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Retail Operations Project Manager Jobs in Cincinnati, OH

PetSmart

Retail Operations Manager

Springdale, OH · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

South Lebanon, OH · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

South Lebanon, OH · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Springdale, OH · On-site

$17.16 - $29.48/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Springdale, OH

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

South Lebanon, OH · On-site

$17.16 - $29.48/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

South Lebanon, OH · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Springdale, OH · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Springdale, OH · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Springdale, OH

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Springdale, OH

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Springdale, OH

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

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Showing results 1-20

All JobsRetail Operations Project JobsRetail Operations Project Manager JobsRetail Operations Project Manager Jobs in Cincinnati, OH

Retail Operations Project Manager information

See Cincinnati, OH salary details

$33.6K

$87.1K

$149.2K

How much do retail operations project manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for retail operations project manager in Cincinnati, OH is $87,104.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,300.00 and $111,300.00 per year, depending on experience, location, and employer.

What is the difference between Retail Operations Project Manager vs Retail Store Manager?

AspectRetail Operations Project ManagerRetail Store Manager
Primary FocusOverseeing retail projects, process improvements, and operational initiativesManaging daily store operations and staff
Required SkillsProject management, process optimization, cross-functional coordinationCustomer service, team leadership, sales management
Work EnvironmentCorporate offices, project sites, retail chainsRetail store floor, customer interactions
Common CertificationsProject Management Professional (PMP), Six SigmaNone typically required, but retail management certifications are common

The Retail Operations Project Manager focuses on implementing projects and improving retail processes across multiple locations, often working in corporate settings. In contrast, the Retail Store Manager handles daily store operations and staff management. Both roles require strong organizational skills, but their scope and responsibilities differ significantly.

What are some typical challenges a retail operations project manager may encounter when implementing new processes across multiple store locations?

A Retail Operations Project Manager often faces challenges such as coordinating communication across diverse store teams, ensuring consistent adoption of new processes, and managing tight deadlines while minimizing disruption to daily operations. Balancing the unique needs of each location with standardized company goals can also be complex. Effective project managers proactively address these issues through clear planning, regular training sessions, and by fostering strong relationships between corporate, regional, and store-level staff.

What are the key skills and qualifications needed to thrive as a retail operations project manager, and why are they important?

To thrive as a Retail Operations Project Manager, you need expertise in project management, retail operations, and analytical problem-solving, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management software (such as Asana or Microsoft Project), POS systems, and advanced Excel skills is typically required. Strong communication, leadership, and organizational skills help you manage cross-functional teams and drive project success. These competencies ensure efficient rollout of retail initiatives, alignment with business objectives, and consistent operational improvements across store locations.

What is a retail operations project manager?

Retail Operations Project Managers are professionals responsible for overseeing and coordinating projects that improve the efficiency and effectiveness of retail operations. They manage initiatives such as store openings, process improvements, technology implementations, and inventory optimization. Their role involves collaborating with cross-functional teams, setting project timelines, allocating resources, and ensuring projects are completed on schedule and within budget. They play a crucial role in driving operational excellence and enhancing the customer experience in the retail environment.
What are popular job titles related to Retail Operations Project Manager jobs in Cincinnati, OH? For Retail Operations Project Manager jobs in Cincinnati, OH, the most frequently searched job titles are:
What job categories do people searching Retail Operations Project Manager jobs in Cincinnati, OH look for? The top searched job categories for Retail Operations Project Manager jobs in Cincinnati, OH are:
What cities near Cincinnati, OH are hiring for Retail Operations Project Manager jobs? Cities near Cincinnati, OH with the most Retail Operations Project Manager job openings:
Retail Operations Project Manager jobs near you
Infographic showing various Retail Operations Project Manager job openings in Cincinnati, OH as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 89% In-person, 2% Hybrid, and 9% Remote job distribution, with an average salary of $87,104 per year, or $41.9 per hour.

Project Operations Manager

KiZAN Technologies

West Chester, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

KiZAN Technologies: Project Operations Manager
Reports to: Chief of Finance and Operations (COFO)
Location: West Chester, OH (Hybrid/Remote)
Is this position eligible for bonus or commission - Bonus eligible based on company performance, No commission
The Project Operations Manager serves as a critical operational bridge between Project Management and Accounting, ensuring projects are structured correctly, governed consistently, and translated accurately into financial and operational systems. This role owns project setup, operational governance, and ongoing data integrity within the Professional Services Automation (PSA) platform in Salesforce, acting as the subject matter expert for project operations across the services lifecycle.
By standardizing how projects are set up, managed, billed, and reported, this role enables delivery teams to focus on execution while improving margin visibility, billing efficiency, forecasting accuracy, and operational scalability. The role also plays a key role in supporting SOC 2 compliance by enforcing consistent controls, audit-ready documentation, and system integrity across the project lifecycle.
Responsibilities :
Project Setup & Operational Governance
  • Own end-to-end project setup in Salesforce PSA, translating SOWs and contract terms into accurate project structures, budgets, rates, and billing configurations.
  • Establish and maintain project governance standards, including templates, controls, and operational best practices.
  • Ensure projects are billing- and revenue-ready prior to kickoff, reducing downstream rework and financial risk.
  • Partner with Project Managers to align delivery plans with system structure and financial expectations.

PSA Ownership & Data Integrity
  • Serve as the internal subject matter expert for Salesforce PSA, supporting Project Managers, delivery leaders, and Accounting.
  • Maintain ongoing PSA data hygiene including time and expense accuracy, WIP, unbilled revenue, billing caps, and project health indicators.
  • Monitor project financial performance and proactively surface risks and anomalies.
  • Support continuous improvement of PSA workflows, reporting, training, and usability as the organization scales.

Team Leadership & Development
  • Motivate project teams to work collaboratively and efficiently.
  • Mitigate team conflicts and communication problems.
  • Maintain awareness of team workload and performance while fostering accountability.

Billing Readiness & Finance Collaboration
  • Lead pre-billing readiness reviews to ensure invoices are accurate, supported, and compliant with contract terms.
  • Partner with Project Managers to resolve billing exceptions, change orders, and scope impacts prior to invoicing.
  • Serve as the primary operational liaison between Project Management and Accounting for billing, WIP, and revenue coordination.
  • Support month-end close activities by providing accurate project status, reconciliation inputs, and operational insights.

Reporting, Forecasting & SOC 2 Enablement
  • Produce and maintain services operational reporting including WIP aging, unbilled revenue, margin performance, and billing readiness.
  • Ensure PSA processes and project data support SOC 2 control requirements such as access controls, change management, and audit trails.
  • Partner with Compliance, Finance, and IT to support SOC 2 evidence collection related to project delivery, billing, and revenue processes.
  • Identify operational gaps or control weaknesses and recommend process improvements to strengthen compliance and scalability.

Required Skills & Qualifications
  • 5+ years of experience in project operations, services operations, PMO, or professional services finance.
  • Strong working knowledge of Professional Services Automation (PSA) tools, ideally Salesforce PSA.
  • Experience supporting T&M and Fixed Fee delivery models, including milestones, progress billing, and WIP.
  • Solid understanding of project financials, including budgets, margin, unbilled revenue, and billing controls.
  • Demonstrated ability to collaborate across delivery, finance, compliance, and leadership teams.
  • High attention to detail with a strong systems, process, and control-oriented mindset.
  • Excellent written and verbal communication skills.

Preferred Qualifications
  • Experience in a consulting firm, MSP, or professional services organization.
  • Hands-on involvement in SOC 2 Type I or Type II audits or audit-readiness initiatives.
  • Familiarity with revenue recognition concepts and accounting system integrations.

Benefits
We invest in our people because they are our greatest asset. Our benefits include:
  • Health & Wellness: Comprehensive medical, dental, and vision coverage.
  • Future-Ready Retirement: Employer-sponsored 401(k) with company contributions.
  • Security & Protection: Company-paid life insurance and disability coverage.
  • Generous PTO: Ample vacation, 8 paid holidays, and a floating holiday.
  • Professional Growth: Access to cutting-edge technologies, certifications, and career development through Microsoft partnerships.

About KiZAN
At KiZAN, we don't just deliver technology-we transform it into a strategic advantage. As a premier Microsoft Gold Partner and elite provider of Professional and Managed Services, we empower regional, national, and global enterprises to innovate, connect, and thrive. Excellence isn't optional here, it's our standard.
Joining KiZAN means stepping into a culture of collaboration, influence, and impact. Here, you don't just support leadership, you help shape the future

Apply