

Manager, Retail Operations

Manhattan, NY · On-site

As our newly created Manager of Retail Operations, you will own and oversee the day to day operations and logistics of our growing number of Flagship locations across the country. This role is ...

Maiden Home

Manager, Retail Operations

Manhattan, NY · On-site

As our newly created Manager of Retail Operations, you will own and oversee the day to day operations and logistics of our growing number of Flagship locations across the country. This role is ...

Kering

GUCCI Manager, Retail Operations

New York, NY · On-site

Based in our New York Corporate Office and reporting to the Director, Retail Operations, Americas, the Manager, Retail Operations is a high-visibility role at the center of the Region's most ...

Gymshark

Retail Operations - Senior Manager

New York, NY · On-site

$120K - $140K/yr

WHAT YOU'LL NEED: * 5+ years of Retail & operations experience in a fast paced, high volume and agile environment * Experience with retail labour management * Experience in new store openings in a ...

Gymshark

Retail Operations - Senior Manager

New York, NY · Hybrid

$120K - $140K/yr

WHAT YOU'LL NEED: * 5+ years of Retail & operations experience in a fast paced, high volume and agile environment * Experience with retail labour management * Experience in new store openings in a ...

La Ligne LLC

Retail Operations Coordinator

Manhattan, NY · On-site

$60/hr

Oversee and manage the retail fulfillment channel, partnering with customer service teams to support fulfillment adjustments and operational needs * Conduct store visits to assess operations, support ...

NutsFactoryNYC

Operation Manager

Pompton Plains, NJ · On-site

$120K - $180K/yr

Operations Manager - Retail Multi-Unit Nuts Factory Location: New York / New Jersey Area Travel Required: Frequent travel between store locations Industry: Specialty Retail / Food & Beverage Retail ...

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Retail Operations Manager information

See New York salary details

$15

$24

$41

How much do retail operations manager jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for retail operations manager in New York is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $26.54 per hour, depending on experience, location, and employer.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

What are the key skills and qualifications needed to thrive as a Retail Operations Manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What does a Retail Operations Manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are some common challenges faced by Retail Operations Managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.
More about Retail Operations Manager jobs
What are the most commonly searched types of Retail Operations jobs in New York? The most popular types of Retail Operations jobs in New York are:
What cities in New York are hiring for Retail Operations Manager jobs? Cities in New York with the most Retail Operations Manager job openings:
Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in New York as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,598 per year, or $24.3 per hour.

Retail Operations Manager

rag and bone

Manhattan, NY • On-site

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

About rag & bone
From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream.
We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future.
Job Summary:
The purpose of this role is to support the Sr. Director, Retail Operations in overseeing the daily operations of retail stores, ensuring efficiency, profitability, and a strong customer experience
Responsibilities:
  • Maintain and oversee compliance for company policies, procedures and standards
  • Manage and improve store systems, operational policies, and procedures
  • Train, coach, and manage store execution of operations tasks (i.e. POS procedures, return procedures, budget management, clienteling, inventory management, loss prevention, etc.)
  • Establish controls and monitor risks to company assets such as cash, inventory, etc.
  • Manage retail expenses and maintain budget compliance across the stores
  • Monitor the accuracy of receiving, transfers, damages, and RTV's
  • Manage clienteling platform and store performance
  • Enable effective communication between retail stores and the corporate office
  • Resolve issues impacting service, efficiency, or productivity
  • Enhance customer service standards and adapt client experience to business needs
  • Apply sound judgement and discretion independently, as well as collaboratively with, retail and corporate management teams on all daily store operations and processes
  • Assist in store opening and renovation process
  • Lead new projects, technology initiatives and new process roll outs

Requirements:
  • Strong communication and presentation skills
  • Strong analytical aptitude including thorough understanding of financial statements and reporting of Key Performance Indicators
  • Proven skill in training and the ability to positively influence people to gain support
  • Understanding of Loss Prevention concepts and enforcement tactics
  • Ability to support, interact and communicate effectively with both internal and external cross-functional stakeholders
  • Strong organizational skills, self-motivated and focused on meeting deadlines in a fast-paced environment
  • Ability to create and develop new processes and procedures to enhance the customer experience
  • Demonstrates exceptional attention to detail and a commitment to accuracy, ensuring all work is thoroughly reviewed and error-free
  • Demonstrated ability to think strategically while being able to execute on a tactical level
  • Demonstrates the capacity to align home office objectives with an understanding of the diverse needs and priorities of retail teams
  • B.A or equivalent
  • Luxury or contemporary retail store upper management experience
  • 5+ years' experience in a Retail Operations multi-store or corporate role
  • Shopify POS experience
  • Omnichannel operations management experience
  • Strong interpersonal, communication, organization and follow-through skills
  • Availability to travel both domestically and internationally, as needed

Rules we live by | Rules you live by
Be a Good Human | Be original, be authentic. Stand for diversity, equitability & inclusivity
Have No Fear | Innovate and solve problems
Own Every Decision | Work together and get results
Quality Matters | Not only with product, but we see it in our people
Make Shit Happen | Be disciplined, be competitive
Our in office policy is in office, 4 days a week.
Benefits
  • Paid Time Off
  • Clothing Allowance
  • Generous Employee Discount
  • Paid Parental Leave
  • Membership to Calm and access to other wellness benefits
  • Medical, dental, vision and ancillary benefits
  • 401k

Salary: The target salary for this role is between $90,000 and $100,000 based on candidates' experience and expectations.
rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

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