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Retail Operations Manager Jobs in Victoria, BC (NOW HIRING)

Pet Valu

Part-time Keyholder

Victoria, BC

... the largest retail operations in North America dedicated to providing families with food and ... In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may ...

Marriott

Director of Operations

Victoria, BC · On-site

  • Dental

  • Vision

  • PTO

Work with the Spa Manager to manage treatment quality, therapist scheduling, retail sales ... Review financial reports and operational metrics to identify trends, risks, and opportunities.

Savers/Value Village

Retail Store Supervisor

Victoria, BC

CA$41K - CA$55K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Retail Store Supervisor opportunities in Operations, Production and Retail may include: - Front End ... A range of mental health services to assist you in managing daily life 1810 Store St, Victoria, BC ...

Under Armour, Inc.

Sales Keyholder, PT

Victoria, BC · On-site

Knowledgeable of store operations, visual merchandising, stockroom, risk management & safety * Moderate knowledge of industry/retail operations and applying this knowledge to create solutions

Staples Canada ULC

Retail Sales Supervisor

Victoria, BC · On-site

  • Medical

  • Dental

You perform essential leadership duties to ensure smooth operations and uphold store standards. As ... Some of what you need * 3+ years of retail sales experience required; direct experience in ...

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All JobsRetail Operations JobsRetail Operations Manager JobsRetail Operations Manager Jobs in Victoria, BC

Retail Operations Manager information

What does a retail operations manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are the key skills and qualifications needed to thrive as a retail operations manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What are some common challenges faced by retail operations managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

More about Retail Operations Manager jobs

What cities near Victoria, BC are hiring for Retail Operations Manager jobs?

Cities near Victoria, BC with the most Retail Operations Manager job openings:

Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Victoria, BC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Part-time Keyholder

Pet Valu

Victoria, BC

Part-time

Re-posted 14 days ago

Job description

Location: Edmonton, Alberta

Job Description:

The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals.

All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns.

At Pet Valu, we're Pet Experts, and we're pet lovers, too.

Keyholders assist with ensuring consistently great execution which allows us to invest in meaningful time with our customers. They recommend the best products and services to create the healthiest, most playful life for all pets. They share accountability to drive profit to fuel our growth and future as the Devoted Pet Lover's life-cycle partner. The Keyholder assists with all operations in the store and helps represent their store in surrounding communities. They prioritize Safety, Compassion, Expertise and Efficiency in all they do, and they live by and coach to our Core Beliefs.

What you get:

  • Staff Discounts
  • Retail Training
  • Competitive Wages
  • Pet Care Knowledge
  • Flexible Scheduling

What you do:

  • Cashier and customer sales
  • Preparing merchandise orders, banking and other miscellaneous paperwork
  • Placing small items (under 10 lbs) including pet supplies, household items, etc. into stock in the sales area of the store
  • Sweeping, dusting and other general store maintenance functions
  • Assist in unloading delivery vehicles of cases and bags of pet food and supplies and putting these into stock (items up to 50 lbs.)
  • Effectively open and close the store while following company procedures.
  • In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs.
  • Other duties and tasks as required

What you bring:

  • At least 2 years of experience in retail or customer service
  • Working knowledge of POS system
  • Possess outgoing and friendly personality with strong customer service skills
  • Ability to lift 50lbs repetitively
  • Ability to work a flexible work schedule according to business needs, including evenings, weekends and holidays.
  • Ability to have reliable means of transportation to and from the store
  • A valid driver's license may be required

Apply